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Help Requested: Missing and Incomplete Forum Posts

Heather225 October 26th, 2023

You may have noticed in your travels some posts that appear to be incomplete, trimmed, or cut off. This is the residual effect of a bug we've been chasing. If you encounter any posts that are missing text, please drop the hyperlink in the replies. I'm looking to find as many of these posts as possible to restore them to their original state. Thanks for your help!

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AffyAvo October 31st, 2023
MistyMagic October 31st, 2023

@Heather225

https://www.7cups.com/forum/bipolar/BipolarSupport_589/WhatisBipolar_149560/?post=3395836

Lunaire00 October 31st, 2023
AffyAvo October 31st, 2023

@Heather225 I have found some others, I just need to get around to getting them listed here. It does seem like in general though there's quite a few.

Is there a plan beyond restoring them thread by thread?

Is there even a pattern to which ones are affected to at least help us dig them out?

3 replies
Heather225 OP November 1st, 2023

@AffyAvo

unfortunately, Cris already ran the plan to do them all at once and that is apparently what caused the problem. there's not a pattern we can see but yeah we're stuck doing it one by one for now.

3 replies
AffyAvo November 6th, 2023

@Heather225 Ok, thanks. Will see what I can find!

2 replies
Heather225 OP November 6th, 2023

@AffyAvo

good news! Jon just let me know we are working on a master fix so no need to collect more posts at this point! I'll keep you posted on how it goes.

1 reply
AffyAvo November 7th, 2023

@Heather225 Great! Thanks!

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mytwistedsoul November 3rd, 2023

@Heather225 Is this why some pages look like this? It started out ok at the top but slowly disappeared 😅

screenshot-20231103-160612_1699042101.png


2 replies
Heather225 OP November 3rd, 2023

@mytwistedsoul

😲 that's a weird one. will you send a support ticket in with the URL and more images if you have them?

1 reply
mytwistedsoul November 3rd, 2023

@Heather225 Ikr?! Sure thing 🙂

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tommy November 5th, 2023
AffyAvo November 6th, 2023
Heather225 OP November 6th, 2023

just got word a master fix is being worked on so we're good on collecting posts at this point! I'll update this thread when we've got a solution.

Heartsandrosesandpaws November 6th, 2023
Heather225 OP November 7th, 2023

looks like things have been fixed!!! fingers crossed! please tag me if anything's still amiss!

4 replies
mytwistedsoul November 7th, 2023

@Heather225 Would this master fix have deleted some posts, pictures and threads from the forums?

2 replies
Heather225 OP November 7th, 2023

@mytwistedsoul

as far as i'm aware it only resulted in text missing half or in full from forum posts

1 reply
mytwistedsoul November 7th, 2023

@Heather225 Ok thank you! 

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HealingTalk November 7th, 2023

@Heather225

Hello, Heather!

Maybe connected to this issue, around 7 PM EST, about half the posts in this thread were deleted (counting the remaining compared to the post count in the thread)
https://www.7cups.com/forum/academy/FunCorner_2196/Whatisthefirstvehicleyouownedoryouwishtoown_316787/

It also blocked my ability to post via reply or post to thread.

It shows this sign at the end:
 
2023-11-07-18-07-04_1699397182.jpg

I made a post about this in the Forum Functionality Thread here: https://www.7cups.com/forum/siteupdates/Siteupdatesandchanges_2007/ForumFunctionalityProvideFeedbackHere_274852/?post=3402598

Tommy is already aware and taking care of this. @tommy

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