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Site scrolling "Sticky" with firefox and opera on PC

DavidEss March 13th, 2021

A bit of a rant, after a difficult long chat made more difficult by the software.

Over the past couple of weeks I've noticed that messages don't appear in the main window quickly on my PC ( they seem to come in the left sidebar area first. The main window doesn't scroll properly, I often can't go back to re-read messages - (particularly unhelpful are the many listener prompts which I never read but just push everything else up the page) and quite often I can't read recent messages without refreshing the page, opening in a new window, etc.

Working with text chat is difficult enough without things getting in the way of the flow.

I'm sure it will be fixed eventually, hopefully soon, but it speaks volumes that no-one's posted a thread about it here.

6
RarelyCharlie March 13th, 2021

@DavidEss I've been seeing that happen intermittently for a long time, but I suspect it got worse recently.

A member I was chatting to yesterday complained to me about it, thinking (of course) that it was just their computer.

And I had been thinking it was just my computer, because I make some custom modifications in the conversation page. For example, I remove those annoying "tips".

The conversation page is tricky for web developers because on touch screens it has to adjust for the possibility that a keyboard might appear or disappear at any time. My guess is that someone was trying to fix a touch screen bug and messed it up, but that's purely a guess.

I think experience has shown that there is no reason to believe discussing a bug here in the forum will make it any more likely to be fixed, soon or ever. The formal way to report a bug (in case anyone is wondering) is to Submit a request.

I agree with you that this bug is making chats more difficult. Perhaps @EvelyneRose knows more?

Charlie

5 replies
EvelyneRose March 15th, 2021

@RarelyCharlie

Nope, you're spot on! They can submit a bug report to the form and IT will look into it!

4 replies
DavidEss OP March 15th, 2021

@EvelyneRose

@Rarelycharlie

I've submitted a report.

Part of the difficulty is, I'm sure, caused by the need for confidentiality that is built in to this site. I notice that the bug report, and some other stuff on here, uses Google Forms. Google aren't well known for their emphasis on user confidentiality. I have no idea if that matters, but just saying.

3 replies
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