“Who can I tell if something’s up?” - Reporting & Contacts

So something’s come up, you’re feeling a little uneasy, and you want to tell someone. What do you do? We’ve got you covered!

“Report an issue”

We now have a link to take you directly to our support desk! This is our main channel for reporting inappropriate behavior, safety concerns, and Community Guidelines violations. You can find the link in the dropdown on your profile picture, in the Group Rooms and private chats (the three dots), and on the right-hand side of your dashboard. When in doubt, submit a ticket!

Below is a quick reference list of people you can trust to reach out to:

Trouble in the rooms? Call a Community Moderator.

If you need intervention in the rooms, fill out the Emergency Mod form linked in the Group chat rules (#13).

Admin

Our Community Team is here for you. See a rundown of what they all do here.

Safety specialties:

H (Heather225) - General site safety

Laiba (Hope) - Teen safety

Rahul (ASilentObserver) - Groups/chatrooms concerns 

Evelyne (EvelyneRose) - Listener Quality concerns

Mango (CheeryMango) - Forums Moderation concerns

Bookworm (Bookworm4) - Teen safety & ATL

Ayesha (SoulfullyAButterfly) - General safety concerns

Ambassadors

Our Ambassador Team are our highest-level volunteer leaders, ATLs (Adult Teen Listeners), and representatives of 7 Cups. Check out their bios on this page.

And remember the motto: “if you see something, say something.” We’re here to help!