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Thanks for this @LauraS ! It's gonna be really helpful for so many people!

Hi I have set up an acct to become a listener but it doesn't take me to any of the next steps ie; course. What can I do to get started.

@Skits13 write in to community@7cups.com for support :)

Hello, this is Justin. First of all, I would like to thank 7 Cups of Tea for creating an avenue for the troubled to seek help easily. I recall my own life being saved because I got to meet someone nice and trained, just like some of you I've spoken to.

I think 7 Cups of Tea needs to go much bigger. There needs to be an app for people to connect to listeners more easily and there needs to be publicity campaigns (why not something like the ice bucket challenge?) One of the things 7 Cups of Tea has that save lives is the convenience it brings to those troubled to connect to a listener.

Back then when I was struggling with depression, I was initially afraid to approach a counsellor as my very own classmates viewed getting help for depression as a sign of weakness. The status quo is that the social stigma against seeking help has caused many to remain silent about their suffering.

7 Cups of Tea enables those who are shy or hesitant to approach a counsellor face to face to seek some help online. I believe 7 Cups of Tea can go even further to break the social stigma that is a tremendous barrier towards treating depression. I hope my suggestions for creating an app and having publicity campaigns will be taken into consideration. Thank you :)

From,
Justin

An app for iPhone is on the way, and an Android app will follow soon after. In the meantime, the site is designed to work well on mobile devices, if not quite as well as an app.

Thanks laura for this detailed thread! Hugs :-)

Hi ! Iam kind of new to this but i sing up to be a listener i notice that we needed to take a class and back ground check so i was wondering where do i go for that and do i do thay i don't see anything about how to sing up for this

To be a listener you need to take a mock chat. You can have separate listener and member accounts. And you can submit your social handle or e-mail ID for verification. But I don't think we need verification to become an adult listener.

Read more here.

A verification code is sent to your email Id to confirm your identity. You need not submit any other detail initially.

Hello everyone,

I'm new here so still getting used to things. So please feel free to delete this post if it's not appropriate for this thread. I'm just wondering how can you view the chat log between you and a person. Sometimes I just want to go back and see what we have talked about thus trying to go with the flow of the conversation and not making other person feels hurt because I don't remember what he/she told me. Can anyone help me with this?

Thank you so much :)

To honor confidentiality of those who come here seeking our help and support, only the last ten messages of a conversation are logged, and even those are deleted after (I think) two weeks. Either person can also erase the chat log at any time using the eraser button below Send.

@CelineB07All the conversations here are deleted, so all you can see is the last ten messages. A notes feature has been discussed, but I'm not sure if anything is being done about that. Meanwhile, taking a couple notes about the chats might be helpful, if you feel overwhelmed by all the chats you're getting :)

Thank you for your help. It just sometimes I can't remember what we have talked about and I have horrible memory (can't even remember my birthday), so it's quite difficult for me to keep going with a conversation not knowing what am I talking about. I had a member today who reminded me that we have talked about a particular problem before and it seemed like i didn't care. Taking a note is definately a great idea though, because it would help my terrible memory.

Yes, I have the same problem :) I use an excel spreadsheetto put down a couple notes to jog my memory and it's been working well for me so far.

Hi this site isreally helpful.

We get a feeling, that we are not alone, emotional support is made available.

Forum may be more useful, I have to yet to see.

I would like to associate with this site & forum for helping other users. I will be listener too.

I appreciate the team behind and the forums. Let us make a difference.

Hello. I was wondering about a way to report bad listeners, anonymously perhaps? I know there's the reviews, but, some people seem to be reporting really bad experiences, it seems very much like there might be trolls, and, I just had a listener turn around out of nowhere and be really horrible and block me. I mean there's an element of subjectivity, but, I don't think telling someone with a disability you don't believe they're in that much pain, they're just lazy, is it. I don't think listeners like that are really suitable, and am concerned they may make people feel worse about their situations, if allowed to continue.

Hi @Mugicha!! I am really sorry to hear about your experience.At times some listeners can be rude and they are not able to empathize well and end up causing more pain and discomfort. Some measure are being taken to tackle the misuse of the block button.

Meanwhile you can send your feedback to community@7cups.com. Hope you are able to find comfort and solace through another listener.

Hi, I have been a member for quite some time and honestly, I find that this site is a go to site, especially when I have one of those days that I just want to cry my eyeballs out. I am one of those kinds of people who really don't like to go to therapy, because I can't really make the time. Between making the time, the drive to go, the cost of the appointment, and then sitting face to face with a complete stranger and spilling my most inner thoughts and fears, I really can not do that. However, I have found that when I come to 7 cups of tea, I can talk to a listener and really get everything off of my chest that I need to get off and I feel like someone cares about my problems. I have had personally one horrible session with a listener who acted like they didn't care and that it was my fault that I am having issues in the first place, however, I have had many wonderful sessions where the listeners make me smile and they act like they are really here for me. Thank you for having this site for people like me to come to. Also, I would like to suggest having an application for Android phones. I run an Android and I would really like to have the app. It would make it easier then going through the browser. Thank you again. I love what you are doing here.

Hey, @brokentru! :) I'm really glad to hear the negative experience you've had here hasn't turned you off the site. I hope the positives will continue to outweigh the negatives :) Also, an app for android is in development. I think it should take another 2-3 weeks probably. Take care! :)

Hi there, I hope this is the right place for this question:

A requirement for the internship is to track your hours on the calender, but I often consider popping on and listening for an hour or two at a whim's notice. Is there any way to go back and retroactively log hours?

Thanks so much!

I have a feeling that @Kane might know the answer to this :)

Hahaha, thanks@Barush!

@MirandaD, there isn't a way to go back. But as long as you take note of it for your own records, it should befine if you don't record it on the calendar since those last minute decisions do pop up frequently. :)

Awesome. Thanks for responding! I'm writing them down in my commonplace book anyway. :)

Awesome information in this thread. Bump!

How do u post a pic?

Can anyone tell me how to become a listener ? My listener has helped me so much. And I would like to start helping people.

That is so lovelyto hear, that you were able to find support that inspires you to pass it forward!Here's the link to become a listener, it takes you through registration and the training course:https://www.7cups.com/listener/becomeListener.php. Thanks for your consideration, and hope to see you on the listening side too :)

Thank you so much for all the info. I am fairly new to 7 cups, and am learning something new everyday. I look forward to my journey here.

Hi guys i am a listner and i am constantly writting notes on my page to keep me up to date as i do have alot of people to speak to

and none of my notes are there i am defiantly saving them

That is frustrating. Are you using the notes on a different device? Please file a support ticket.

Thank you so much for this it will be very helpful :)

Hey guys, I have a question!

As part of the internship, you have to do a certain number of listening hours a week. I like coming on whenever I get a chance, but with a busy schedule it's hard to plan hours that I will be able to come on. Can I just keep track of my hours in my own planner? Does 7 Cups of Tea also have a way to keep track of my hours or do they just take my word for it? Also, I'm supposed to start my group support mentor training for the internship but I'm not meeting all of the criteria yet. Will this mess up my internship?

Thanks in advanced!

Recently 2 listners I was talking with suddenly told me they could not complete the session and lefted. I have no idea what is going on

Is it possible to recover accidentally deleted notes and folders?

How to be a listener?

From this link:

https://www.7cups.com/listener/becomeListener.php

Thank you for posting about this! It was really interesting.

Great info. Thank you.

Bumping this up :)