Understanding 7 Cups Culture (LDP Discussion #5)

High Expectations and High Warmth.
This is important to me because of the word 'accountable'. I think that taking accountability for your actions is incredibly important. If you make a mistake, own up to it and admit you made a mistake. Then learn from it.

We Invest In You.
I think it's important to follow the chart. Do work that you're interested in, work you're good at, and work that means something or solves a problem. I appreciate that the site is willing to work with us and help us figure out the best course of action for us regarding roles or even careers in the real world.

We Expect Failure.
This one really hits home. I have always been terrified of failing, and I'm sure I will continue to be. But reading through this guide and talking about how failure is not something that needs to be feared brings a lot of comforts. Tying back into the fact that the site and the people here are willing to work with us on this, it means a lot that you are all willing to help us work through our failures and celebrate our successes with us.

@GlenM

The Three Most Important Things I Learned From the 7 Cups Culture Guide

Solving Problems that Matter

At first, I had this off thought that perhaps that term meant that only some problems matter, and we should only solve those problems, making me perceive the statement as something negative. However, after reading the description and thinking more about it, I began to realize that it's something very worth remembering and understanding. To understand that we need to prioritize certain problems. To understand that we need to focus. It is something that will definitely stick by me.

We Expect Failure

I think this one was something that I personally need to keep on reminding myself, and by reading this guide, it reminded me once again that everyone fails; it's something part of our learning process. I am sure it is not just me that feels that we are a failure sometimes. It's something that we can't escape because we all fail, but we need to remember to get up and learn, which is honestly not as easy as it sounds. There are so many instances in my personal life that makes me feel like a failure, and there are even some on 7 Cups even though I have not been here very long, but it's really important to pick ourselves up and continue. I really like how the guide even mentions that "we expect failure" not "don't give up" nor "you can do it" nor "failure is common" because it gives a sense of (I'm not sure if this makes sense) empowerment and understanding.

Not Everyone is a Good Fit

This definitely was both something I expected yet was still surprised. Indeed, some roles and even 7 cups in general isn't the perfect fit for some people. I have to say though the fact that the guide mentioned, "we will ask you to transition out sooner rather than later" if you aren't a good fit, was very straightfoward and (I'm not sure if I'm explaining this right) wow. ahaha, I do think the wording could be slightly less and it did get me thinking if 7 Cups is a good for me. I want to say that 7 Cups is a perfect fit, but if I were to be honest with myself, only parts of 7 Cups is a good place for me, making me truly understand which roles and opportunities I will be exploring on 7 Cups. This section really hit close to home, and to be honest, it brought up some deep thinking on my part about fitting in society in general as well (ahaha I am philosophical that way).

@DayDreamWithYou

Love your answer about failure, I couldn't say it better.

@GlenM

The three most important things i learnt is that people who are interested in their work tend to become experts, and that 7cups helps us to manage this. 7cups also believes that everyone is equal here, no matter where they are from, their orientation etc. and the last thing is that 7cups does expect people to fail many times, which shouldn't be as a negative thing, but as a positive impact in everyone because it helps them learn better.

@GlenM

This is a lovely and informative course!

I learned that:

1. Failure is something normal. I sometimes feel pressured by the expectant society around us to be perfect and flawless, and so, I forget that we're all human. We make mistakes, and that's okay. What's important is that we learn to better ourselves.

2. It's good to work in your strengths. I often feel like I force myself to be good at things I'm not strong at or I don't necessarily enjoy, simply because I don't believe my strengths are good enough. However, now I know, that our strengths are our assets, and we should be proud of them and use them the best we can.

3. Sufficient self-care is a must. I admit sometimes I push myself too hard, or sometimes I give myself too many breaks, hence resulting in stressful or uneventful days. But now, I'm taking steps to giving myself nice breaks whenever I need them.

Thanks, Glen, for all you've done!

@MagicSky28202

Love your answer, we always work ourselves too hard and it brings tremendous tress, glad to have someone like you on 7 cups of tea

The three most important parts that spoke to me are:

The importance of failures. Its the pathway to our successes, growth and learning. Its a part of the process.

The need for self-care. Ourselves, and how we're doing are so so important.

The art of accountability. We all have a role to play in helping 7cups being the wonderful place it is. So we should be responsible and accountable for that.

@GlenM

@GlenM

Hello! How are you?

I care a lot about the high expectations and the high warmth. We basically keep all the good at a great level, to provide the best and only the best. I think that s amazing! And it is very important, partly because that helps to the supporting environment. We support. That s what we do. And I am proud of that, because I learned that my works matters. I change lives, even if I find it hard to believe. Everyone here changes lives. We support, we care, and we provide love. That s 7 Cups.

@Daf8

I definitely agree with the high expectations and high warmth aspect of the culture. It is extremely important to make sure that with high expectations comes support otherwise people are going to get burnt out and feel under appreciated.

@InvaderStitch

Exactly! Thank you for your words

@Daf8

All three you have chosen are really important <3 Also loved the `hello, how are you <3`

@Ines1229

Hi! I need to thank you for your kindness and appreciation. And I mean it: how are you, amazing being?

1. “Coming together is a beginning. Keeping together is progress. Working together is success.” — Henry Ford

Highlight the 3 most important things you learned from our guide and why they are important to you.

I learned a lot from the Culture Guide. Thank you so much for that. If I have to sum up my learning in 3 points, they will be:

1. The importance of inclusivity. Every time we say 'Hello' to a "stranger" (fellow listener/member), it feels like saying the same thing to a "stranger" you met in real life say in an elevator. Before I would generally ignore and mind my own business, now, I have the confidence to "Stretch My Hand First" and ask how they are doing out of the blue and have a great elevator ride full of laughter and conversation as opposed to awkward silence.

2. The power of listening against the power of solving. Yes, sometimes we need shortcuts and solutions but most of the time, we just need a shoulder, an ear to hear us out. To validate our feelings, our emotions, and most importantly our struggles. Meeting people from all walks of life here on one platform shows you, you aren't alone and You matter.

3. Sharing helps. When we share cultures, we give a platform to everyone. From east to west, cultures may differ greatly, but the real joy lies in sharing it. Celebrating it together.

@VerseArt

I absolutely love these thoughts! You summed up all these points extremely well! I especially really love what you said about sharing, and cultures, I completely agree!

@VerseArt

I like your bit on sharing culture. We may not share the same culture as far as what we wear, what we eat, and national customs, but we share the same culture of support, of compassion, of teamwork, and of trust, and everything else mentioned in the guide. Thank you for pointing out the importance of sharing culture.

3 Things I Learnt:

• We are built on trust

• My work matters

• Failure is okay

@JessHobson

I can agree those 3 are very nice points. What caused you to highlight those 3 in particular?

@Aleks2 I often put myself down and I think these point conquer any negative thoughts I have!

@JessHobson

I'm sorry you put yourself down a lot! One thing is forsure, making lists of positive things like this is a great way of putting yourself in a positive mental state and realizing the good things about yourself.

@CognitiveACE yeah totally!

Hi @JessHobson

Yeah... those 3 points are quite essential to keep us going 💙 Believing that what we're doing matter and failure along the journey is expected.

See you around Jess ❤

@GlenM
Three things I learned from the 7 cups guide include:

1. The necessity of building trust in order to make 7 cups a safe place it has always been.

2. Accountability: this is to enable everyone to be the best at any task given and to submit in due time. This also prevents excuse.

3. Capacity building: 7 cups helps in building the capacity of individuals in her team by giving necessary information that enable one to discover strength and work on it. It also empower individuals to solve problem that matters.

@Beaconx

Hey, Beacon! I agree with those three points, especially with trust. Trust between members and listeners, listeners to listeners, everyone to admin and vice versa. Trust to Cups as a site, and trust in the unknown and trust in the changes. I like accountability as I feel everyone needs it from either themselves or from others externally. For capacity building, so true in giving information and clear communication for growth to happen. :)

@GlenM

The first thing I learnt which stood out to me, is the fact that the work we do as individuals and as a team here, truly matters. We take time out of our own busy lives to lend a helping hand a listening ear, along with a warm and kind heart in order to change a life. This aspect of spreading kindness and help is the core value and aspect of 7Cups, and it is really important to aknowledge it.

The second thing I learnt from the guide is that friendliness is crucial when you are engaging with another individual. It is friendliness that will make the vulnerable individual open up.

This leads to the third thing I learned in regards to trust. When you are friendly, it gives the other the impression that you are someone who is kind and can be trusted with their feelings. This is bond of friendliness and trust together is what makes the conversation between you and another individual rewarding.

- @helpingsoul98

@Helpingsoul98

Awesome thoughts! I love how inclusive and challanging 7 Cups has been. I have never encountered an online community so diverse and yet so together in my life. I am grateful to be a part of such a positivie and powerful movement. I love what 7 Cups emphasis like being open, challanging yourself and others, showing love and solving problems.

The first thing I saw is that MY WORK MATTERS. That motivates me to keep going. And that shows fully respect all the listeners whether they are still working in 7 Cups. It is basically most people's first time to learn how to listen to others, and it is really important when they get fully respected. Though we are not professional, we tend to make mistakes many times.

And that's the second thing I want to highlight. "expect failures". I still remember the first few days I started to work for 7 Cups. I made lots of mistakes. I copy and paste the whole conversation into the group chat to ask for help instead of summarizing it. I feel a bit sad and depressed because being a listener is already very hard, and there are so many "invisible" rules that I have to learn. Now as I feel more involved and motivated, I started to work hard on improving myself, and feel that I have more responsibilities.

The third thing I want to highlight is trust. Trust is so important in this community because it's completely online and it's so big! Even if the subcommunity. So that it's so hard to make everyone trust each other. As a member, I don't trust the listener because he or she doesn't reply to me for a few minutes, then I might get given up by the whole world. As a listener, I might feel not trusted because...

This guide needs to be read by every listener, we group together, and we become stronger.

@Irena0225

Hey, Irena! Valuing everyone contributing to the site is so important and gives us that drive and motivation to keep going, hey! Yes, every experience is a learning experience. That's what I like to remind myself, and learning experiences mean mistakes will inevitably happen. It's how you bounce back from them that shows your character at that moment in time. I'm glad you're feeling more settled! I love how a lot of people are emphasising trust as a very important highlight. I totally agree that the guide should be read by everybody! Even better if they read it as they sign up. :)

Highlight the 3 most important things you learned from our guide and why they are important to you. -

1. The importance of basic values upon which the community is built like trust and accountability for example

2.that my work matters and that I'm making difference - very reassuringans encouraging

3.the concept of high expectations and high warmth.

@ahealingEndoftherainbow22

Very true! We all need values- they act as guiding posts as well in the situation/place we are in. We need to feel valued, so very true.

@GlenM three things I learned are:

(1) my work matters! 7 cups is the largest mental health system in the world. This gives people without financial resources to get help.

(2) we are built on trust, warmth and conscientious.

(3) failure is nothing to fear so long as you are focused and trying.

@friendlyEars8792

The my work matters was also an important one for me. It helps to remember that what we are doing here makes a difference and that the time and energy we put into making 7cups a safe and supportive place is definitely worth it.

@friendlyEars8792

The my work matters was also an important one for me. It helps to remember that what we are doing here makes a difference and that the time and energy we put into making 7cups a safe and supportive place is definitely worth it.

please highlight the 3 most important things you learned from our guide and why they are important to you.

I learned that 7 cups has high expectations and high warmth. The high warmth I knew about, but I didn't realize there were also high expectations. I think that's a great combination—believing in someone ad supporting them. This combination is important for helping people reach their potential.

I learned that 7 cups wants everyone to do work they enjoy, are good at, and that is beneficial to others. That intersection is important for everyone to most benefit.

I also learned about the focus 7 cups has on collaboration, and that's important because more people means more perspectives and ideas. The more people that are able to work together, the more likely their solution will be applicable to all other people.

@JaimieF

I like high value and high warmth- feeling valued but also giving you the space to grow to be the best you can be. And that is how the communitty was built. That intersection sounds very much like the concept of ikigai! It's so important in life to find that. I love also how we are a collaborative team! Every single one of us contributes to the site to make it as strong as it is <3 I love your summarisation.

Three things I learned from the 7 cups guide are:

-The high expectations for us listeners, as well being high in warmth.

-We are providing a strengths-based rapport, with flow states to be productive and reliable.

-We are accountable for our actions but doing things efficiently and sometimes independently as well.

Thank you for sharing Glen.

@SynSavory

These are important to me because I need to know what to do and how to be the best listener I can be and take responsibility as needed.

Three things I learned are:

1. The work we do is important and we are guided by people who have high levels of warmth and high expectations of us.

2 7 cups invests in us we should do work that we are good at, interested in, and solves a problem.

3 Failure is an important part of the process Only fear failure if you are not focused and trying.

@friendlyEars8792

I love your last point "Only fear failure if you are not focused and trying." That is SO TRUE! As I like to say and remind myself and others, every opportunity/situation is a learning experience. And learning means failing and being taught a lesson from it.