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Course 2: Becoming a 7 Cups Leader - (Discussion #1) Welcome to Course 2!

Heather225 August 6th, 2020

Please note: In order to successfully complete Course 2, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity (if any). Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Congrats! You made it the second course in the LDP! In this course, we focus on the specific interpersonal skills needed to be a strong leader on 7 Cups, including mastery of communication skills, time management, conflict resolution, stress management and empowering new leaders.

I know if you are here, you have read our values and culture guide. I would like to start off by further emphasizing one value that's required for a leader to be successful here, and that is balancing High Expectations & High Warmth.

Work environments with high expectations and minimal warmth tend to result in companies that are very driven, rule-oriented and risk-averse. The people do not tend to grow as much personally or professionally. On the other hand, workplaces that are high in warmth, but have minimal expectations, tend to struggle. Everyone is happy and feels loved, but not a lot of effective or focused work gets done.

7 Cups is high expectations AND high warmth. We expect a lot from you. You might feel like we think you are more capable than other people have suggested or maybe even more capable than how you see yourself. That is okay. Every person on the team has outperformed and done better than they expected. This is largely because warmth, patience, and trust help people make much more progress than they have in other environments. We have high expectations, but we will provide plenty of encouragement and guidance to help you get there.

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Question: What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

Activity: Please reply to 3 of your peers in this thread with encouraging or supportive words!

After fulfilling the requirements of this post, please check out the next post here! You must take part in the brainstorming/activities given in all of these posts to successfully complete the program.


This post is brought to you by the Leadership Development Program Team, find out more information about the program here.

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Cristen April 16th, 2021

What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?

An imbalance of expectations and warmth can go two ways; either high expectations with low warmth or low expectations with high warmth. As a 7 Cups leader, it is highly likely that in both these instances, there will be a drop in the quality of work I put out and the relationships fostered between myself and both members and listeners would suffer.

How do you think having too low of expectations, or too little warmth, will impact

1.) the community,

Low expectations (& high warmth)
It can be very easy to slack off when expectations are low. This could lead to widespread lack of a sense of accountability and responsibility in the community. When this happens, problem solving progress is going to be slow; goals aren’t going to be accomplished as effectively, and both our personal and our collective 7 Cups gas tanks will be drained because negative behaviors like being distracted, making excuses and avoiding problems would become rampant.

Little warmth (& high expectations)
When there is little warmth however, the community can become prone to burning out because tensions are high. Being consistently put under pressure to perform and meet high expectations with little to no support or motivation, would lead to unfulfilling work and stagnated growth in both the individual and the community as a whole.

and
2.) impact how you work with your fellow leaders?

Low expectations (& high warmth)
Similarly to the aforementioned lack of accountability and responsibility, the way I work with fellow leaders would be adversely affected as well. When expectations are minimal, it would be easy for me to not take my work and collaboration with other leaders seriously, which would result in overall poor performance and below par work being done.

Little warmth (& high expectations)
On the other hand in a scenario where there’s little warmth, my relationships with my fellow leaders would very likely suffer, as there would be lack of friendliness, conscientiousness and trust between us. Without these key components, we would not be able collaborate with each other well nor trust each other to do what we need to do to be successful on 7 Cups.

1 reply
SweetDreamer69 April 17th, 2021

You've written some wonderful points here for the questions that were asked. It was a pleasure reading this answer of yours!

MarleyR April 19th, 2021

@Cristen The unfulfilling work is definitely an interesting point.

shallowWater7547 May 8th, 2021

@Cristen

I like how detailed your post is.

Cristen May 12th, 2021

@SweetDreamer69 @MarleyR @shallowWater7547
Thanks so much~ All the best in the program~ blush

LovetoGod May 18th, 2021

@Cristen

I really like your answer. Well done 😊

May 30th, 2021

Hi @Cristen! I love how well thought out and detailed your response is. I really enjoyed reading it and agree with the points you brought up. Well done!

unique73 July 6th, 2021

@Cristen
So wonderfully and thoughtfully put! You have made all good points! Thank you!

xinyii11 November 9th, 2021

@Cristen This is a super well-organized response! I love how detailed you were in analyzing the different points, you'll be a wonderful leader!

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SweetDreamer69 April 17th, 2021

I believe that having too little expectations will result in - 1. The community not reaching to its full potential and not allowing everyone to reach to their goals, individually and as a community as a whole. 2. I believe there won't be enough trust among the fellow leaders if I too little expectations. My fellow leaders won't be able to rely on me thus resulting into negativity and will therefore, affect the work that we do. Too little warmth would result into - 1. No friendliness in the group, it would be just something that we will do. Not something that we will be happily willing to do. 2. Lack of warmth will also result in lack of trust and the lack of feeling of team spirit amongst everyone.

1 reply
MarleyR April 19th, 2021

@SweetDreamer69 Lack of trust would definitely be a problem on a platform like this.

giggleZebra2708 April 21st, 2021

Completely agree with your thoughts and it’s well laid out

shallowWater7547 May 8th, 2021

@SweetDreamer69

I agree with you too.

peacefulIris56 May 21st, 2021

@SweetDreamer69

Yes. Having a friendly, warm, safe and trusting atmosphere makes it easier to work with each other. It helps overall mood as well.

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MarleyR April 19th, 2021

I believe too low expectations can cause active listeners to slack off and indirectly make members feel not heard or supported. Too little warmth can also make members feel unwelcome on the platform. Too high expectations can cause burn out when the too high standards aren't met. Too high warmth can minimize the professionalism expected of active listeners.

1 reply
giggleZebra2708 April 21st, 2021

Agreed and well put thoughts

peacefulIris56 May 21st, 2021

@MarleyR

I like that you mention burnout. That's something that a lot of people do not discuss. I agree with you, when we feel good, we are able to perform and interact better. When we are feeling good about ourselves, others, our present situation and our future the environment is more supportive and effective.

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giggleZebra2708 April 21st, 2021

@ Heather225 As a 7 cups leader, I personally believe that having an imbalance of expectations and warmth can steer down the immediate goals and target that is to be achieved in the short and long term, along with miscommunication and tensions between fellow members. Having little expectations on members can lead to failure in submissions, meeting certain deadlines and lack of inquisitive strategies and planning that needs constant attention, this effects the community that was promised consistent support. This approach might lead to fellow leaders acknowledging the lack of incompetency in my leadership. Warmth is the consistent care and understanding that is given to make one feel comfortable. Having less warmth effects the community by projecting a lack of social welfare, belonging and care which makes the plans and strategies seem more like a forced obligation. Less warmth among fellow leaders leads to misinterpretations of certain expectations and miscommunication, creating an envelope of obligations and forcefulness.

1 reply
Ethan May 23rd, 2021

@giggleZebra2708 I think you explained that very well! I like how you explained the impacts on fellow leaders and how less warmth can lead to voluntary tasks feeling more like obligations.

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Suryansh April 29th, 2021

Hello Everyone!

What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

If I was a 7 Cups leader, have an imbalance of high expectations and high warmth, then I would not be able to do the work the best way possible and due to low warmth, my teammates would not be reaching out to me for any help, support, or for discussion and they may leave the role as well because of not being encouraged and enjoying to work with a team with low expectations and low warmth.

Low Expectations

If the community and members of the community have low expectations, then the community would not be able to improve and grow. Low expectations will result in not getting the work done in the best way possible as it could be with high expectations and not doing work the best way would lead to not fulfilling the role and ultimately the community would not be able to achieve its mission.

Having low expectations would also negatively impact my work with my fellow leaders and they would not be able to trust me and depend on me for that work and 7 Cups could achieve its mission by trustworthy and dependable leaders so due to low expectations, the work done would not be of good quality and therefore affecting the way of 7 Cups, towards achieving its mission.

Low warmth

Due to low warmth, members of the community may feel like talking to robots that are unwelcoming and compassionate. Many leaders could give up because of low warmth because expecting high-quality work from them and providing too little warmth to them could make them feel discouraged and not welcomed to support the peoples during their spare time on 7 Cups which will negatively impact the community towards achieving its mission.

Having low warmth would negatively impact my relationship with my fellow leaders and could make them feel uncomfortable working with me and therefore, they could not like to reach out to me for discussion or for anything which will be ultimately, negatively impacting the word done for the community.

Therefore, having a balance of both High expectations and High Warmth is crucial for a community to improve and grow together and achieve its mission.

Thank You!

1 reply
FawkesCare12 May 6th, 2021

@SuryanshSingh

Really like the detailed response. Completely agree with you regarding the impact that low expectations or warmth can have on the team as a whole.

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FawkesCare12 May 6th, 2021

Hello everyone :)

Having an imbalance of expectations and warmth means the scale is tipped on one side, quite unfavourably.

In terms of the community:

1) Having low expectations means I’m sort of putting down the capabilities of all involved. This means that as a community as a whole we may not be able to flourish because there is a lack of confidence among us. As humans, most of us deal with insecurities on a daily basis. When someone has low expectations for us, it can in a way, simply deepen those insecurities as we might feel that others too believe we aren’t capable.

2) Having low warmth may mean that there is a lack of care and acceptance. While warmth is a requirement in every environment, 7 Cups is a place where people come for support. So it’s one of the building blocks of this site.

In terms of my work with fellow leaders:

1) Having low expectations means there will be a gap created, in terms of what could potentially be achieved and what actually is. This would also indicate that ‘trust’ is not built without which an effective team cannot be built.

2) Having low warmth can cause a rift between my fellow leaders and I. Just as with low expectations, a lack of warmth will also result in lowered levels of trust. Be it for informal communication or formal discussions, a lack of warmth from my side can discourage the other leaders from having an open line of communication with me.

So, having too little of either warmth or expectations can be detrimental.

1 reply
shallowWater7547 May 8th, 2021

@FawkesCare12

yess...i agree with you.

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shallowWater7547 May 8th, 2021

What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

Balance of expectations and warmth enables us to outperform and do better than the expectations. While, its imbalance can effect our quality of work or our performance. Because of this imbalance, I will not be able to fulfil my role as a leader.

The most important thing i can do to help 7 Cups is to work hard. Being distracted can affect me, my team or the community. Behaviour of a leader can provide an inaccurate image of the entire community.

My fellow leaders will not find me trustworthy and they won't trust me with their important things.

1 reply
healingWhisper June 27th, 2021

@shallowWater7547 Good point :)

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mamtasha22 May 9th, 2021

@Heather225

According to me

Low expectations can cause:

1)The community to grow slow 7 cups is a fast-growing community because of its high expectations.

2) Expectations motivate leaders to move forward and realize goals. Having low expectations would cause Leaders to feel unmotivated to take steps to realize their goals

3) it’s really important to have expectation because if you have no expectations then people don’t strive for things.

Low warmth can cause:

1) 7 cups community is all about high warmth. Having High warmth is what makes this community what it is today. Having low warmth would make people feel less welcomed and make things seem like a chore

2) Having high expectations but low warmth would cause people to feel highly pressured.

3) Warmth helps people feel comfortable in new situation when a leader take a new role and lacks warmth it can become difficult to communicate with fellow leaders

DigitalKnight May 10th, 2021

@Heather225

Having an imbalance of expectations and warmth can be quite devastating.

Here's why:

Low Expectations : If a leader here at 7 cups were to have low expectations, it would have great adverse effects on the community. A leader is tasked to "Lead" the juniors through easy and hard times. But with low expectations, Neither the leader nor the followers will find the righ motivation. There would be little to no goals, and the overall productivity will decline eventually

Low Warmth : A leader is required to maintain a peaceful yet professional environment. For that, it is quite necessary to have warmth. Without it, the communication will fail, there will be chaos in the community, and the level of co-ordination will be affected.

1 reply
Ethan May 23rd, 2021

@DigitalKnight I love your answer! Especially how you explained how motivation may be affected by low expectations - I totally agree!

BecauseImBatman22 June 23rd, 2021

@DigitalKnight
Great post Knight!
I really love your point saying that warmth is essential for professionalism smiley

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IcicleSnown May 14th, 2021

@Heather225

What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?

I think that if I have an imbalance, I will either be feeling a lack of love from 7 Cups and feeling pushed too much, or that I will be receiving so much love from 7 Cups, yet not feeling like I’m being given much to do.

How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

I think that having too low of expectations will lead to me becoming too complacent, which will lead to the way I work with my fellow leaders not being its best. In addition, having too low of expectations will impact the 7 cups community because others will become too complacent too, leading them to not really give their best.

Having too little warmth in 7 Cups will lead to me feeling stressed by the work too much and feeling a lack of love from 7 Cups. This will lead me to not performing my best when I work with my fellow leaders, so I’ll end up naturally not putting as much effort because of the stress. In addition, the 7 cups community will be impacted because a good amount of people will feel that while the expectations consist of being a very loving warm environment to come to, that the 7 Cups environment isn’t resembling that. People can work so hard at something that they can actually end up not succeeding at what they’ve been trying to do because of trying too hard.

1 reply
LovetoGod May 18th, 2021

@IcicleSnown

You have explained your answer so good 😊

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