Course 3, Discussion 2: Accepting and Providing Feedback

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hello Coffee! I wanted to reach out; you have been so helpful on this team by being empathetic and caring for people. I have noticed, though, that [task] hasn't been completed, and I'm wondering why that might be and what I can do to be able to support you. I've greatly appreciated your punctuality and how quickly you are able to respond within the community, as it is a sign of a great leader and supporter.

I would say Hey Coffee how are you doing? I love how punctual and empathetic you are but am just checking in on you as you haven’t done any tasks for a few weeks.. hope you are ok?

@FrenchToast

Hi, Coffee! I hope that you're doing well. I want to let you know that you have been doing an excellent job at being punctual and displaying empathy. You've also been amazing at providing prompt responses, and I really admire your dedication and efforts overall. However, I'm wondering if everything is going okay as I have noticed that your assigned task has been left uncompleted for a while and we haven't communicated about the reason as to why this is so. I understand how taxing life can be sometimes and it can be challenging to keep up with certain obligations or tasks, but I want you to know that if you need any assistance or support, I'm here for you and you're more than welcome to reach out. You are a valuable member of this team and community and I look forward to hearing from you. Thank you for all you do and keep extending compassion to others!

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee, how is it going? Thank you so much for always being on time and responding quickly. I noticed that the task you were given 3 weeks ago has not been completed, is there something going on or a way I can help you with this? Don't be afraid to reach out! We appreciate the work you're doing and your passion for helping others. Keep up the good work. <3 

Hi CoffeePerson, hope your day is going well. Thank you for being a vital part of 7 Cups, I really appreciate all your contributions and time you have dedicated to the 7 Cups community.  As a leader within our community one of my roles is to occasionally provide feedback to all participants. Your caring attitude and empathy you show everyone you come into contact with has been very evident in your chats and contributions.  By having such a quick response time really helps those members you chat with feel truly valued.  I noticed that there have been a few tasks that have not been completed over the last 3 weeks. I wonder if there is anything going on that might be affecting your ability to complete tasks? If so don't hesitate to let me know and perhaps we can work something out if I can be helpful.  I am always open to hearing from you, so if there is anyway I can help please just reach out and I will get back to you as soon as I can.  Thank you for all your hard work! Mae

@FrenchToast

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198,

I really appreciate how punctual you are and how quickly you respond to messages, which shows your commitment to the team. However, I've noticed that the task assigned to you has not been completed for the past three weeks, and I haven't received any updates on why it hasn't been finished. I know that you care deeply about the people on the team, and I'm confident that with clear communication, we can work together to get things back on track. Keep up the great work in being reliable and empathetic, and let's make sure we're staying on top of tasks moving forward! 

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello, CoffeePerson198! I hope you are doing well. I've noticed and been impressed by your empathetic and warm presence in the community. We are delighted that you're part of the team. I'm reaching out to give you a gentle reminder of the assigned task, as I noticed it hasn't been completed yet. I just wanted to check in to see if there were any challenges or obstacles with the task. Considering your incredible responsiveness, I'm sure we can address anything that's come up and resolve this smoothly together.