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Relaunch: Project Group Support Buddy- 3.0

ASilentObserver October 24th

Hello all,  

I hope everyone is doing well. I am excited to announce the relaunch of the Group Support Buddy program. The buddy program is one of the integral aspects of group support leadership, but it didn’t reach its full potential due to one or more challenges. One of the challenges was syncing the availability of the buddy who offers support and guidance and one who seeks guidance. As we are a global team and due to other variables, it isn't easy to sync the availability. 

With this in mind, we made a few changes to restructure the program. 


How would the new process work? 

It involves a support request form that any group support leader can submit with their concerns or challenges related to the group support. Then, one of the experienced group support leaders can reach out to help and guide them through the issue within 24 hours. 


Who is a group support leader? 

A group support leader is any room supporter, chatroom moderator, host, or discussion leader. 


Here is a brief comparison of what new versions have: 

Comparison of Old & New Group Support Buddy Program
Comparison PointsOld VersionNew Version
How to request support?1-1 through private messageForm-based
Response Time48 hoursWithin 24 hours
Who will offer guidance & supportPaired with a dedicated big buddyAnyone in the Group supports leadership to ensure coverage and timely support
Who can seek supportA new group support leader, ex: new room supporter, moderatorBoth new and existing group support leaders
Who can become a buddyOne who completed at least 1-2 weeks in their role.At least a month in their role
Buddying timeframeFirst 2 weeks from starting the new role.Anytime in the given role. Questions can come up at any point of being in the role.


Here is the group support buddy request (GSBR) form that you can save and bookmark. (Form link)

For ease and quick access, the form will also be available under the Member Group Support section of the Become a Leader page and under the Resources section of the Group Support Community.


Thank you all group support leaders for going above and beyond in their efforts to support the community in the group support chats. Let’s continue to support each other and in our roles to learn and grow together. 


If you have any questions, please feel free to message Suryansh or me aka (ASilentObserver)


13
Antonio7Cups October 24th

This sounds like a fabulous update @Suryansh and @ASilentObserver ♥️

Thank you for your hard work in the community. You both are the best. 🤩🤩  



ItsMaisy October 24th

That's great! Wonderful update :)

DanCat1128 October 24th

Count me in!!! So exciting!!! ☺️☺️☺️

MistyMagic October 24th

@ASilentObserverI love this idea so we can help more of our group support Team!

Thanks Obs and Surya for thinking of this and getting it started.

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1 reply
ItsMaisy October 24th

Obs looking cute Aww how hardworking (:

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soulsings October 24th

@ASilentObserver sounds like a vast improvement. 

calmMango9611 October 24th

@ASilentObserver It is a great idea. I sent you a pm, as I have some questions and concerns, that I would like addressed and my questions answered. I would love to be a buddy, with group support. Please check your pms, when you get a chance.

Heather225 October 24th

this is awesome!!

amiablePeace77 October 24th

@ASilentObserver

Thank you for this update!

CalmRosebud October 25th

Hiya, Obs,

This sounds like a good idea!

Love and Courage,

Calm Rosebud

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SoulfulYash October 27th

@ASilentObserver Sounds like great updates! Thanks Obs