Relaunch: Project Group Support Buddy- 3.0
Hello all,
I hope everyone is doing well. I am excited to announce the relaunch of the Group Support Buddy program. The buddy program is one of the integral aspects of group support leadership, but it didn’t reach its full potential due to one or more challenges. One of the challenges was syncing the availability of the buddy who offers support and guidance and one who seeks guidance. As we are a global team and due to other variables, it isn't easy to sync the availability.
With this in mind, we made a few changes to restructure the program.
How would the new process work?
It involves a support request form that any group support leader can submit with their concerns or challenges related to the group support. Then, one of the experienced group support leaders can reach out to help and guide them through the issue within 24 hours.
Who is a group support leader?
A group support leader is any room supporter, chatroom moderator, host, or discussion leader.
Here is a brief comparison of what new versions have:
| Comparison of Old & New Group Support Buddy Program | ||
| Comparison Points | Old Version | New Version |
| How to request support? | 1-1 through private message | Form-based |
| Response Time | 48 hours | Within 24 hours |
| Who will offer guidance & support | Paired with a dedicated big buddy | Anyone in the Group supports leadership to ensure coverage and timely support |
| Who can seek support | A new group support leader, ex: new room supporter, moderator | Both new and existing group support leaders |
| Who can become a buddy | One who completed at least 1-2 weeks in their role. | At least a month in their role |
| Buddying timeframe | First 2 weeks from starting the new role. | Anytime in the given role. Questions can come up at any point of being in the role. |
Here is the group support buddy request (GSBR) form that you can save and bookmark. (Form link)
For ease and quick access, the form will also be available under the Member Group Support section of the Become a Leader page and under the Resources section of the Group Support Community.
Thank you all group support leaders for going above and beyond in their efforts to support the community in the group support chats. Let’s continue to support each other and in our roles to learn and grow together.
If you have any questions, please feel free to message Suryansh or me aka (ASilentObserver)
@ASilentObserver Thank you, Obs, for sharing the updates! I’m thrilled to see the positive impact it will have and how everyone will benefit from it. 💜
@Suryansh thanks for all you do!
