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Changes to Group Chat Structure to Foster Community
by ASilentObserver
Last post
 October 29th
...See more Hi everyone, We have recently noticed a decline in support and participation in our group chats. While we appreciate everyone's contributions, we have found that the low activity level in different group chats has discouraged many members from engaging in conversations. Many enter the quieter chats and when they see it quiet, they tend to leave which is doing no good to offer them much-needed support.  To ensure that our group chats remain vibrant and inclusive support spaces for everyone, we are making a few adjustments: * Group Chats’ Pop-up Status: The following group chats will temporarily return to pop-up status. This means these group chats will be open during scheduled discussions or as per your request. To request these chats to open, these requirements need to be fulfilled:  * At least 3-5 participants are willing to participate in a specific group chat.  * Or, they can become room support or discussion leaders for specific group chats and host at least 2 weekly sessions.  * If you meet either of the requirements, you can inform a community moderator on shift to help you open a group chat for a specific period (let’s say 60 minutes). After completion of discussion, the room will be closed.    * Re-evaluation Period: We will monitor participation and reassess the situation every month.  * The group chats return to popup chats:  * Relationship Support * LGBTQ Support * Listener Community Room Also, we updated the rotation group chat schedule after assessing the participation & support levels. The new rotational schedule is as follows: * Monday & Tuesday: Loneliness Support * Wednesday: Anxiety Support * Thursday & Friday: Relationship Support * Saturday & Sunday: Trauma Support We hope this change will encourage more active support and engagement and make it easier for everyone to stay connected. Please let us know if you have any questions or concerns.  Thank you.   @heather225
Introduction to the Playground Group Chat
by ASilentObserver
Last post
 October 29th
...See more Hello teens, Welcome to the Playground!  We are introducing a new group chat called: The Playground to fuel and support the games and lighthearted activities demand. If you are also looking for a fun escape filled with laughter and friendly competition then, this is your one-stop space for all things wordplay and games. We have everything from classic alphabet games and mind-bending trivia to hilarious Mad Libs and word scrambles.  Also if you are new to any game, we are all about creating a welcoming space where everyone can learn, play, and have a blast together. The rules of participation are simple:  * Anyone can participate and ensure to be nice, and respectful to all.  * Observe before play. If you are new to a game, ensure to observe how others are playing and keep your questions to be asked at the end of the session.  * Keep the competition healthy and in the team/ game spirit.  * Be yourself, have fun, and enjoy. A big shout-out and thank you to @CommunityModIris for the feedback and idea of bringing this chat together.  What are you waiting for?  Come say hi in our playground!
Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
 October 26th
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
Introducing Group Support Outreach Program!!
by ASilentObserver
Last post
 August 3rd, 2023
...See more Hello everyone! We are introducing an Outreach Program for Group Support. The program involves welcoming and guiding members to our Group Support Chat rooms. In the first phase of the program, we are inviting listeners to be part of the Outreach Team. The process involves two types of outreach: * Responding to the “Introduction” thread of the Newbie Hub * Reaching out 1-1 The goal of the process is to * Provide information, guidance, and support to the newbies * Invite users to try leadership roles So, it helps us scale up the support level for more members The Outreach Program divided into the following sub-teams * Members Outreach Team * Listeners Outreach Team * Sharing Circle Outreach Team * Aging up Program Outreach Team (only for Adult-Teen Listeners) Expectations * Do at least 20 outreaches per week * Help to build and support the outreach team. * Help to create new resources to meet the needs of the outreach team and members * Willing to spend at least 1-2 hours per week * Help to brainstorm ideas and ways to tackle any problems/challenges. Criteria to Apply! Be a listener for at least 4 weeks The program is still in its initial days, so it will require many changes down the road as we learn about the needs of the community and ways to meet them. So, your patience and support will be much needed to build this program in its best form to serve the community. If you feel this could be your role, please apply here: https://tinyurl.com/ywe7ndcd If you have any questions or thoughts about this program, please feel free to share them in the comments. As your thoughts will help us shape up this new program!
Welcoming & Onboarding: New Outreach Members!
by ASilentObserver
Last post
 September 4th, 2021
...See more 08/18/2021 Congratulations & Welcome to our 5 new outreach members to step up and help us to reach out and spread awareness and share information and resources to the community members and listeners about group support chat rooms. All new outreach members are recommended to check and go through the "Group Support Outreach Manual". It contains all the information and resources that you need to get started. If you have any questions, doubts, queries, or anything in between, please feel free to reach out to me anytime. We are all here with you to assist and support you in your new role! Please join in to welcome and congratulate! @SweetDreamer69 @xoBeebosBubsxo @alwaysindigo @TheKindKaylafly @Rainyshine Also, note for all team members: Please ensure to outreach at least 20 users per week. Your help would help someone join the chat rooms and get much-needed support. Also, whenever you get a chance, please stop by in the chat rooms, so the users who you reached out to notice your presence in the rooms and feel comfortable participating and sharing. ------------------------- Tagging Team Members! @Kacosmic @Paprika001 @positivePumpkin22 @itssoren @wonderfulRainbow817 @YellowRose27 @HelpfulGem04 @Hope2103 @Lucy2 @natashaemilyy @Asher @ASilentObserver @Banjothebudgie @caring17 @Nightskypleasure @SweetDreamer69 @xoBeebosBubsxo @alwaysindigo @TheKindKaylafly @Rainyshine
Group Support Outreach Team: August Stats
by ASilentObserver
Last post
 September 2nd, 2021
...See more Hello Group Support Outreach Team, I hope you are all doing well. I am grateful to you all for going above and beyond to reach out to the community to spread information and guide members and listeners. Your efforts are much appreciated. You did wonderful work and helped to make the community well informed about Group Support Chat rooms, Aging Up Initiatives, Support and Resources. Said that, in the month of August, we reached out to 366 users and shared information and resources. Awesome Team Work! As a small token of gratitude, cheers were assigned and we are all thankful to you. A huge shout out to all of you for helping and supporting this initiative. Let's continue to spread awareness and support in the community. ------------------------- * For more information about the Group Support Outreach program, click here! [https://www.7cups.com/forum/GroupModZone_168/GroupSupportOutreachTeam_2273/IntroducingGroupSupportOutreachProgram_253146/] * To join the team, please apply here! [https://tinyurl.com/ywe7ndcd] Tagging the team: @Kacosmic @Paprika001 @positivePumpkin22 @itssoren @wonderfulRainbow817 @YellowRose27 @HelpfulGem04 @Hope2103 @Lucy2 @natashaemilyy @Asher @ASilentObserver @Banjothebudgie @caring17 @Nightskypleasure @SweetDreamer69 @xoBeebosBubsxo @alwaysindigo @TheKindKaylafly @Rainyshine
Group Support Outreach Team: July Stats
by ASilentObserver
Last post
 August 5th, 2021
...See more Hello Group Support Outreach Team, I hope you are all doing well. I am grateful to you all for going above and beyond to reach out to the community to spread information and guide members and listeners. Your efforts are much appreciated. You did wonderful work and helped to make the community well informed about Group Support Chat rooms, Aging Up Initiatives, Support and Resources. Said that, in the month of July, we reached out to 399 users and shared information and resources. Awesome Team Work! As a small token of gratitude, cheers were assigned and we are all thankful to you. A huge shout out to all of you for helping and supporting this initiative. Let's continue to spread awareness and support in the community. ------------------------- * For more information about the Group Support Outreach program, click here! [https://www.7cups.com/forum/GroupModZone_168/GroupSupportOutreachTeam_2273/IntroducingGroupSupportOutreachProgram_253146/] * To join the team, please apply here! [https://tinyurl.com/ywe7ndcd] Tagging the team: @Hope2103 @HelpfulGem04 @YellowRose27 @Banjothebudgie @wonderfulRainbow817 @Paprika001 @caring17 @itssoren @positivePumpkin22 @Asher @ASilentObserver

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE. 

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor Leader
@ASilentObserver
@Suryansh