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Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
December 7th
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
ASilentObserver profile picture
Join us for the Cupsgiving Celebration in the Group Support Chats
by ASilentObserver
Last post
November 21st
...See more Hello everyone,  Here is a discussion schedule post for the Cupsgiving Event in the Group Support Chats: Nov 12, 2024 (Tuesday) - Compliment War in the Special Events Chat * Adult: 12.00 pm Eastern time * Teens: 12.30 pm Eastern time Nov 14, 2024 (Thursday) - What is motivation? discussion in the Positivity Corner Chat  * Adults:  12.00 pm Eastern time * Teens: 11.00 am Eastern time Nov 16, 2024 (Saturday)- Believing in Yourself discussion in the Positivity Corner Chat * Adults- 12.00 pm Eastern Time * Teens - 11.00 am Eastern Time w/ KatePersephone Nov 18, 2024 (Monday), Families and Thanksgiving discussion in the Positivity Corner Chat * Adults - 11.00 am Eastern time * Teens- 12.30 pm Eastern time  Nov 19, 2024 (Tuesday), Believing in Yourself discussion in the Positivity Corner Chat  * Adults - 11.00 am Eastern time * Teens - 12.00 pm Eastern time Nov 20, 2024 (Wednesday), Thanksgiving Trivia in the Special Events Chat  * Adults: 11.00 am Eastern time * Teens: 12.00 pm Eastern time  Nov 21, 2024, (Thursday), Would you rather session in the Special Events Chat  * Adults: 11.00 am Eastern time * Teens: 12.00 pm Eastern time Nov 23, 2024 (Saturday), Gratitude share session in the Positivity Corner Chat * Adults - 11.00 am Eastern time * Teens: 12.00 pm Eastern time  Let's come together to give thanks and connect with our community. We look forward to seeing you there.
ASilentObserver profile picture
Exploration Garden: New Rules to Foster a More Focused Exploration Environment
by ASilentObserver
Last post
November 17th
...See more Hello everyone,  Exploration Garden (EG) group chat was introduced in July 2023 [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/Introducing7CupsExplorationGarden_309812/] as an extended version of the Sharing Circle. Since then, EG has undergone multiple iterations and changes to improve it for everyone This post will share the next changes and updates regarding the Exploration Garden group chat.  We want to emphasize the key distinction between the Sharing Circle and Exploration Garden:  Sharing Circle [https://www.7cups.com/forum/groupmod/MemberSharingCircles_2109/7CupsSharingCirclesarenowLIVE_218662/]is a space to share with others primarily, here you can vent, get validation, and express your thoughts/feelings/experiences to share those with others. The exploration garden [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/Introducing7CupsExplorationGarden_309812/] by contrast is not so much a place to share, but rather a place to gain assistance in exploring our thoughts/feelings/experiences, here we are trying to learn and explore, seeking new perspectives, new understandings, and deeper meanings. Based on the feedback received from the community and observations of trends within the group chat, we are rolling out the following changes to promote and foster an exploration environment in the EG.   1. EG will only be open when a facilitator is present. Without facilitation, the sessions tend to get off track, and unable to keep up with the guidelines for running an effective exploration session. Here is the updated schedule of the Exploration Garden session:  * All times in EST * Mod = community mod * Green cells represent no coverage at the moment, so no session will take place during these hours until new hosts volunteer to lead those hours.  2.  Releasing an exploration guide for participants to understand how effective exploration works, the DOs and DONTs, Tips to get the most out of the session, and how to offer support to the sharers. Click here to access a copy of the exploration guide.  [https://docs.google.com/document/d/1cMu6p6eSrlqV3StpeY4SX4MRBsBdCPwhRiU_pKvRSZI/edit] 3. If you want to join the Exploration Garden Hosting Team, you can now express your interest by filling out a short form here!  [https://docs.google.com/forms/d/e/1FAIpQLScjtDkb4M8XXOZMh1ClAoo-ZYq5fNPohtB1MwxXozv2d4p04A/viewform] The new changes will be implemented w.e.f Sept 20, 2024.  If you have any questions, please feel free to share with us below in the thread or reach out to @Heather225 or me aka @ASilentObserver October 25, 2024 - Note: the Wednesday 3PM slot does not have coverage and has been closed. If you'd like this to be open, as well as any others, do consider applying to help out!
ASilentObserver profile picture
Post #2: Clarification on the Community Leader Badge
by ASilentObserver
Last post
5 hours ago
...See more Hello everyone, I hope you are all taking care of your well-being. If you have spent time in the group support chats, you may have likely seen some members with a Community Leader role listed under their usernames.  Community Leader is a badge that acts as an umbrella for all group chat badges that used to be visible in the rooms. You can read more about it here.  [https://www.7cups.com/forum/groupmod/GroupSupportInformationandUpdates_822/WhatistheCommunityLeaderBadge_305740/] But this post is to address a challenge that members with the Community Leader badge have been experiencing lately. We received some feedback that they are seen as people who can’t have challenges if they possess this badge. This is a common misconception. The badge is actually a form of recognition to appreciate the above-and-beyond efforts of a member for their compassionate support in the group chats through certain activities like hosting a Sharing Circle session. It is a token of gratitude and an umbrella badge for some of the badges they might hold due to their group chat activities. Here is the list of all roles/ badges that fall under it.  [https://docs.google.com/document/d/1B1mgSyCwIYJzeli0bqK2QTB3mRATiBu3DkaYz6lo6h4/] However, it doesn’t mean a member with the CL badge can’t have struggles or can be less than any other member to get support in the group chats. A member is a member first and a community leader second. We hope this clears it up! I hope this helps. So let’s continue to be kind and supportive to them like other members as well as recognize and appreciate their dedication. Let’s continue to care for each other and be part of each other’s healing and recovery journey.  
Kait profile picture
Group Support Mentors?
by Kait
Last post
11 hours ago
...See more I am looking to connect with a group support mentor, however when I use the mentor search page and go to filter with the dropdown, the group support track is not an option, is there a list somewhere of the group support mentors & ones available for mentorship? 
ASilentObserver profile picture
Room Supporter Help Center
by ASilentObserver
Last post
3 days ago
...See more Get Started Room Supporting on 7Cups Need to know info for new room supporters as well as a refresher for existing room supporters. Duties and Expectations As a room supporter, one should have high warmth and high expectations [https://www.7cups.com/about/culture.php]. The aim of the room supporter is to foster and guide supportive and compassionate chats among the members and listeners in the chat rooms. As a room supporter, it is important you proactively engage and participate in these chats to build your face as a friendly face and a helping hand in the chat rooms. So, everyone feels welcomed and supported. As a room supporter, your essential checklist: * Welcome, everyone who joins the chatroom and makes them feel welcomed, included, and comfortable. * Foster healthy, compassionate, and supportive conversations. * Share resources and support chat room moderators to enforce chatroom and community guidelines in the room. You will be successful in this role if you: * Join your focused support rooms often and consistently to build yourself as a reliable group support leader. * Welcome every entrant with warmth and compassion to make them feel included in the group * Show compassion, respect, warmth, support, and care to everyone in the chatroom. * Foster good conversations by asking helpful and thoughtful questions. Acknowledging and validating one’s experiences and emotions. * Maintain a level of professionalism and a reminder to all to follow the chatroom guidelines. * Familiar with the chatroom guidelines and support the chatroom moderators to enforce them whenever needed. * Be observant to see who all is participating and who needed a bit more encouragement to participate and work to adjust the environment as per the needs. First-week essential checklist There are several things you can do immediately to give your assigned chatroom a leg up. Try taking a week and doing everything in the list below to help your community's odds for success. * Join & Introduce yourself Jumping into your focused chat room as a group support leader (Room Supporter) is intimidating. It's up to you to create a welcoming environment. So start with introducing yourself to the members in the chatroom and try to greet & welcome and do a quick check-in with at least 10 members this week. If you are struggling for participation, inviting members from other chat rooms can help. * Always remember, room supporter is more about supporting everyone. Let’s try to do our best to listen to everyone and give them space to talk about their thoughts and emotions. If anyone is not engaging, focus on them and encourage and invite them to make them feel included. You have this amazing gift of listening to acknowledge and validate someone. Use it often! * Demo compassion, acceptance, validation, always! Your attitude and how you participate and support will matter in setting the tone of the chatroom. At times, you will feel like some are not really happy with what you are doing but some would always feel encouraged, inspired, and motivated to try and go for things they didn't do in the first place. Just because of your efforts to demonstrate compassion, acceptance, and validation to everyone. * Join the conversation If you see an interesting discussion in another chat room, visit and participate there and share about your chat room as well. Make sure to let them know when they can join your chat room. * Keep going! Keep your chatroom active by growing your chatroom and supporting throughout the month along with your fellow room supporter and chat room moderator team. If you've already done all of the above, you're off to a great start. Building a supportive and healthy chatroom with great group dynamics takes time and dedication. It almost never happens overnight. Don't be discouraged by slow momentum - slow and steady is the healthy path to growth for anything and everything. Fostering healthy conversation in the room The art of holding a healthy conversation can make you an influencer of your chat room. Here are a few simple tips that you could find helpful to have a dazzling conversation with the members and make them feel encouraged to come back and interact with you. * Set a purpose for your conversation. Any good conversation has an intention. Without a clear intention, it is like driving without a map. * Be gentle and compassionate as a friend. We make our first impression in the first few seconds of interacting with them. As it is text-based communication in the chatroom where they can’t hear your tone or see your gestures and body language, you need to reflect your friendliness approach in your words. * Use Conversation Openers. The hardest part of any interaction is its opener. But you don’t have to worry about it. You can start with a simple icebreaker and then start the conversation with a question or a statement about the topic you are going to discuss. * Keep the spark going. Once the conversation starts, you want to keep it going. And for that recognize who all are proactively participating and validate their thoughts, share your perspectives and invite every new entrant or a lurking participant to share their views. * Encourage them to share stories and listen. Listening is the key to fostering healthy conversations. Encourage the members to share more on their stories and listen to them. * Conclude the conversation on a positive note. Every conversation has an end due to time limitations. But, conclude the chat on a positive note so the members look forward to participating in similar conversations in the future as well. * And, have a bit of humor. A bit of humor is good for healthy conversation as it makes the chat more enjoyable and engaging for everyone. And, please remember you are interesting! You have lots of great things to say and share. Bring your best self to a conversation and your members will find it captivating. Welcoming new members To grow your chatroom, new members are the key. Here new members are not those who joined just a few days ago but also those who are around for a while but joining the chatroom for the first time or after a long time. Whenever there is a new member in the chatroom, greet and welcome them. Share a resource that they may find helpful, like, Members Welcome Pack, <------ Clickable) [https://docs.google.com/document/d/1CL9Yu_6zixlapOjdrhCgKLy9JN5wY3HWdrGH7PIO2WI/edit#]and encourage them to share their views, thoughts, stories with the rest of the participants. How they feel the first time will decide if they will return to the chatroom in the future too. General Chat Rooms Info (Clickable texts) appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] Badges Required to Unlock Support Rooms! [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/BadgesRequiredtoUnlockSupportRooms_213011/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Frequently Asked Questions - For Members [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/FrequentlyAskedQuestionsGroupSupport_215692/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] Warm Welcome Everyone! #ByeByeClique #Challenge [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/WarmWelcomeEveryoneByeByeCliqueChallenge_238987/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Guidelines on Role Playing in the 7Cups Community! [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/GuidelinesonRolePlayinginthe7CupsCommunity_242497/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] 2020's 7 Cups Behavior Reporting Process & Tracking- Updated Version [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/BehavioralRatingSystem_2108/2020s7CupsBehaviorReportingProcessTrackingUpdatedVersion_226446/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Filing Behavioral Report Forms: All the information you might need [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/HsHangout_1970/FilingBehavioralReportFormsAlltheinformationyoumightneed_242537/] Share the chatroom scenario form [https://docs.google.com/forms/d/e/1FAIpQLSc4_l_OEQ9E32X0w2ODMIMzoJ__tNxUnqHZFpNf9krhs5Ab3Q/viewform]
ASilentObserver profile picture
Update: Key Changes to Group Support Roles
by ASilentObserver
Last post
Monday
...See more Hello all, I hope everyone is doing well. Thank you all so much for your presence and support in the Member Group Chats. Your efforts are much appreciated and you are all making many feel heard and supported. Thank you to all room supporters and moderators who shared their input and feedback to the recent Group Support Leadership Survey of Oct 26, 2022. I appreciate your helping us strengthen the Group Support roles further. Based on the feedback and suggestions we received from the team, we will be making the following changes: * Introduction of Trial Month: For both Room supporters and Chatroom Moderators, we are introducing a one-month trial period. It will allow them to explore their role, attempt the checklist, and share their concerns and feedback if any. After a month, if they’d like to continue, we will make the role official but if not, they can then decide to explore other opportunities they may like to try. This change will be applicable only to new applicants. The existing ones will not be affected by the change. * Streamline the Focused Rooms: As you may know, room supporters/chatroom moderators have to select at least 2 sub-communities/ group chats to focus on. After considering your feedback, we will be reducing it to one community for the first month. The room supporters and moderators will be able to support/moderate a maximum of three communities. The new streamline will look like this: * First Month: Any One Community * Second Month: One more Community (i.e. total 2 communities) * Third Month: One more community (i.e. total 3 communities) The goal of streamlining the focused communities and group chats is to ensure the room supporters/chatroom mods have ample time to establish and settle into their given community and get to know the specific community and their members better i.e. in return more focused support and listening for all. Like the aforementioned change, this will be applicable only to the new applicants and will not affect folks already in roles. * Doorkeeper Access to Room Supporters: Doorkeeper access allows one to open or close a group chatroom. The doorkeeper has the criteria to host at least 3 sessions per week out of which one needs to be in one pop-up room. Going forward, all room supporters and chatroom moderators will have doorkeeper access. And every quarter the badge will get reset to ensure it stays up to date for all active members. The goal is to ensure all room supporters and moderators are able to open the pop-up room on time to host their support session, guided discussion, or open chats. As well as additional helping hands to assist with community requests to open or close the group chat. Exception: Member Room Supporters wouldn’t have the access to it as we do not have a member doorkeeper badge yet. * Time Management Course: One key challenge many are experiencing is time management. It is understandable how it can be difficult to balance life priorities and support work. We will continue to figure out a better solution to best address this challenge, but for starters, we recommended that all room supporters and moderators complete the Time Management Course [https://www.7cups.com/path/playlist/first-things-first-by-stephen-covey-under-construction/]. The benefit of taking his course is to help you identify and take steps with prioritizing your priorities, improve your productivity and strike a better time management balance. Please let us know if you have any questions or concerns about these changes. They will go live w.e.f. Nov 15, 2022. Thanks for sharing your voice and pitching in to support the betterment of our groups! ------------------------- Application Links: * Room Supporter [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform] * Chatroom Moderator [https://docs.google.com/forms/d/e/1FAIpQLScX7nNahJocq0tgDYBesRicWxTfExFCe5QMI-O-04K-qBjZrA/viewform] [https://docs.google.com/forms/d/e/1FAIpQLScX7nNahJocq0tgDYBesRicWxTfExFCe5QMI-O-04K-qBjZrA/viewform] What Is It Like To Be A Group Support Leader? [https://www.7cups.com/forum/GroupSupport_168/ApplicationStation_2417/WhatIsItLikeToBeAGroupSupportLeader_290313/]
Kieran000 profile picture
Always Here Project Launch
by Kieran000
Last post
December 11th
...See more Hello everyone! I hope that you all are doing well. We’re excited to announce the rebranded launch of the Always Here - Support Room 24/7 Project originally launched in 2021 and received positive feedback.  Background and Reasoning Unfortunately, efforts to revive the project in 2022 were not as successful as hoped. We are trying again in a rebranded way with assurance that people get a consistent and reliable experience. As it’s been a couple of years, most of the previous hosts and some leaders are no longer active so we are starting fresh but I will tag previous hosts / leaders just in case they’re willing and interested to join us again with helping out in SR! Having spent a lot of time in the group chat rooms, it’s terrible to see people being ignored due to the sheer volume of messages that sometimes occur, or being faced with complete emptiness as they enter the room.  We can help shift this issue, which by all means is no one’s fault but instead a product of various different factors.  Project Overview and Host Requirements  Members and listeners, teens and adults, can sign up to provide a half-hour or an hour per week (or more) of a listening ear for those in the Support Room 24/7. There’s no script, just natural responses and presence, supportive resources for hosts will be found within the host Sheets dashboard which will be shared within PMs after successfully applying.    On-spot hosting is available too. When you spend at least 30 minutes in SR you can be rewarded and receive recognition for your hard work through peer feedback. Just contact me (@Kieran000) to join the team if you can’t stick to fixed weekly times. Requirements: To ensure a high quality of support is provided, members must meet the following requirements: * A minimum of 200 group chats and 600 compassion hearts (Helping Hand or Wise One Badge)  Please note: 1 group chat is equivalent to 25 messages sent in a member group support room. [https://www.7cups.com/connect/groupChatrooms.php] * Completion of the Compassion Course [https://docs.google.com/forms/d/e/1FAIpQLScMEXP6lopKu4ZJAtmctmwk0vq9Fp7T892gWJteqmQoIJa_Dg/viewform](Compassion Hero Badge)  Separately, listeners must meet the following requirements in order to host:  * Verified Listener  [https://www.7cups.com/forum/listenerjourney/ListenerVerificationProject_1839/NewAdditionalCriteriaToBecomeVerifiedListenerGoingLive_230276/] * A minimum of 200 group support chats * 5 Star Listener Rating  Please note: You may see listeners or members in our team with lower experience than some parts of the requirement criteria, this is because they’ve shown to provide an excellent quality of support in the room and have been recruited by a project leader. If you don’t meet the requirements above, but feel you’re a high quality listener, don’t hesitate to reach out to me and we might be able to get you onboard.  You will be awarded 50 cheers per half-hour that you host and the quota is one session per week to remain active on the team.  There are 30 minute session opportunities available, just signify this when answering the question on the form. Sign Up Please use this form [https://docs.google.com/forms/d/e/1FAIpQLSeEgSrzc-cS4wJxnfLzjT9FcFGmMGL6R1p_Eh8Uv9a6wA4Kjw/viewform] to sign up to become a host and help us improve the support available to members of our community within the Support Room 24/7.  Once applied, you will be contacted by a project leader who will provide further information and be your point of contact for anything relating to the role unless encouraged otherwise! If you don’t hear anything within 4 days of applying, please do send me a message. Thank you all very much for reading, and helping out in the rooms, also for getting through your own struggles that may still be ongoing. Let’s make the Support Room 24/7 a comfortable place for everyone to seek quality support. Looking forward to any applications.  Also! If you are interested in becoming a project agent (a listener who helps with maintaining project continuity and management) for this, please do send me (Kieran000 [http://7cups.com/@Kieran000]) a message expressing your interest. Previous leaders please do feel free to reach out if you become active again and/or interested again.   Tagging leaders of the Newbie Hub community who may be interested due to the room specified being covered within this community @ASilentObserver @Lou73 @Suryansh @Kenzolena @Antonio7Cups @Benny333 @InsightfulPheonix @KaylaBella @sleepysalem @starryWillow @DanCat1128 @DarkerPlaces @FinalBossoftheVoid @Heartsandrosesandpaws @WinterTheWeasel @calmMango9611 @delicateMonkey @dinosaurBlitz @hopefulDew435 @incredibleRainbows2036 @patientUnicorn3590  Tagging previous leaders and hosts  Taglist: @Angelx28 @AnnaListens06 @Artalistens @ASilentObserver @Banjothebudgie @BlueTurtle5 @Brightheart1116 @bubbleBalsam2789 @bubbles2025 @calmingMermaid5761 @compassionateTree4567 @ConsiderateParadise6717 @crystalclearnow @DrDonut @EmmaE @EmptyAquarium @HeavenAngel17 @HelpfulGem04 @jovialButterfly6752 @Kara13V @kdsyahirah @kieran000 @kkea @lemonbot @lueurspace @mamtasha22 @MidwesternCalmSeeker @MilaTheListener @Mimi @NewPenguin @nvmalexa @nvmvalexa @pastelblue1 @positiveturtles @raspberryCar696 @Saturn0515 @ShiningStars1 @sia1325 @simpingtoillumi @softLion447 @SoulSupporter102 @StarryMilkywaySystem @STriver2022 @Sunisshiningandsoareyou @tac0belle @trustworthysoul @VicK5123 @whenitsdarklookforstars @YoursTruly2000
Lou73 profile picture
Sharing Circle Leaderboard November 2024
by Lou73
Last post
December 9th
...See more ❄ It's getting chilly and it's time to begin the countdown for the festive season so it must be time for our monthly leaderboard! (sorry for the delay) ❄   Thank you so much to all our amazing hosts that have volunteered their time to facilitate the smooth running of the room and have offered support and encouragement to everyone. This month we have hosted 16 sessions! 🤗   ⭐️Congratulations to all these hosts that will be awarded 100 cheers per session as a thank you! ⭐️ Assigned hosts: @Lou73 @ShadowFaerie On-spot hosts: @CalmRosebud @daydreammemories @disneywoman @EasyBreezyPeace @fruityPond7887 @Heartsandrosesandpaws @innateJoy9602 @InsightfulPhoenix @kindhug676 @michael205 @MindfulJourney22 @selfconfidentHickory2238 @soothinggrace83 @TheGeraldExperience03 @ASilentObserver ------------------------- We would love to run more hosted sessions! If you're interested in becoming an assigned host, you can fill out the application form HERE [https://tinyurl.com/yyzf464w]   If you host a session and want to be included in our leaderboard, make sure you fill out the host log [https://tinyurl.com/y4e8tj24]! Please note to fill out 1 log per hour and to promote self-care we will be awarding cheers up to 25 sessions per month. 
ASilentObserver profile picture
Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
December 7th
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
ASilentObserver profile picture
Thanksgiving edition: Would you rather poll results
by ASilentObserver
Last post
December 2nd
...See more Hello everyone,  I hope you all had a wonderful Thanksgiving. Thank you to everyone participating in the Would You Rather activity [https://www.7cups.com/forum/groupmod/GroupSupportCommunityEvents_2295/WouldyouratherpollThanksgivingedition_340956/] last week. We are glad all those who participated enjoyed the activity and eagerly await the poll results.  So, *drum rolls* Here are the slides showing the results of the Would you rather poll. Click here!  [https://docs.google.com/presentation/d/1cArAHQqC7uPHWfjMsFuBYEe4XmBYSKvGZJ69pcQaAe0/edit#slide=id.p] Thank you for being part of the community. You are all compassionate souls who make this community the safest place to be. 
Pabx3 profile picture
Some questions i have, i tought the support group was the right one to ask in
by Pabx3
Last post
December 2nd
...See more 1th question, i've seen that by doing this, haven't really understood if only doing the entrance 60 minutes test was enought or if i had to do others more advanced 2nd question, how do i add something about this in my eventual new CV also a question but also something i noticed, in the 60 minutes test is wrote not to ask the pepole where they are from, but what if i need to know in the case i have to give them the right "autority" number of theyr country if the have some issues in the meanwhile we talk? thank you all for supporting 
CommunityModAnne profile picture
Getting to Know Our Mods: Game by Koul
by CommunityModAnne
Last post
December 1st
...See more Anne's responses: 1) Soup OR 2) Salad: Salad 1) Salt OR 2) Pepper: Salt 1) Curry OR 2) Gravy: Curry 1) Horror OR 2) Fantasy: Fantasy 1) Fish OR 2) Beef: Fish 1) Small Hands OR 2) Big Feet: Small Hands 1) Wet OR 2) Dry: Dry 1) Sunup OR 2) Sundown: Sundown 1) Itchy OR 2) Scratchy: Itchy 1) Veggies OR 2) Fruit: Veggies 1) Light Side OR 2) Dark Side: Light Side 1) DC OR 2) Marvel: Marvel 1) Left OR 2) Right: Left 1) Best OR 2) Worst: Best 1) Butter OR 2) Margarine: Butter 1) Socks OR 2) Bare Feet: Socks 1) Books OR 2) Phone: Books 1) Early OR 2) Late: Late 1) Sweet OR 2) Sour: Sweet 1) Hearts OR 2) Growth Path: Hearts
ASilentObserver profile picture
Cupsgiving 2024: Thank you for sharing 💗
by ASilentObserver
Last post
November 30th
...See more Hello everyone,  Thank you to everyone participating in our "Share Your Gratitude" event. Your heartfelt messages of gratitude filled our hearts with warmth and inspiration. We received 190+ submissions of gratitude shares and it was encouraging to see how our community practices gratitude.  Gratitude is an emotion involving thankfulness and appreciation for the good things in one's life. It is about recognizing and acknowledging the positive aspects of our experiences, relationships, and circumstances. It can be expressed in various ways, such as through words, actions, or simply through inner reflections.    Let's continue to spread positivity and gratitude, one kind act at a time. Your efforts making a difference and we appreciate your help and support doing that.   PS: If you are about to age up, please know you are not alone, We are all here to help you find support and resources. Click here for more info [https://www.7cups.com/forum/agingup/AgingUpSupport_1766/TeenTransitionFAQs_337189/]! 
ASilentObserver profile picture
Thanksgiving Trivia Challenge! Let us know you made it through the quiz by posting here!
by ASilentObserver
Last post
November 28th
...See more Hello everyone,  How well do you know your Thanksgiving trivia? Give it a shot and share your score in the comments.  Tag your 5 listener/ member friends to take this quiz and share their scores. And, they can tag any 5 listeners/ members they know.  Take the quiz here! [https://docs.google.com/forms/d/e/1FAIpQLSdmop4tTDUdhsT8o45GBTU2NMBINVnT-NrTZ24YT49E9VznoQ/viewform] Come and join us to celebrate this Thanksgiving with us. Thank you!! 

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor Leader
Community Mentor / Teen Community Star