Academy Central Support Thread! Go to thread for academy questions
Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.
Here is how to get support!
Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.
Who can respond to the questions?
Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!
Make sure to keep an eye on your notifications so you can check the thread for answers. You can expect an answer within 24-30 hours.
@Hope
I have a question, sorry. In the internship program, do I have to start working on the hours from the beginning date, or after my two-week trial? I read the two-week trial kit, and I completed the requirements in it, but do I have to start on the general requirements of the program now or should I wait till I fill out my two-week trial form?
@kindbubbles3420 You can start your listening hours from the start Bubble. You do not have to wait for your trial to end. This applies to all other requirements of the internship program. You can go ahead with finishing them from the start
@yourbuddy30
thank you so much 🥰
@kindbubbles3420 You're welcome
Cdm question
For discussion 2 for the course work I see we giving a lot of keywords to work with do we have to use all the key words or just some
@Heartsandrosesandpaws I am not 100% sure but you can use some of them. I don't think using all is a necessity.
However please reach out to a CDM mentor to confirm the same
@kindbubbles3420 Hello Kind, we consider the 45 hours in total. So you can do it at your own pace. No need to rush with the hours.
Thank you. 😊
@Hope Hello. I'm currently doing the internship program and I'm a bit confused. How is it exactly "hours" are being tracked? I read the guide and it said 1 chat equals 1 hour. I want to know how will I be able to track hours for existing chats I have already. I have persons I listen to regularly and I would like those hours to count instead of accepting loads of new chats and still needing to reply to existing/continuing chats.
@Angelanj Hello Anjelanj. 2 chat points counts as 1 hour. We usually calculate the listening hours during internship program.
The formula is (Chats now - chats at the beginning of internship)/2
You can find more about it here
@yourbuddy30 hello buddy 🤗 Thanks much!
@Hope Hello! I'm wondering where we can get our trial form to submit?
@Angelanj
I think this is the form: https://docs.google.com/forms/d/e/1FAIpQLSe8sZmlKjSvhrC06N9WTf38D9Zd2eeAQRbVbyzXX-Hfqg6bAA/viewform
More information about trial period in this document: https://docs.google.com/document/d/19Rmg4j5B7RAuxTR_xGvqHpFOopuKDlF3COHe53DawDE/edit?usp=drivesdk
Good wishes!💛
@Sunisshiningandsoareyou thanks much 😊💙
@Hope Hello! :) I am in the community internship program, and I wanted to come on here to ask a question about becoming a Verified Listener. Recently, my life has been very hectic as it's summer and I've had many things come up each day. This is why I chose the Community Track for my internship. In this, I also opted to do the Google Form version of the mock chat to become a verified listener. Could anyone help me find this form? The Verified Listener who reached out to me after I submitted the original application form was not able to help.
I appreciate any help, thank you!
@positivelyLuna333 to update, I was able to become a verified listener through a live chat. But hopefully this question could still help someone else in the future :)
Hi @Hope ! I’m wondering if my progress would be affected for the internship if my two-week trial has little hours? There has been a tropical storm in my region and I have unfortunately been unable to catch up on hours. Its the second week of my trial and I have all the other requirements besides the minimum hours (6 hours minimum for both weeks)
thank you!!
@MxdnightFaerie
July 4th
i forgot to sign off the date so im gonna redo it here
I applied for the internship at 7Cups and it said must apply 5 days before. I applied on the 10th and set to start on the 15th. But with differing timezones I don't know how close I cut it. Do you guys know if that matters?
@InspiringPancakes That shouldn't matter Pancakes. It should be fine.
Can anyone tell me how long the time management course is for the time badge? I’m on step 105. I don’t like the feeling that it’s going on forever with no idea of when it will be finished. Hard to gauge how much time to spend per day/week on it.
