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Academy Central Support Thread! Go to thread for academy questions

Hope July 20th, 2022

Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.

Here is how to get support!

Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.

Who can respond to the questions?

Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

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Make sure to keep an eye on your notifications so you can check the thread for answers. You can expect an answer within 24-30 hours.

This post is brought to you by the 7 Cups Academy Team, find out more information about the programs here

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November 20th, 2022

@Hope

Hi, I am finding process of becoming a verified listener a little confusing, can someone walk me through this process, please thank you

1 reply
yourbuddy30 November 20th, 2022

@ayezaman Hello Ayezaman, I am an Academy mentor. You can reach out to me for any assistance regarding that.

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WishToBeWise November 21st, 2022

Hi guys. Can someone tell me how I can find out how many listener quizzes I've completed. I think I've completed all required for the QLP but I'm not 100%. Just been really busy.

3 replies
Hope OP November 22nd, 2022

@WishToBeWise

Hi! You have completed all the required ones. Congratulations

2 replies
WishToBeWise November 23rd, 2022

@Hope

Awelcome. Thank you hope

1 reply
WishToBeWise November 23rd, 2022

@WishToBeWise

Awesome*

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democraticCoconut192 December 2nd, 2022

@Hope

Hi, I would like to ask about the internship requirement fulfilment.

What's my option if I foresee myself getting all the requirements fulfilled, except the listener Level 3 certificate elective?

I picked one of the electives as a listener Level 3 certificate, but it's not easy to get 10 positive reviews, considering my 6-week internship. It is not in my control if the member would really leave a review for me, and it kind of frustrating and seems a bit pushy to ask for a review directly, at least in my view.

I can see that I would fulfil all the other requirements of the Level 3 certificate and another requirement for the internship, just short of the positive review.

My internship will end on 12-Dec, and I have already extended it once.

Thank you for your reply.

2 replies
yourbuddy30 December 2nd, 2022

@democraticCoconut192 Hello coconut, good to hear you are in the internship program. You can choose any 7 electives out of the 10 given. You don't have to finish all the ten. Any 7 of your choice will help you graduate. If you need any more assistance through this, I am an intern mentor, please feel free to reach out to me and I can help you better!

GoldenNest2727 December 2nd, 2022

@democraticCoconut192

I'm a Member only. I can't imagine being offended by such a request. "Would you mind leaving me an anonymous review? It doesn't matter if it's positive or negative - feedback helps me grow as a Listener." You could also pop into the Listener Support Room and ask for tips on getting reviews.

You're helping keep 7 Cups running by as an intern, and you're providing members with a valuable resource by volunteering as a Listener. It all takes sacrifice, dedication, and training. Surely it's acceptable to ask for an anonymous review that takes seconds to complete.

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zareya December 10th, 2022

@Hope

I'm trying to submit my QLP last step form but now I'm coming across a "Workshops" section. No one told me I had to do this or what it was. It is not mentioned in the QLP guide at all??

2 replies
Hope OP December 12th, 2022

@zareya

I have updated the form. It is not a requirement anymore!

1 reply
zareya December 12th, 2022

@Hope thank you! i was really worried for a second

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saltedham December 14th, 2022

Hi, so I plan to take an internship program on 7 cup as part of my university curriculum. however, my university require student to enroll in all subject (internship confirmation included) by mid January. I plan to start my internship in July, could I sign up for the internship now and start in July?

1 reply
Hope OP December 27th, 2022

@saltedham

Yes, you can. Marking as resolved since already discussed in PMs.

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resourcefulMirage2502 December 27th, 2022

I’m confused cuz it says that I need to apply for the internship badge in the internship email, but when I went to the link in the email… it said that if you started after January 31, 2022 (I started today), then you don’t need to apply for the intern badge and you should already have it. But I don’t have it.


Also, community building program, is that just any other academy class? Like for example quality listening, leadership, that group oriented one, that one about digital content and marketing, etc.?

10 replies
Hope OP December 27th, 2022

@resourcefulMirage2502

Hi Mirage! You don't have to apply for any badge but regardless of your batch. You need to submit the trial completion form once two weeks complete your program.

Community Building is a course, not a program. Courses like community building and time management are part of academy programs, not a program on their own.

7 replies
resourcefulMirage2502 December 27th, 2022

I see. Thank you for letting me know. Could I have the link to the community building course? The community building course link included in the internship requirements page is broken.

6 replies
Sunisshiningandsoareyou December 27th, 2022

@resourcefulMirage2502

Here: https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/CommunityBuildingCourse_2308/Course5CommunityBuildingCourse_291468/


1 reply
resourcefulMirage2502 December 27th, 2022

Thank you! The site hasn’t given me the intern badge yet and I also can’t access the orientation group chat (today is orientation, right now). I think it said I need the badge to access the group chat. Can someone help me with this as well?

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Hope OP December 27th, 2022

@resourcefulMirage2502

Hi Mirage! You have been assigned the badges. You can join the next orientation session today at 4 PM ET in the Academy hub room. You can also attend the next academy check-in on Thursday at 11 AM ET. More sessions can be found here

3 replies
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resourcefulMirage2502 December 27th, 2022

If you meet the requirements for the tiny chat and sparkler badges, who do you speak to about getting them?

1 reply
Hope OP December 27th, 2022

@resourcefulMirage2502

The site will automatically assign you those badges once you hit the number of group chats needed for each one.

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resourcefulMirage2502 December 28th, 2022

Can the trainings you completed before starting the internship also count towards your major and elective requirements?

2 replies
wonderfulRainbow817 December 29th, 2022

@resourcefulMirage2502 yes

1 reply
resourcefulMirage2502 December 29th, 2022

Ok. Thank you for answering my question!

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resourcefulMirage2502 December 29th, 2022

So, for my internship requirements, I need four hours of chat/one on one messages each week of my internship. Do 4 hours have to be done each week? For example, could I do 2 hours in week 1, then 6 hours in week 2 to make up for last week?

2 replies
wonderfulRainbow817 December 30th, 2022

@resourcefulMirage2502, yes you can make up for it in another week

1 reply
resourcefulMirage2502 December 30th, 2022

Ok. Ty

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YourCaringConfidant January 4th, 2023

I missed both sessions of adult orientation today. I have the trainee badge but the link just did not work for me either times. I do not have Academy Hub chairwoman popping up on my end.

1 reply
Hope OP January 4th, 2023

@YourCaringConfidant

I have responded to your PM. Anyone reading, You need the program-specific badge to access the room. Before an academy session is set to happen, ensure you have the badge. You can reach out to me and the program ambassador if you have not been assigned one.

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resourcefulMirage2502 January 6th, 2023

I submitted my trial completion form earlier today. Is there anything else I need to do in regards to that?


The internship ambassador’s email said

“Failure to submit the badge request form for more than one week after your trial ends will result in automatic withdrawal of your Internship.”


I didn’t receive a link for the badge request form. What is the badge request form for? Is it to receive the Intern badge? I already have the Intern badge.

5 replies
wonderfulRainbow817 January 7th, 2023

@resourcefulMirage2502, badge request form does not apply to you since you already have your badge

1 reply
resourcefulMirage2502 January 7th, 2023

Understand. Thank you for your help! @wonderfulRainbow817

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Hope OP January 9th, 2023

@resourcefulMirage2502

We will update the text to reflect the right term 'trial completion form' which needs to be submitted even though we assign badges when you avail your seat. This is the form

2 replies
resourcefulMirage2502 January 9th, 2023

@Hope Thank you!

1 reply
resourcefulMirage2502 January 9th, 2023

@Hope I submitted the trial completion form a few days ago, so I’m all good there! Again, thank you so much for your help!

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