Skip to main content Skip to bottom nav

Academy Central Support Thread! Go to thread for academy questions

Hope July 20th, 2022

Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.

Here is how to get support!

Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.

Who can respond to the questions?

Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

_1658325055.image.png

Make sure to keep an eye on your notifications so you can check the thread for answers. You can expect an answer within 24-30 hours.

This post is brought to you by the 7 Cups Academy Team, find out more information about the programs here

641
happypomeranian September 9th, 2022

@Hope

My Quality Listening Program starts on September 12. I have 3 questions:

1) Can we change/shorten the duration of the program? Also, what if we don't finish the requirements in time?

2) The practicum says 3 hours of chats a week, where 2 1-on-1 chats count as an hour. Are "chats" the same ones on our profile? And I remember hearing something like each chat is 25 messages sent?

3) How often do members actually want to set up the support plan? Because usually the members I've talked with so far are one time sessions, maybe with a few minor follow-ups afterwards.

Thanks in advance!

2 replies
Sunisshiningandsoareyou September 11th, 2022

Hey @happypomeranian, glad you're enrolled in QLP.

1. If for some personal reasons you're needing more time to complete the course, you can ask for an extension, yes. @Hope or a QLP mentor can assist how.

2. 1 chat=30 messages in 1-1 chat, and chats are same as shown profile, yes. To know more about calculation of the chat hours, you can refer this post.

3. Not quite sure about this one, however, We do come across all kinds of members, some who would like a support plan over a continued period, others may not as much. Perhaps you can explain them the benefits of a support plan, and express your interest in supporting long-term. There's also some members looking for long term support here, if you wanna reach out to any that you find comfortable supporting (topics and otherwise).

I'm sure QLP mentors may have more insights for you. Feel free to reach out to them, with any doubts or questions as well.

I hope this helps!<3

1 reply
happypomeranian September 11th, 2022

@Sunisshiningandsoareyou

Thanks!

load more
load more
HopePeaceLove3377 September 11th, 2022

How to know my chat hours at the start and end of the program?

2 replies
Sunisshiningandsoareyou September 11th, 2022

Hey @HopePeaceLove3377, you can find the chat count on your profile page stats, https://www.7cups.com/@HopePeaceLove3377, if you don't remember starting chat hours and estimated chat hours needed the end of your internship, you can reach out to an intern mentor here (clickable) and they'll assist you.


1 reply
HopePeaceLove3377 September 11th, 2022

Thank you so much

load more
load more
JuneTrips September 12th, 2022

@Hope

Heya heya guys! I hope you're doing well :) I'm in a little bit of crisis and need some help aha

So, I just finished my community building courses, and when I submit my final form I realised that I would need to wait around 10 days for my badge to process. However, my internship ends before that. Would I be able to get an extension? I feel really bad about this as I've already gotten a previous extension due to everything being hectic when I was moving to a different country, but would really appreciate it if this was possible!

3 replies
GoldenNest2727 September 12th, 2022

@JuneTrips

Are you on the Student Track or the Community Track? I can link the form for you. It's possible to request more than one extension if necessary/for some reasons. You can explain the situation on the form.


GoldenNest2727 September 12th, 2022

@JuneTrips

I just realized that it's the same form for both Tracks. Some of the requirements are listed on the form. You might not need another extension. It didn't take as long as I expected to receive the Community Builder badge after completing the work. Congratulations on getting this far! You're on your way to graduation!

1 reply
JuneTrips September 12th, 2022

@GoldenNest2727

Thank you so much for linking the form! I've submitted it and fingers crossed that it gets approved!

load more
load more
HavenonEarth September 13th, 2022

I got a reminder to fill out the internship trial form just before 2 weeks had passed. Will there also be a notification for the monthly Google form? I am trying to keep track of how much time has passed, but I just want to double check that this is the case after 4 months too.

I'm glad to say I have already completed 7 out of my 10 chosen electives, as well as all mandatory requirements even prior to commencing this internship. Thank you so much for your continued help. 😊

2 replies
GoldenNest2727 September 13th, 2022

@HavenonEarth

Hey, Haven! Earlier, I believe you said that you're on the Student Track, so I'm just going to link you to the monthly eval form. Bookmark the form and set a reminder on your calendar, and you'll be all set. I think that official reminders only go out for the big things, but I'm not 100% sure of that answer. You could ask a mentor, but it's also something that is easily done by setting your own reminder. Congratulations on having so many electives completed! Thank you for being an intern. You guys help keep the place running. 😊

2 replies
HavenonEarth September 20th, 2022

@GoldenNest2727

I actually don't have a mentor specifically for this program, so I'm pretty much leading myself here for the most part...is that alright? I don't recall it being mandatory. I also initially typed down that I wanted a structured format for this internship, but as it turns out, I'm more flexible about it. Is that fine?

1 reply
Sunisshiningandsoareyou September 20th, 2022

Hey @HavenonEarth, yes definitely is okay to lead yourself around, having a mentor is never mandatory, but it certainly helps to have someone to goto who can answer about program specific questions. The different mentors assigned to different programs in the 7 cups academy can always assist us better, with useful insights and helpful links to navigate the course etc easily, therefore recommended.❤

I think the mails are a good way to keep track of the forms, when I was enrolled, I also set alarms lol to not forget about the weekly reports, forms etc timely hehe! Would that help you as well?

load more
load more
load more
hopefulSmiles6137 September 13th, 2022

Hello, I got the invitation mail to join the academy orientation sessions, as I did apply to be an intern on 7 cups. But it seems that as I didn't get my trainee bagde I can't access to that room. When will I get the trainee badge?

2 replies
Hope OP September 14th, 2022

@hopefulSmiles6137

Hi Hope! Trainees/Interns are assigned their program-specific badge on their start date. I believe you should have the badge now. Apologues for the delay.

load more
yourbuddy30 September 20th, 2022

@Hope Hello, do i have to fill out a form in order to graduate from GLDD. If so, can you please send me the link for it?

2 replies
Sunisshiningandsoareyou September 20th, 2022

Hey @yourbuddy30, yes there's a last step form to fill, after you've met all the requirements to graduate, and are nearing your program's end date, so you can be awarded the graduate badge. You can submit it Here.❤

1 reply
yourbuddy30 September 20th, 2022

@Sunisshiningandsoareyou Thank youu!

load more
load more
HavenonEarth September 20th, 2022

Hi, I've heard that I would basically be able to achieve Honours for this internship towards the end - what with having successfully become a room supporter in some group chats, among other prerequisites I have already accomplished.

Do I have to do something special in particular (like filling out a form of some kind) in order to guarantee Honours will be granted, or is it automatic after already fulfilling just the one requirement to qualify as an Honours graduate?

3 replies
Hope OP September 20th, 2022

@HavenonEarth

Hi Haven, you only need to let us know that you have qualified for honors in your final evaluation form at the end of the program. In that form, we ask if you have completed an Honors requirement. Nothing else needs to be filled

2 replies
HavenonEarth September 20th, 2022

@Hope

Oh, just in the final evaluation form, got it. Hmm...does that mean I will get triple Honours? 😂

Coincidentally, I completed Active Listening 1 some years ago, became a room supporter roughly a month ago and the community building course is one of my 10 electives, hahaha.

I only had to do one, but look at me, about to fulfil all 3 of them! 😋

My former supervisor for my Honours dissertation back in uni' said I'm an overachiever. Maybe I am...just a little bit... 😳

1 reply
Hope OP September 20th, 2022

@HavenonEarth

That is good but I am afraid just the one honors!

load more
load more
load more
yourbuddy30 September 20th, 2022

@Hope I am a part of GLDD and listener track and it says I need a group leadership role. I applied to be a peer supporter, but I haven't got a confirmation yet on that. I am a listener check-in. Can I use that as a leadership role, or should I wait for the peer supporter badge?

2 replies
Hope OP September 20th, 2022

@yourbuddy30

Hi! That is not a requirement but a recommendation. I have updated the GLDD list to reflect that more clearly. You can submit the last step form

1 reply
yourbuddy30 September 20th, 2022

@Hope Thank you Hope


load more
load more
HavenonEarth September 24th, 2022

@Hope

I swear, I just had 25 instances of forum posts or replies just now, but how do I know I've done that many? Do I get a badge for it at all?

1 reply
Sunisshiningandsoareyou September 24th, 2022

@HavenonEarth

You can find your stats on your profile page or the my impact page, currently it shows you have:

Forum Posts 65
Forum Upvotes


58


load more
HopefulBambi September 24th, 2022

GLDD:

"All enrollees who complete additional 3 hours per week in rooms (at least 7 hours per week) will graduate with Honors"

Do extra hours we completed during our trial also count towards Honors?

1 reply
Hope OP September 25th, 2022

@HopefulBambi

Yes!

load more