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Hurtful People on 7 Cups

Laura April 23rd, 2016

Hello Everyone,

I am aware that there is someone going into group rooms and in some cases PM's demanding money. They are using fear based language to make you feel nervous and affraid. I'd like to be very clear about something, they are using fear to get what they want, which is to make you feel unsafe & uncomfortable. It is a very intentional act of harm. All information on 7 Cups is 100% confidential. We have never had a breach of information and we will never. Our site is secure and confidential. This means that nobody can find you or your personal information unless you give it out.

Do not let these individuals make you feel unsafe. That is what they want. When you see someone acting inappropriately (threatening, harassing or demanding money), please take these steps:

1) Ignore them, do not engage in a conversation with them. Keep the group conversations moving.

2) Mute them for yourself

3) Ask a mod for help. A moderator can remove them from the room immediately. So please use the emergency form or connect with a Mod via pm and ask them for help.

4) Report them in one of the following ways: Mail us at community@7cups and share their username and describe the behavior you encourntered

We will do everything we can to get these individuals off of 7 Cups ASAP, but it will be a team effort. We all need to work together. If you see something, say something.

Thank you!

29
April 23rd, 2016

@Laura It's sad to hear such things are going on but I'm confident the 7cups community will get through this! heartyes #positive

2 replies
determinedAvocado2969 April 23rd, 2016

@TrueArrow yeah this guy told me that my dad was a [edited by Anomalia for language] because he won't stand up to my mom which is a psychopathy

1 reply
cristiana33 April 23rd, 2016

@determinedAvocado2969

Hey there! Have you reported the person who told you that?

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OrunLeon April 23rd, 2016

When I saw the title of this thread, I legit thought it was referring to me xD Anyways, good luck catching this person(s).

rebel11 April 23rd, 2016

@Laura

You've stated the following,

'All information on 7 Cups is 100% confidential. We have never had a breach of information and we will never. Our site is secure and confidential. This means that nobody can find you or your personal information unless YOU give it out.'

there is some information that might demonstrate that is not the case.

3 replies
KrinkTheMellowUnicorn April 23rd, 2016

@rebel11 - please do not allude to such things without speaking plainly and clearly, lest you give the impression of spreading rumors or half truths.

2 replies
rebel11 April 24th, 2016

@KrinkTheMellowUnicorn

I'm not alluding to anything, it's a fact baised on evidence. I don't mind posting the it here, except someone from Admin will just come along and delete it, I'm also 100% sure of that.

1 reply
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IndigoRoses April 23rd, 2016

It's sad to think that there will always be people harassing and threatening others online, even in a place like this.

1 reply
BrightWriter April 23rd, 2016

The situation being discussed here is a bad situation indeed and I hope it gets dealt with. But there are listeners here who also bully, make people feel uncomfortable or hurt. I know I'lll probably get a reply about leaving feedback on those listeners or reporting inappropriate behavior, and that is fine. But I've been a member here for a while and I've noticed that yes, there are some awesome, compassionate and wonderful listeners here at 7 cups, but lately, I've found listeners angrier, less patient, much more quick to perceive offense. This is not a positive trend and I hope IT also gets dealt with. Perhaps more careful screening/training of those who volunteer to BE listners would be helpful. Just a thought.

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Arcie April 23rd, 2016

Well, that's a bit scary to know. And that's not 100% true about everything being confidential unless WE give it out. There's lots of things going around in the rooms saying that there is a simple way to gain info without US physically giving it out. Good luck with catching the person though!

3 replies
KrinkTheMellowUnicorn April 23rd, 2016

@iAmE - this is more of the usual fear mongerong and social hacking using ordinary web hocus pocus like showing people their IP when they're on a site.

again, the real goal is usually to spook you and trick you into handing over personally identifying information.

2 replies
Anomalia April 23rd, 2016

@KrinkTheMellowUnicorn - When I see general internet rumors, I go to snopes.com to see whether they are true - perhaps we could benefit from a snopes-like post explaining some of the things that people tend to say to fearmonger, etc., and what the truth is behind each one (e.g., what people can and cannot figure out about you, etc.)?

1 reply
YellowDaffies April 26th, 2016

@Anomalia - I really like this idea. I would find such a list of information very useful for myself, and to point others to.

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SimonTheGr8 April 23rd, 2016

Thank you for addressing this @Laura. The suspect who is demanding money, and generally trolling in the rooms will be caught and face on-site sanctions. It is ashame, as I have stated before, that our community is a victim to this kind of behaviour but then again the vast majority of online communities will face the same difficulties and challenges. You did mention that the site is confidential, and this has, reading above comments, sparked a debate. I am not an expert on IP adresses and tracking, but the fact that I have been told about people being able to trace your location using this information does scare me sometimes and has done for quite a long time. I am 13 years old, I have mild autisim, and one of the things that does affect me is the whole 'What if' question. It hasn't happened to me yet, but what if someone were to use some extremley technical peice of computer software to track me or any other community member down.

I like to think I am a nice guy, I try so hard to get on with everyone I meet here on 7 Cups. It really upsets me when you get the odd person who may have something against you for no apparent reason. When this happens, I tend to speak in the rooms about how the critiscim is not affecting me in any way. I will then leave the room for a bit, go upstairs and look out my bedroom window and think to myself 'what have I done to deserve this' or 'why am I being targeted like this for no reason at all'. It does worry me that if someone makes up a rumor which they feel they could spread about me, or create a fake account pretending to be me (fraud), they can say whatever they like and all my friends turn against me. I know this would be seriously rare, but it does upset me. Thank you for reading guys, I have been very open and honest in this post <3

@Arxxxh @arxxh @AmandaThePancake @LiveTheLegacy @CharmingUnicorn67 @Strawbzzz @Glue @AzureJar7737 @CrimsonPlum47 @iH0pe @KayRoseSnowflake @QueenKyKy @IAME @EasyCucumber @AJ98 @AshlynHeart27 @Iara @ImL @Jake @KrinkTheMellowUnicorn @CanadaGranger6 @CyndiLauperLover @CallMeVespers @Thalia14 @JoyIntoDarkness @JustKeepSmiling26 @Meriam @BLWNTR @MamaLlama @Me @Linke @DisneyKStew @IamE @FiteMeDaddeh @IsaTheGuyv2 @NisaXIsa

1 reply
Arcie April 23rd, 2016

@SimonTheGr8 I feel the same way. Also, you're one of the nicest people I have ever met on here. If anyone ever tracks you down or whatever, we will have some problems<3

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PowerpuffCattylemon April 23rd, 2016

Guys this is true

CaringBrit April 23rd, 2016

will bullying in general be a n toleration thing alot of members are complaining about being bullied and that nothing is being done @Laura

1 reply

@Laura I agree with @CaringBrit I for example have been bullied for 5 days on this site and was asked to leave by my counselor and never come back. It is sad and every time there was a mod in the room and NOTHING was done. I was told to mute but that doesn't help because you know they continue to talk about you and then start bashing other people.... It's ridiculous and sad..........

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energeticCircle9867 April 23rd, 2016

@Laura

Some rooms can be very abusive and frequented by trolls and so I have found the people who would normally go to those support rooms going to other support rooms because the climate is better.

I seriously believe that long term members who are trusted by many other members in the room should be given moderator privledge to ban trolls and abusive individules at least to a 24 hr ban. This would improve some rooms by as much as 75% on the bad days. IRC (internet relay chat) has been using this method of room moderation for decades with great success.

I would actually prefer access to the chat via IRC, love IRC format.

1 reply
Peacefuleagle19 April 24th, 2016

@energeticCircle9867 the issue with this is if you get a very determined troll who is willing to wait until he gets this staus before he starts trolling, with them sort of powers he can cause a lot of trouble

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FutureTeacher301 April 23rd, 2016

This made me remember when my ex boyfriend started to stalk all my activity in this page... Even changing my username and profile photo, he still found me, and wrote bad things in my threads :( I didn't get another option that deleting my account and be anonymous in the Internet. Sad but true.

1 reply
navytringlerocks61919 April 24th, 2016

@FutureTeacher301 I am so sorry to hear that

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