Rules of Engagement
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(Updated December 3, 2015 by Jake; Updated August 28, 2022 by theriverissinging)
I NEED MY REFUND OF $150 RIGHT NOW! I SIGNED UP FOR THR FREE 3 DAY TRIAL AND CANCELLED THREE DAYS LATER ON TIME BUT WAS STILL CHARGED $150! I WANT MY MONEY NOW! I HAVE SENT IN ALL MY PROPER DOCUMENTATION AND REQUEST AND IT IS TAKING 7-CUPS WAY TOO LONG TO RESPOND AND GIVE MY MONEY BACK! THIS SERVICE WAS NOT HELPFUL AND THE THERAPIST TOOK WAY TOO LONG AND WOULD NOT TELL ME WHEN HER COMMON AVAILABITLTIES WERE! I DID NOT USE THE SERVICE AND HAVE BEEN TRYONG TO CONTACT YOU AND THERE IS NO TELEPHONE NUMBER TO REACH AND I AM FED UP.
@gentlePear6403 sounds like a scam!! Initially they ask for a LOT of Information, I'd watch your card activity as a precaution!
@gentlePear6403 If you still have had no luck, I would recommend going to your bank and telling them, that way they can keep an eye on suspicious activity and depending on the situation the bank can re-imburse you. (Or they can in the UK, I'm not sure where you are.) But yeah, get your bank involved in this.
@gentlePear6403 hello...moving forward I suggest you use Paypal. they have a buyer protection policy and will rule in favor of the buyer in case of a dispute.
*shrugs* 7cups is usually pretty quick to respond (depending on day / time) & i've never seen them not issue a refund over trial unhappiness so <3'
we're here to love & snuggle you for free forever & staff isn't here to steals yr monies fer services not rendered so xP <3
@gentlePear6403
You can email support@7cups.com to discuss your situation 
@Laura
(I'm asking this question my LISTENER account but am embarassed )
I know you're not allowed to talk about medications or say you're intoxicated
but are you allowed to acknowledge it if you use drugs recreationally?
I would not reccomend or condone use, I just want to know if I am allowed to say that I have used drugs recently and talk about experiances with said substances.
Anything I said would, of course, be aimed to help others and (again) would not encourage drug use.
Ie: Mushrooms having an effect on my depression
@intellectualCake6657
Interesting question. If you are supporting someone through substance abuse or usage, referring them to a medical professional would be helpful, as every person is different. In these situations, stick to your active listening skills and best practices. Empathy, Open ended quesitons, professionalism..etc. Sharing about an experience you have had in the past that relates to your member can be helpful, however, should be clearly explained and the topic should remain professional at all times.
@Laura
Cool I just wanted to make sure it's okay to say I have used drugs
@Laura I accept the rules and I take the oath.
As a member, I pledge to:
1. Remain professional, kind, and respectful.
2. Prevent hurtful rumors or gossip spreading.
3 Aim to grow and learn as a person.
4. Show respect and kindness to Group Moderators.
5. Refrain from sharing personal contact information.
6. maintain a confidential atmosphere.
7. Engage in healthy problem solving (I call this being involved in a continuous state of improvement).
8. Use proper conflict resolution skills with every person on this site.
9. Respect the boundaries of other community members.
10. Choose not to engage in sexting and flirting.
11. Never create second accounts on the site.
12. Not engage in hateful behaviors of any kind.
13. Not being suicidal, homicidal or abusing anyone.
and to hold these values:
We treat one another with honor and respect.
We provide high support and have high expectations.
We are building something that is greater than ourselves.
We recognize that life is messy, unpredictable, hard, and surprising.
We don't give up.
It is better to give than to receive.
@1Marg1 Liking your fierce dedication! :)
@1Marg1 Thank you so much for the list of things to pledge to. I hadn't found it yet on the site. (I'm a new member: only 2 days. :-D).
That said, on the matter of not setting up second accounts:
I'm trying to AVOID doing that, but have an issue with my phone where it's stuck on the page asking me to set up an account (when I already have one). I put in a Support Ticket, but am wondering if there's another quicker fix out there? Any advice for a newbie?
My workaround has been to access the site off my laptop, but I'd really like to be able to access it off my phone as well!
ANY help on this matter would be greatly appreciated.
@SpruceRaven Solved it.
I have noticed that only positive reviews are posted. I find this interrsting.
@1Marg1 It's nice to be reminded of the reasons why we are here!
@1Marg1 Love the post. Staying professional and providing support is so important
@Laura
I solemnly agree all rules and regulations of engagement of 7 Cups. I will adhere to give positive posts and authentic responses to those whom I listen to, to whom I engage with, and to not only all my new community members in 7 Cups, but for everyone I come in contact with daily. I promise to maintain respect for every individual I come in contact with as a member of 7 Cups. I promise to give insight, understanding, patience and thoughtfulness. I promise, where I can be a benefit to, I will be there. As in these promises, I take the oath to be a member adhereing to all rules, regulations and moral support that is required. I will help make humnity a better place to all the best of my ability.
signed://beautifulDreamer64// Date: 9/29/17
the therapy is a rip off on here
mod called [edited by bunnypants - please escalate issues with mods/listeners via a ticket or by emailing community@7cups.com] is a troll mod who mutes everybody report the person
gobblegobblegobble!
you've found a turkey for the 2017 turkey hunt! :O
my turkey ID is GEORGE#143
please capture me and bring me here to claim your points!
@Laura
I agree