September 28: Easy Account Switcher!! Yay!

AW YIZ. :D

Oh neat ^^

I'm so happy this is finally here! Poor @krinkthemellowunicorn has had me bugging him to do it for months... Thanks so so much!

@Lucy - yes, we've wanted to do it for so long but have always been shorthanded and buried with so many things to fix or do. Fortunately, we currently have support from a third developer, named Bilal, and he made this long-awaited change!

Thank you to whoever made this happen. It's just a small update but makes a huge difference. I find it much easier to vent and switch out from my listener account to member account now. So thank you! :)

@Malav - yes, that's the idea! I'm so glad it might help with that.

Aww, thank you so much for this update! It's really convenient to have this kind of feature

Good job :)

@Laura

Thank you so much for this. It is an easy way to switch accounts for real ☺so yaaaaay 😀

Good job everyone! :)

Yay, this is so exciting!!!!

@Laura YAYYYY so much easier thankyou 7cups for making everything so much easier as each day passes :)

@Laura

I love this update!

Wonderful update, and one I know many people have been hoping for!

Thrilled to hear that we have an additional developer on the team right now :)

@Anomalia - yes, me too! We are still getting him up to speed but we hope this will enable us to fix more bugs and deliver more suggested and requested features alongside all our ongoing construction projects.

Amazing! Thank you!

@Laura

Thanks for the update

This new switch button works wonder

Thank you for the update, that's cool!

thanks for making it easy

I must be the only person that hasn't got this on app or desktop ☹️ I've just clicked on desk top and mine just has log out 😕

@awesomeHeart38 - log out and back in, make sure both accounts use the same email address, and then make sure they both use the same password, and you should be good. let me know if otherwise?

@Laura, I love it!

I'm trying to switch accounts but not finding the option on the app, can anyone assist?

@sweetLove11- the option has always existed in the right-side "drawer" (slide-out menu).

(Both accounts need to share the same email address and password for it to work.)

@KrinkTheMellowUnicorn

i tried to find it and can't. Can you give me where to look? Thanks!

@EvelyneRose - does this help?

if you have trouble sliding out the right-side menu, you can also hit Settings on the left-side menu to jump there.

@KrinkTheMellowUnicorn

oh haha the problem is that it's not there, so explains why i can't see it. I can slide out the menu fine. Do i need to log out and back in for it to work? It works on desktop. Thanks!

@EvelyneRose - you might have to, but frankly it should have already been there on the app for you, since it works the same way on the browser now.

If logging out and back in on the app doesn't do the trick, please submit a bug report so we can troubleshoot your specific case?

Thank you for the update. This is very convenient for us :)

This new update is really great - I've been unconsciously dreaming about this! However, I can't find the button, it doesn't appear where it's supposed to be... Any ideas of why this is?

@brightLight35

1. try logging out and back in (to reset your cookies).

2. if that doesn't work, make sure both accounts use the same email address.

3. if that doesn't work, reset your password to make sure both accounts share the same credentials

4. if that doesn't work please submit a bug report, thanks!

@brightLight35

I just had this problem too, but all I did was make sure they both were the same email address and it worked!

@awesomeHeart38 and brightlight ... and @Krink and @Laura and all ....

I cannot find this in my drop down menu either. Maybe my account/s got skipped somehow? It sure sounds like it would be wonderful though. So, awesomeHeart, you are not alone. Whether that is good or bad I'm not sure, but we're in this together, eh? :) ~ BooksHugs

(and yes, I use the same email address for login on both (M) and (L) accounts)

@BooksHugsandTea6370 - Have you logged out and back in again? You need to do that once to update your cookies.

Both accounts also need the same password. The best way to make sure of this is to do a password reset with that email address. That will update both accounts to the same set of credentials to enable easy switching.

@KrinkTheMellowUnicorn @Laura

Thank you Krink :) Laura, (whine) (whine) Krink is being good at answering in confusing manner again (half sad face). I think I get what you're saying Krink, wait, no I don't. because if my 7cups two accounts had the same pswd then how do I know which one I'm logging in to... ? See? confused. :\ BooksHugs

@BooksHugsandTea6370

Hey Books,

I had the same problem as you saw, but I got it solved, the right thing to do (if not already done) is to set the same password for both of your accounts, the website will detect it and it will ask what account you want to log in, and then you can have access to the switch button!

Hope it'll help ;)

@brightLight35 - Thank you! Makes much more sense - merci :) ttyl and thank you too @KrinkTheMellowUnicorn and @Laura

brightLight, I'll try to remember to check back and let you know if this works. :D BooksHugs

@BooksHugsandTea6370 - glad you got it sorted and sorry my first explanation was too confusing!

@brightLight35 and @KrinkTheMellowUnicorn

Thank you! I was quite confused at the start there, but much thanks. I've got it figured out now. and yes, WONDERFUL addition for those who are (m) and (L). The first time I actually tried it ... I was like Whoa!!!! I kind of wanted to just switch between accounts for like 5 or 6 times (or okay, yes, like twelve!) (Lol) cuz it's soooo cool! So merci to whomever is the appropriate person/s. I like this, muy mucho! ~ BooksHugs