September 28: Easy Account Switcher!! Yay!
Great news everyone!
Many of us use both our member & listener accounts regularly. We have officially made it easy for you to quickly navigate between your acct types! This has been on the app for some time now and we are excited to add it to desktop!
All you need to do is log out & you will see this new upde appear on your settings drop down. You'll want to make sure that your listener & member accts are linked up to the same email address to utilize this feature.
It looks like this -
Yay!!!! Enjoy easy acct hopping!
Thank you for the update. This is very convenient for us :)
This new update is really great - I've been unconsciously dreaming about this! However, I can't find the button, it doesn't appear where it's supposed to be... Any ideas of why this is?
@brightLight35
1. try logging out and back in (to reset your cookies).
2. if that doesn't work, make sure both accounts use the same email address.
3. if that doesn't work, reset your password to make sure both accounts share the same credentials
4. if that doesn't work please submit a bug report, thanks!
@brightLight35
I just had this problem too, but all I did was make sure they both were the same email address and it worked!
@awesomeHeart38 and brightlight ... and @Krink and @Laura and all ....
I cannot find this in my drop down menu either. Maybe my account/s got skipped somehow? It sure sounds like it would be wonderful though. So, awesomeHeart, you are not alone. Whether that is good or bad I'm not sure, but we're in this together, eh? :) ~ BooksHugs
(and yes, I use the same email address for login on both (M) and (L) accounts)
@BooksHugsandTea6370 - Have you logged out and back in again? You need to do that once to update your cookies.
Both accounts also need the same password. The best way to make sure of this is to do a password reset with that email address. That will update both accounts to the same set of credentials to enable easy switching.
@KrinkTheMellowUnicorn @Laura
Thank you Krink :) Laura, (whine) (whine) Krink is being good at answering in confusing manner again (half sad face). I think I get what you're saying Krink, wait, no I don't. because if my 7cups two accounts had the same pswd then how do I know which one I'm logging in to... ? See? confused. :\ BooksHugs
@BooksHugsandTea6370
Hey Books,
I had the same problem as you saw, but I got it solved, the right thing to do (if not already done) is to set the same password for both of your accounts, the website will detect it and it will ask what account you want to log in, and then you can have access to the switch button!
Hope it'll help ;)
@brightLight35 - Thank you! Makes much more sense - merci :) ttyl and thank you too @KrinkTheMellowUnicorn and @Laura
brightLight, I'll try to remember to check back and let you know if this works. :D BooksHugs
@BooksHugsandTea6370 - glad you got it sorted and sorry my first explanation was too confusing!
@brightLight35 and @KrinkTheMellowUnicorn
Thank you! I was quite confused at the start there, but much thanks. I've got it figured out now. and yes, WONDERFUL addition for those who are (m) and (L). The first time I actually tried it ... I was like Whoa!!!! I kind of wanted to just switch between accounts for like 5 or 6 times (or okay, yes, like twelve!) (Lol) cuz it's soooo cool! So merci to whomever is the appropriate person/s. I like this, muy mucho! ~ BooksHugs
@BooksHugsandTea6370 - always great to make folks happy this way :D
@BooksHugsandTea6370 - if they have the same password, when you log in a pop up asks you if you are going to your listener acct or your member acct.
@KrinkTheMellowUnicorn Mine have the same e-mail and the same password, and it's not working. I don't have the option "switch accounts" in the dropdown menu. (I'm on desktop.)
@SpoodNation - you'll need help from customer support then
you guys rock for doing this!! thank you!
@Laura There is no switch account option on my profile
