Listener training has a new addition
Jill7Cups
August 21st, 2019
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We are excited to announce we've added another section to our Active Listener training that covers how to take your first chat. This is a tour of the product (general queue, tools available in the chat box, navigation tips, etc) to help our new listeners feel more comfortable.
Want to check it out? Did you know you can always re-take the initial listener training? It is the Active Listener training at the very top of all the available trainings.
This is not a large change, but one we think will be helpful to our brand new listeners. We will continue to work on enhancing our new listener experience and have a few projects in the works. Stay tuned!