Listener Certificate Levels just leveled up!

@Jill7cups can a listener add in a resume about this volunteer experience? Just curious ;)

@Brilliantsmile94 Of course! I believe the certificates can serve as proof for volunteering experience.

There are also related threads about adding 7cups to your CV/resume but I don't think they're up to date and it'd be great if there are new threads and information about it in case these aren't applicable anymore. Tagging the CMs @Jill7cups @Heather225 @Laura

How 7 Cups can be an asset to your professional career?

Adding listener on your resume/cv

Joining the internship program can also be another way of acknowledging your listening experience and can be used as an edge in working towards your career. Here are some related threads for internship:

FAQ internship

Apply to be an intern with us!

@Brilliantsmile94 yes absolutely! And the certificates can help with proving time spent as well.

@Jill7cups I don't have a certificate now, I have to unlock it

@Jill7cups Thank you so much for creating this announcement! It's nice that there are 10 levels of certifications now, it makes sense to have it that way for listeners to achieve the things step by step.

Titles: However, I'd have to say that I liked the old titles of the previous certification system and found them more professional: Verified Listener, Intermediate Listener, Experienced Listener, etc.

Active Listening Tests: I also think that the Active Listening Course/Test Badges should still be included as I find these courses really beneficial and I haven't seen any listener complaining about it. If anything, I've heard that it has helped them to apply active listening to every situation and hone their skills to become a better listener. If these courses are no longer deemed vital, it'd be better if they could be updated or modified, at least, but not completely disregarded or removed. Also, AL4 badge is Rocket Listener not Rocket. I hope that clear things up.

Badges: By the looks of it, only the listener room badges: Light Chat, Tiny Chat, Small Chat, Big Chat, Chit chat are required---but what about the group support room badges that are earned when being active in the member rooms and offering support in a group setting, such as: Sparkler, Ray of Hope, Shining Light, Florence Nightingale? I think it'd make more sense to have the group support room badges since there are listeners who aren't active in the listener rooms but are active in group support rooms. Group support rooms have also helped the member-listener relationship improve in group support setting.

Settings: I just checked my My Settings now and I don't think we can update our registered name in the settings. I was always told that we have to email community@7cups.com or contact an admin to have it changed. I hope it'll be available in My Settings soon if this will be pushed through. That'll be very convenient.

Nevertheless, these are just my two cents. I know that you've tailored the new certification system to acknowledge the volunteering experience of listeners here onsite. I'm only working towards achieving the last certification level by having Knight of Smilehood and Reconnection Hero III and completing peer trainings to earn Peer Pro and achieve Active Listening Level 5 as well. Yay!

Thank you for this update!

@Erato Hey! I was reading through your comments and definitely agree with many of them, but would note that I wouldn't want to see group support badges become required for certain levels as many users are great and experienced listeners, but uncomfortable in group support settings. What I could see being interesting is if there was an option where you needed X, Y, OR Z badges to represented different ways of engaging across the site (e.g., group support, forums, or only 1-1 listening)

@Anomalia Heya anomalia! I've actually thought of the different tracks as well as it could be a great way to present the listener experiences in different area of 7cups. I understand what you meant and I totally agree with you. My intention was to not only acknowledge the group support but express that listener room badges shouldn't be the only badges that are included and for sure, it's much more important to pay attention to how the support is received by the member in terms of group support (forums, feed, etc.) if that makes sense? c:

@Erato Absolutely!

@Erato @jill7cups Is Rocket a different badge?

Listening .... One Step At A Time

@MistyMagic Definitely! It's awarded to only selected few people which I don't know how they're chosen and it's for supporting the community with enthusiasm.

@Erato that's what I thought, I re-read and see you were correcting Jill now.

Listening .... One Step At A Time

@Jill7cups

I really think this makes things alot easier and simplifies the way certifications work which is awesome!!! Good idea to change this :)

hi!!!

@Jill7cups level 6-8 are unlocked for me . level 5 still needs peer pro then ill tech be levelm 8 once i get that badge so im currently level 4 :)

@CaringBrit awesome!!!!

@CaringBrit I'm level 4 too.

How do I unlock a badge?

@Brilliantsmile94 nice! When on the certificate page if you hover over the badge you don't have it will tell you what you need to do. If you are level 4 I'm assuming you need Peer Pro to get to 5, you get Peer Pro when you complete all 12 peer trainings. If you don't see the peer trainings on your training page that means you haven't set up your lived experience yet in your profile settings. You need at least one lived experience selected (lived experience means you've personally experienced the topic in your life. For example- I have a kid so I have lived experience as a parent).

@Jill7cups cheers for answering that :)

@Jill7cups 7