Skip to main content Skip to bottom nav
Community /

Site Updates Forum

Info
1,656 Friends
Filter by Topic
Archives Book Recommendations - Admin Picks Community Surveys Events & Discussions Feature Updates Glen's Nook - Community H's Hangout Hope's Corner Monthly Community Updates Noni Questions and Answers Site Updates - 2019 and Earlier Site updates and changes SoulfullyAButterfly's Content Garden
Community calendar
Group chat
Ask questions, get support and make friends
Find a group chat
My communities
Talk to an expert therapist
She does a great job! Patient and listening well.
Reviewed Jan 16, 2025
Talk to Lisa Now
New subscribers
Create a New Thread
Gif Photo Link
tommy profile picture
Changes to our 2025 forum spotlights!
by tommy
Last post
 Friday
...See more Since we launched our monthly forum spotlights, we have noticed an overall increase in engagement. Following our 2024 forum unwrapped [https://www.7cups.com/forum/siteupdates/EventsDiscussions_2666/ForumUnwrapped2024Statistics_344129/], we also realised how wonderful it was to share our statistics with you. This is why we wanted to tweak our forum spotlights going forward so that all community users feel valued and appreciated.  Please find below the new structure for our monthly spotlights and an explanation of what each part will consist of. Thread discussion and events spotlight Leaders and community users can continue to submit threads / discussions to showcase at the end of each month through this form [https://docs.google.com/forms/d/e/1FAIpQLSchnFah-pa_1ZKBOL5Co_b4g051ohN3H-lCiE8PSC8fNkeeLw/viewform]. These will continue to be part of our monthly forum spotlight as it allows us to showcase the efforts of individual communities and leaders. Engagement challenge Our engagement challenge has helped ensure everyone gets a reply to their post. Find out more information about this challenge here [https://www.7cups.com/forum/siteupdates/EventsDiscussions_2666/Introducingournewandimprovedforumengagementchallenge_335791/]. Going forward, we will be awarding the following prizes to the top three users who reply to the most needs reply posts (remember to submit your posts on this form [https://docs.google.com/forms/d/e/1FAIpQLSfqL5FIEL3itrR794x6m4FuJT2tf9FhQ59GgBPf4GyCTtei2g/viewform]): 🥇 300 cheers (listeners) or 300 growth points (members) 🥈 200 cheers (listeners) or 200 growth points (members) 🥉 100 cheers (listeners) or 100 growth points (members) Top posters Starting from our January 2025 spotlight, we will bring to you the top 3 posters for that month. This includes threads and posts made by those specific users. As a thank you, we'll reward the following:  🥇 300 cheers (listeners) or 300 growth points (members) 🥈 200 cheers (listeners) or 200 growth points (members) 🥉 100 cheers (listeners) or 100 growth points (members) Top upvoters Upvotes allow others to feel welcomed and can give a boost in confidence. As a result of this, the top 3 upvoters (the people who give the most upvotes to others) will receive the following: 🥇 300 cheers (listeners) or 300 growth points (members) 🥈 200 cheers (listeners) or 200 growth points (members) 🥉 100 cheers (listeners) or 100 growth points (members) Top communities We will also post our top three communities with the most threads/posts for that month. This can be a great incentive for you to support your favourite community and aim to get on the leaderboard. Forum leaders, please do not hesitate to reach out to tommy [http://7cups.com/@tommy] if you'd like to know your statistics. Forum Hero Awards Each month, we will announce two recipients for each of our forum awards. Our Forum Guru and Community Contributor badges were announced back in 2023 and we're bringing them back with a bang! Recipients will receive not only the badge but also 300 cheers as a way of appreciating them for their efforts and impact they've had on the community. * Forum Guru: This is awarded to our exceptional Forum Supporters, Community Mentors, and Community Mentor Leaders, who have undergone rigorous training and consistently demonstrate outstanding leadership in the 7Cups forum community. These dedicated individuals provide expert support and guidance, earning the respect and admiration of their fellow leaders and forum members. Their contributions help maintain the high standards and positive atmosphere of our forums. * Community Contributor: This badge is dedicated to compassionate individuals who, without any official titles, consistently extend a helping hand to fellow members within the 7Cups community. These unsung heroes are always ready to respond to posts, offer support, and provide valuable insights. Their selfless contributions foster a sense of unity and kindness, making our community a warmer and more welcoming place for all. Please submit your nominations (of others and not yourself) for January 2025 here [https://docs.google.com/forms/d/e/1FAIpQLScRXPAdYYJ0s2Du8rgduGf3S0zIqGAfpdZKreJs6Y7mpMjF2g/viewform] (previous nominations will continuously be taken into account for upcoming awardees unless they have already received the badge).  ------------------------- And that's a wrap! What do you think about these changes? Let us know below!  Do you to be notified each time a new forum spotlight gets posted? Click here [https://www.7cups.com/forum/7cupsleadership/ProjectsEvents_2399/ForumEventsAutomatedTaglist_316255/] to join our taglist.
Heather225 profile picture
The Transformation Wheel: FAQs
by Heather225
Last post
 Wednesday
...See more Happy 2025 everybody! Last month I introduced a brand new intervention called the Transformation Wheel. [https://www.7cups.com/forum/siteupdates/General_2444/IntroducingtheTransformationWheelInvitationtoJoin_342256/] If you’ve been following along, you know it’s a powerful tool I’ve been using to tackle personal challenges and break free from negative cycles and it’s been transformative. I was feeling an 8/10 on the distress scale and after 4 weeks of exploration and investment, the issue has dropped to a manageable 2/10.  But I am just one of a handful of accounts so far. To measure just how effective this tool is, I need more perspectives. I have requested testers to try it for themselves and give me feedback. Some of you have already signed up and are currently working through it! If you have a problem plaguing you that you want to get control over, read over the Transformation Wheel guide [https://docs.google.com/presentation/d/10ZNwCgmwk3Gpn0N7W715avZE2HxSyywn1hBvMuTaelA/edit#slide=id.g31c733bb7ac_1_15], download the image, sign up here [https://www.7cups.com/forum/siteupdates/General_2444/TestersNeededTrytheTransformationWheelandearnabadge_342554/], and start tackling! For those still unclear on some parts of the process, I’d like to answer some frequently asked questions. How do I fill out the Wheel image? There are image editors on your computer/phone you can edit directly onto. There’s also sites like Canva for text adding. Or you can go traditional and print it out or draw it yourself.  Why do I need all these categories? The categories, also known as subtopics or subissues exist to help you gain a deeper understanding of the main issue you're facing. By breaking down the issue into smaller, more manageable parts, you can better identify the root cause. The categories prompt you to consider different aspects of the main issue, such as how it affects your thoughts, emotions, behaviors, and physical health. This comprehensive analysis ensures you're not overlooking any important factors. The categories also allow you to track your progress over time. As you work on addressing each, you can rate the severity of the main issue and each category to see how your overall well-being improves. In essence, the subtopics serve as a roadmap for tackling your challenges systematically and thoroughly! What kinds of issues could I work on? We've noticed issues that deal with emotion, well-being, interpersonal relationships and life adjustments tend to blend well with this model. Some examples: Relationship problems: This could include issues with romantic partners, family members, friends, or colleagues. Stress and anxiety: The transformation wheel can help you identify the root causes of your stress and anxiety, and develop coping mechanisms. Low self-esteem: By working through the different aspects of this issue, you can start to develop a more positive self-image. Anger management: The transformation wheel can help you understand what triggers your anger and develop healthy ways to express it. Negative thoughts and behaviors: This exercise can help you identify negative patterns in your thinking and behavior, and develop strategies for changing them. Life transitions: Major life changes, such as a new job, a move, or the death of a loved one, can be challenging. The Transformation Wheel can help you cope with these changes in a healthy way. However, these are just some tested scenarios! Please experiment with yours, try on different issues and see what fits! Okay, I have my issues. What next? Now you’ll work on confronting them! You do this through what are called interventions aka methods/techniques used to address and improve mental well-being.  Talking to a listener, for example, is an intervention. Others, as outlined in the Transformation Wheel guide [https://docs.google.com/presentation/d/10ZNwCgmwk3Gpn0N7W715avZE2HxSyywn1hBvMuTaelA/edit#slide=id.g31c733bb7ac_1_0], include: * Journaling. The practice of regularly writing down your thoughts, feelings, experiences, and reflections. * Talk with Noni  * Somatic release * Prayer. You can pray for the negative feelings, thoughts and memories to lose their power and potency and to fade. You can pray as generally or as specifically as you want. * Exploring with a therapist How often do I do them? As often as you feel you need to. Some benefit from a daily activity, others a couple of times a week. It depends entirely on how much time you can dedicate and the severity of your issue. The only requirement is consistency. If you don’t put in the work, you won’t progress. Tip: Utilize many different interventions until you find the best ones for your situation. Ex. talk with listeners and keep a journal of your thoughts What if I miss a week? Life happens! If you miss a week, simply start a new week. To get back on the wheel quickly, I recommend the 2-minute rule: "If a task can be completed in two minutes or less, do it immediately." Identify 2-minute tasks: Look for small, quick tasks that can be done in two minutes or less e.g. prayer, mindfulness checkin, gratitude list I did the 4 weeks but am not satisfied with my ratings. Can I do it again? Yes! You can do it as many times as necessary! Are there any worksheets or templates I could use? Yes! We have a PDF worksheet for each week you can download here [https://drive.google.com/file/d/1POojXQyix4RYMJLbg9VWgiKgc10ddFvN/view?usp=sharing]. There's also a google document: open and make a copy of it here. [https://docs.google.com/document/d/1OxBpW7Bn1D3kNFP_Vx1_5fZlp9BkoPc5fNUMUtP85xM/edit?tab=t.0] - Whether you've tried yet ot not, do you have any questions? Levae them below or drop me a PM!
Heather225 profile picture
Testers Needed: Try the Transformation Wheel (and earn a badge)!
by Heather225
Last post
 Wednesday
...See more Last week I introduced a brand new intervention called the Transformation Wheel. [https://www.7cups.com/forum/siteupdates/General_2444/IntroducingtheTransformationWheelInvitationtoJoin_342256/] If you’ve been following along, you know it’s a powerful tool I’ve been using to tackle personal challenges and break free from negative cycles and it’s been transformative. I was feeling an 8/10 on the distress scale and after 4 weeks of exploration and investment, the issue has dropped to a manageable 2/10. But I am just one of a handful of accounts so far. To measure just how effective this tool is, I need more perspectives! With that, I’d like to invite you to take the wheel. As a tester, you’ll play a key role in helping strengthen this intervention by giving us feedback on how effective the process was for you and any ideas for improving it. And as a thank-you, you’ll be rewarded with the Wellness Warrior badge. Fill in this form to sign up HERE [https://docs.google.com/forms/d/e/1FAIpQLSc8R8vyQHTweyA20lEg3lCeIHuyhq1ZSLsb4nVczUtqL5-nlg/viewform], and I will reach out to check in with you and give you the feedback form. (At this point in early testing, both members and listeners are welcome to take part.) Thank you for helping us build a brand-new therapeutic tool to help people!
Ece7Cups profile picture
Missing badges are coming back!
by Ece7Cups
Last post
 August 2nd, 2024
...See more Hi all! Thanks to feedback from the community (aka YOU!) we've identified & resolved a bug where some users were missing lower-level badges despite completing the requirements for higher ones. Our fix should go into effect in the next 24hrs or so. The next time you chat, post in the forum etc, you may notice some badge alerts pop up if you had any missing. Enjoy! 🎉
Laura profile picture
December 29: Listener PMing Member Feature!
by Laura
Last post
 May 9th, 2024
...See more Hello Glorious Community, It is with great excitement, that we would like let you know the feature allowing Listeners PM members will launch tomorrow morning! You can learn more about the evolution of this feature here. [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/SiteUpdatesDecember2016_1090/December14ListenersPMingMembersFeature_55871/]However, here are the hot items to know: Listeners who reach the both of the below outlined badges will be able to PM Members: ----> Tick Tock: For reaching ten 1-on-1 chats with members ----> Loyal Friend: Listeners who earn 1 approved positive review Members you may receive a PM from a Listener for the following reason: 1) A friendly welcome to the community 2) A listener saw a post of yours in the forum and wants to support you 3) A listener interacted with you in group support and wants to support you 4) A listener saw one of your feed posts and wants to support you 5) If you are working on a community project with a listener & they PM you to collaborate There are likely other situations too! Members, you will have the ability to opt-out of this feature. If you do not want Listeners to PM you, you can turn this off on your settings page. We believe that this update will increase support giving in the community and encourage listeners to support and community build with members in a more dynamic way! I will be present in the community throughout the day tomorrow and available to answer your questions in this thread or in the chatrooms. We know this update may present us with more opportunties to learn and make the site better & I am excite to do that together! Additionally, a form will be provided tomorrow (after launch) providing a way for you to share bugs or give additional feedback on the update!
magicallyoriginated430 profile picture
Eid-al-Adha 1444/2023
by magicallyoriginated430
Last post
 July 1st, 2023
...See more Eid-al-Adha Mubarak to all those who are celebrating, Eid-al-Adha is a festival of Sacrifice, Trust, & Love for the almighty Allah.. May Allah accepts our sacrifice nd bless us with his peace nd mercy... Aameen 💫🙌
Laura profile picture
September 28: Easy Account Switcher!! Yay!
by Laura
Last post
 June 22nd, 2021
...See more Great news everyone! Many of us use both our member & listener accounts regularly. We have officially made it easy for you to quickly navigate between your acct types! This has been on the app for some time now and we are excited to add it to desktop! All you need to do is log out & you will see this new upde appear on your settings drop down. You'll want to make sure that your listener & member accts are linked up to the same email address to utilize this feature. It looks like this - Yay!!!! Enjoy easy acct hopping!
Laura profile picture
Site Update - New Version of the iOS & Android apps!!! wooohooo!
by Laura
Last post
 May 11th, 2020
...See more Hi All! yes yes yes the news is true! We have a new version of the 7 Cups app for you to download! What's new?! So glad you asked! A brand new... new hamburger menu for easy navigation to your FAVORITE features! When you click the hamburger.... you are brought to this menu page!
Jill7Cups profile picture
Motivation and Self Help SC is merging with Appreciation and Gratitude plus a rebrand!
by Jill7Cups
Last post
 May 11th, 2020
...See more That was a mouthful! The Motivation and Self Help SC will be merging into Appreciation and Gratitude in the coming weeks, just in time for Appreciation and Gratitude's year anniversary on Feb 13 (stay tuned for some fun surrounding that). In addition, Appreciation and Gratitude will be updating its name to be Positivity and Gratitude. Compassion Corner will remain as the 24/7 chat room, and the pop up discussion room will be Positivity Corner. We look forward to strengthening the community by joining these two great SCs into one. Positive thinking will let you do everything better than negative thinking will. -Zig Ziglar
Laura profile picture
April 4 -The 7 Cups Wiki is Live! All the information you need to know!
by Laura
Last post
 April 27th, 2020
...See more Hi All - I am thrilled to announce that the 7 Cups Wiki is LIVE! Please carefully review the information below to learn how it works!! Big thank you to @krinkthemellowunicorn & @ezrabc for their help building the wiki! They have created an incredible tool that I am so excited to share with you today! Please review the original post annoucing this update here. [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/SiteUpdates2017_1454/December29NewCommunityBuildingToolin2018Wiki_106930/] What is a wiki? A wiki is a collaboration tool. You can think of it as a shared resouce to host our communities collective knowledge & shared wisdom! Our community has been using the forums and google docs to house this information for nearly 5 years. The wiki is here to help bring more organization, structure and access to all of our shared resources! You can access the wiki here - The wiki is organized using the following structure - Category (parent topic) Sub-Category (Topics within parent topic) Articles (Specific articles related to the parent category & Subcategory) Here is an image to explain the structure - Each category and sub-category can house as many articles as needed. Everyone on 7 Cups will be able to view the wiki! yay! But to start we will limit the privileges of editing/ adding new pages to the following individuals - Badges who get access to below privileges - Forum Mentors, Forum Mentor Leaders, Forum Supporters, Ambassadors, 7 Cups Mentor badge, Forum Member Leader, Forum Teen Star, Chatroom Teen Star, Chatroom Mentor, Quality Mentor, Teen Quality Star, group mod leader, Teen Mentor, Community Mentor , intern mentor, group mods, mega member, forum member leader, peer support, community mentor leader, Wiki team badge (sign up for the wiki team here [https://docs.google.com/forms/d/e/1FAIpQLSc2asSqNmMuZhgxUXOLLJTIzY_7CbV0WbPAHHSp6TMdB6Mqzg/viewform]) Privileges - creating/editing public pages creating/editing public categories creating/editing listener pages creating/editing listener categories -------> If you are a volunteer helping with the wiki migration, please watch this video. It explains all of the wiki features, how to use them and where they live in wiki. VIDEO HERE [https://www.youtube.com/watch?v=-rgjrsLYqHA&feature=youtu.be] -----> If you are a volunteer helping with the wiki content migration, please let us know what content you will be migrating. And find others who want to help migrate the same content here! [https://docs.google.com/spreadsheets/d/17pKXEJpb2wMhdTGSbralFcPe1OKWZqGzisNJkLhoyjk/edit#gid=0] For everyone..... GIVE YOUR FEEDBACK ...... As you explore the wiki, please share your feedback here! [https://docs.google.com/forms/d/e/1FAIpQLSeC6ZfsGZPnCZtQL8nMVReWMAH5ynod24ImTZjz5c4BVTdjaw/viewform]We will be carefully reviewing your feedback and making changes as needed.
Jill7Cups profile picture
Listener training has a new addition
by Jill7Cups
Last post
 September 21st, 2019
...See more We are excited to announce we've added another section to our Active Listener training that covers how to take your first chat. This is a tour of the product (general queue, tools available in the chat box, navigation tips, etc) to help our new listeners feel more comfortable. Want to check it out? Did you know you can always re-take the initial listener training? It is the Active Listener training at the very top of all the available trainings. This is not a large change, but one we think will be helpful to our brand new listeners. We will continue to work on enhancing our new listener experience and have a few projects in the works. Stay tuned!
Laura profile picture
July 9 - New FAQ for you!
by Laura
Last post
 September 16th, 2019
...See more Hi All, Exciting news, we have been hard at work building out a new FAQ for you! The new FAQ has the following upgrades: - Interactive. user friendly design - Updated content - Ability to share feedback on the content - Crisis referral page for you to share with members/ listeners and the community (learn more about our crisis referral page here. ) [https://www.7cups.com/forum/KitchenTable_133/CommunityInformation_742/Crisispolicyandcrisispage_204036/1/] OLD FAQ - https://www.7cups.com/supportDesk.php NEW FAQ - https://7cups.zendesk.com/hc/en-us The new FAQ is not currently linked on the site but will be soon. Keep in mind this is a work in progress. Right now it includes information on community, crisis referral, and therapy. We will continue to add to this FAQ to make it more robust!
Jill7Cups profile picture
Listener Certificate Levels just leveled up!
by Jill7Cups
Last post
 August 21st, 2019
...See more Listening to someone to offer support is why 7 Cups exists, and we offer a unique volunteer experience that allows us to listen on our schedule. Without dedicated volunteer listeners we would not exist! As such, we want to make sure those who volunteer in this capacity get recognized and have a way to authenticate their time spent volunteering. Which leads us to: Listener Certifications got a makeover… again! Weve added 6 more tiers. Why? We wanted the first few to be easier to achieve, and we wanted to curate the required trainings, badges, listening hours, etc to really reflect a Listener who is dedicated to growth and learning (not to mention time spent listening). There are now 10 certification levels. Check out your current level here [https://www.7cups.com/listener/training.php] (click the certificate button to toggle over from the training page). For simplicity and professionalism they are named for their level, for example Level 1, Level 2, etc. These are not associated with the badges and levels of passing the active listener trainings. You must still fill those out if you would like to achieve those badges and credentials. Please note you must be on a Listener acount to access the page 👆 ⚡️The mix of cheers, training guides, badges, star ratings, and chat hours are how we guide a listener to continue growing. Learn more about cheers here [https://www.7cups.com/about/faqBadgesCheers.php%C2%A0], they are easy to get when you are working on becoming a great listener! Fun Fact: At the time of this posting, no one has reached level 10 yet (but a few are close!) We've opted to remove the four badges associated wtih passing the Active Listener trainings/tests: graduate, master, rocket, and scholar. Expect to see those poof soon. When you achieve a level the downloadable certificate button will turn blue. The first and last name you used to make your account is what will show up on the certificate. You can update your name in my settings anytime. What level are you?
Ece7Cups profile picture
No longer fixing bugs with the Feed
by Ece7Cups
Last post
 August 5th, 2019
...See more Hi everyone! Ece from the 7 Cups Product team here with a tough announcement to make. Here goes: As of this week, we will no longer be fixing bugs with the feed. This was a tough decision & not one we made lightly so I want to share with you the full reasoning that went into it: 1) The feed is hard for us to fix: The code that powers the feed is now some of the oldest on our site, which means the engineering effort it would take to fix the update bugs, hashtag bugs & other feed inconsistencies being reported is really high 2) It is hard for us to keep fixed: Because it's so old, the feed content actually lives on totally different servers than the rest of the site. Some of the bugs are due to this separate server set-up & it takes ongoing maintenance & additional time to keep them from regressing 3) It is expensive: That separate server set up is more expensive than all the rest of our servers. There have been months where server costs for the feed are as high as 1/3rd of our total server cost for the entire product! 4) Most people arent using it: Over the past 6 months, less than 2.5% of active users on the site have engaged with their feed (posting, following, hearting, etc). Even if we look at only engaged Members & Listeners, that number is still just 10%. We're a small team with limited resources & in considering all of this we came to the conclusion that we just can not afford the engineering time it would take to fix the feed when it does not benefit > 90% of our engaged Members & Listeners. Next steps: We know some of you really like & regularly use the feed and it's frustrating to be hit with the no updates bug or have hashtags not work. We want to take this opportunity to gather feedback from you directly as we think about how to proceed in the future. Comment below with your thoughts: - If you use the feed, what do you value about it? How would you complete the sentence "The feed lets me.....?" - If you don't use the feed, why not? What about this feature didnt work for you? Thanks so much for your understanding & your feedback!
Jill7Cups profile picture
July Town Hall 7/31/19 5pm Eastern
by Jill7Cups
Last post
 August 1st, 2019
...See more Adults meet in Laura's office Teens meet in Jill's nook What is a Town Hall? Community Management team shares news and info and responds to questions or concerns. This is a time to connect with 7 Cups staff and learn more about what is happening in Cupsland! We do this in chatrooms and all normal community guidelines apply. We hope you can make it! RSVP by commenting on this post! Feel free to post questions here too, we will try to answer what we can during the live room events.

Welcome to 7 Cups HQ.  This is where all news and updates will be posted by staff and ambassadors, subscribe to stay in the loop!

 

Community Leaders
Community Mentor Leader
ASilentObserver profile picture
@ASilentObserver
EvelyneRose profile picture
@EvelyneRose
Heather225 profile picture
@Heather225
Hope profile picture
@Hope
SoulfullyAButterfly profile picture
@SoulfullyAButterfly
Community Resources

Self Help Guides  https://www.7cups.com/supportGuides/selfHelpGuides.php

Feeling stressed? Visit our mindfulness resource center  https://www.7cups.com/forum/MindfulnessSupportCommunity_106/ResourceLibrary_1062/

How about joining a discussion about what you find most challenging? Schedule is here:    https://www.7cups.com/home/communityCalendar.php

Group Support Chatrooms  https://www.7cups.com/connect/groupChatrooms.php

Forums with info on many areas you may be looking for   https://www.7cups.com/forum/

Looking for an online therapist? 7cups offers this now, see here:   https://www.7cups.com/online-therapy/?ob=1