Tech Bug Reporting (and Being Ignored)
Dunno where else to post this.
Around the beginning or mid of August, I can no longer click on notifications saying I'm mentioned or on notifications saying there's a new post in a thread I subscribed. Instead, clicking on them would lead me to a page saying the connection isn't secure.
I reported this already using the usual form and did get a reply e-mail, where I was asked several more questions. Being asked how they could help and I told them I wasn't a tech expert so it's their responsibility to ensure users can click notifications safely again instead of being led to a "non-secure" page. Also told them I was super sure it was NOT my browser's prob bc my browser was not recently updating around the time the issue started to come up.
The issue persists until the moment I typed this, which means my reply email was ignored.
Deeply disappointed in 7Cups' tech team's irresponsibility.
@11820Read Being ignored when you report a bug seems to be a common experience, sadly. As far as I know it has always been this way at 7 Cups, and no one knows how to fix it.
Unfortunately, establishing a secure connection has several parts to it, and this makes it difficult to troubleshoot. On that "non-secure" page, is there a button you can press to see more information?
Possible fixes for this kind of thing can include clearing your browser's file cache (because an old file in there might be causing trouble), updating or reinstalling your browser (because it might contain an outdated security certificate), and updating your computer's operating system (because that might contain an outdated security certificate).
Charlie
@RarelyCharlie, just want to clarify - maybe it'll also help the team if they do try to investigate the problem through reading this as well.
1. Unfortunately, the only option is to "go back to previous page" or "proceed at your own risk".
2. My browser has always been set not to save anything, including log in history and browsing history; so to my best understanding, I have no file whatsoever here.
3. Both my browser and computer's operating system has always been updated regularly each time a new update is available.
@11820Read I'm sorry none of my ideas were useful 
I'm not sure what to suggest next.
Is the problem only notifications? I suppose you must be able to use other links on the site, because you can get to the forum and this thread.
And which browser are you using?
Charlie
