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October 2024 Forum Spotlight
by tommy
Last post
 1 day ago
...See more October 2024 Forum Spotlight It's that time of the month again where we join together to celebrate the opportunities available to us across the forum. There are two core purposes of our forum spotlight: one to spotlight forum discussions more widely and two to showcase the amazing work of those community users who go above and beyond to help ensure everyone gets a reply to their thread. Here is an overview of our forum discussions for this month: * I'm Just Me Because Month [https://www.7cups.com/forum/trauma/CheckinsandPrompts_1095/TraumaSupportCommunityCheckInforOctober2024ImJustMeBecauseMonth_338157/] * World Mental Health Day [https://www.7cups.com/forum/disabilities/ArticlesResourcesConditionSpecificInformation_458/WorldMentalHealthDay_338207/] * How can I manage changes and life transitions? [https://www.7cups.com/forum/relationships/CopingToolsResourcesforRelationships_1161/RelationshipSupportDiscussionWaystoManageChangesandLifeTransitionsTogether_338525/] * POTS World Day [https://www.7cups.com/forum/disabilities/ArticlesResourcesConditionSpecificInformation_458/POTSWorldDayPosturalOrthostaticTachycardiaSyndrome_339066/] * Inclusive Trick or Treating [https://www.7cups.com/forum/disabilities/CommunitySpace_227/InclusiveTrickorTreating_339078/] * Parenting Teenagers [https://www.7cups.com/forum/parenting/Parenting_2568/ParentingTeenagers_339581/] Looking to help us with forum engagement? Join our forum team by clicking here [https://www.7cups.com/forum/7cupsleadership/CommunitiesHelpWanted_2306/Soyouwanttobeaforumleader_334833/]. Here is our leaderboard for our monthly engagement challenge (with the number of needs reply posts answered): @Sunisshiningandsoareyou 204 @GentleHealingInitiative 101 @Phoenixthepoised 19 @Optimisticempath 17 You can find out more about this engagement initiative here [https://www.7cups.com/forum/siteupdates/EventsDiscussions_2666/Introducingournewandimprovedforumengagementchallenge_335791/] (including the link to participate). Are you wanting to get involved with this initiative for the month of November? Let us know about it by replying down below this forum spotlight! Please join me in congratulating our fantastic forum engagers down below! 🔗 Links * Do you want to join our taglist so you are notified of the next spotlight? Click here [https://www.7cups.com/forum/7cupsleadership/ProjectsEvents_2399/ForumEventsAutomatedTaglist_316255/]! * Do you have a thread which you've recently posted that you feel could be highlighted in our next monthly spotlight? Or perhaps you've noticed another thread which you think could be featured in our spotlight? Let us know about it here [https://forms.gle/wGWYW4izzS2Ukrrq6]!
3 Key Things!
by GlenM
Last post
 October 26th
...See more Please post here 3 key things you have done to help move 7 Cups forward. I will be doing this on a daily basis. Feel free to do it daily, weekly, or monthly. Right now we've got thousands of people doing a lot of work on the site, but we don't have a clear way of being able to support one another. The goal of this thread is to help all of us see all the good work that is going on. Please ask any questions or share thoughts!
Taking Care of Each Other - Preventing Burnout at 7 Cups
by Hope
Last post
 October 17th
...See more Hi everyone! This is a forum post linked to the path 'Preventing Burnout at 7 Cups' [https://www.7cups.com/path/playlist/preventing-burnout-at-7-cups/] What have you done today/recently to prevent burnout in a fellow community user? This can look like: • Encouraging self-care • Reminding someone of the importance of boundaries • Covering for someone so they can take a self-care break
The display change
by slowdecline48
Last post
 October 20th
...See more Why did y'all eliminate the branching conversation format in the forums? Logged in today only to find it's gone now & all the comments are in a simple sequence instead. I can't find my place in a convo anymore.
Feature Update: Noni bug fixes
by Jon7Cups
Last post
 June 13th
...See more Just a quick note that we've fixed the Noni reminders bug. I know this one was troubling many of you. You can now edit or remove your Noni reminders as you'd like. There was also a timestamp issue in your Noni chat that cropped up which has also been dealt with. 
Can we notify people when their post or thread gets deleted?
by walkalot
Last post
 June 9th
...See more I recently had a thread deleted that was between one to two years old. This was frustrating to me, because it had many comments, and people were still commenting on it from time to time. Perhaps the site could be updated so that posters would be notified when their thread or post is deleted (and it would have to include an explanation as to why).
Feature Update: A More Rewarding Streak!
by Heather225
Last post
 May 13th
...See more Howdy, all! You might have noticed that we’ve released new profile rollovers on the website. Facilitating supportive and safe interactions between all different types of users is why we exist. Our hope is that the new rollovers make it easier and fun to see who your fellow cupsers are - and learn a little something about them. As part of this, we’ve updated the streak mechanic to make it more rewarding. Previously it only recognized completing a path step as contributing to a streak. As 7 Cups has evolved over the years, so has the myriad of things you can do to feel better or grow. Streaks now reflect this and you can continue to build a streak even by simply visiting the platform (for which you’ll now earn some growth/cheers points). Whilst we’re here, we should also mention that upgraded user profile pages are coming soon too. We haven’t given these important pages much attention in recent years so we’re excited to give them an upgrade!
Two Simple Steps to Submit the Listener Review
by ASilentObserver
Last post
 May 4th
...See more Hello everyone! This post will explain how a member can leave feedback for a listener in the 1-1 chats.  As you all might know two things:  * We have updated the 1-1 Chat interface [https://www.7cups.com/forum/siteupdates/FeatureUpdates_2525/FeatureUpdateChat20rollout_307518/] a few months ago.  * Feedback is part of our community culture and we encourage feedback!  Here are two easy steps to submit the feedback.  Step - I) Click on the ellipsis (…) displayed at the top right corner of the chat box. Select, “End chat”!  Step -II) The Listener Review Modal will appear. Select the “*” for the ratings and write the review to submit it.  Here are the screenshots of how to do it in both - browser and app mode!   I) Browser II) App Sharing feedback is helpful and we all encourage you that whenever you have a chat with a listener. Please do share your experiences of the chat as feedback. Your feedback helps us to serve the community better.  Notes:  * Review or Feedback are two terms that you may find used interchangeably at times. So, if someone says “share the feedback” or “leave the review”. It means they requesting your feedback based on your experiences.  * If you have ongoing communication, then you can focus on the conversation to share and get support. We received feedback from the community, about how showing up a review pop-up in the middle of the conversation was distracting for members and also feedback submitted wasn't constructive. So now when members/listeners feel the conversation is done for the hour, either of them can end the chat to prompt the feedback pop-up for constructive feedback.  * Please note to leave the review, you need to have at least some conversation with the listener. 
Feature Update: Adding your forum posts to your profile
by Jon7Cups
Last post
 May 4th
...See more A common request we receive is to make it easier to find your own forum posts. So soon we will be adding your historical forum posts to your profile. This is already live for listener profiles on the website (e.g. click on my profile above to see my historical posts) and will be made live for member profiles in the coming days too. When listeners try to support a member, its helpful for them to know more context about the member. Likewise, when a member is receiving support from a listener, its helpful to know more about that listener. Thats why profile pages are some of the most popular parts of the site. Adding your historical posts to your profile makes it one step easier for all users to get better context and understanding. Right now if you're looking for a user's forum posts, you have to use forum search - a slower and more cumbersome way to find the context you need to help someone. I hope this update will make just a little bit easier to connect with someone else and provide/receive support.
Feature Request - 2 Factor Authentication and Account Security Improvements
by GnomedBinary
Last post
 May 4th
...See more So I just realised this when editing my account settings, And I'd like there to be an update to fix this, because I believe this is a glaring account security risk. There is currently no authentication process for changing your account password, and no 2 factor authentication. This means, all someone needs to do in order to steal your 7 Cups account - is know the email you're using. To change your password, you should be required to verify your current one - which leads me to the next problem: There needs to be an optional 2-factor authentication - this feature is standard for most social media accounts, and even though 7 Cups is not a social media - I'm surprised it doesn't have 2FA. This 2-Factor Authentication, when setup and enabled - should require you to verify your 2FA when logging into 7 Cups on a new device, and changing any security related account settings such as your password and deleting/de-activation. (for both Listener and Member accounts, if linked to the same email) I also want to point out that this 2-Factor authentication method should only be for "Authy" or other 3rd-party authenticator apps, while authentication via email should still be available - SMS based authentication should not, as it is vulnerable to social engineering and SIM hi-jacking which can compromise any account (not just 7 Cups) associated with the user's phone number.
Feature Update: Quote reply in chats
by Jon7Cups
Last post
 May 4th
...See more All, this is an update we're really excited about. In 1-1 chats and group chats, you can now do a quote reply! This is where you can select a specific message to reply to, and then your reply includes a short visual of the message you replied to. Thats probably not the simplest description... so instead, I encourage you to try it out for yourself.  This update is only on the website for now, but we will be bringing it to the mobile app soon.  Using quote reply makes it easier for supportive conversations to flow - as all participants can better understand when a message is referring or replying to something or someone specific. Its a feature widely used on many messaging platforms.  To give it a try, click the backwards arrow underneath a message. We hope you find this a helpful update. 
Request: Additions to "Issues you don't want to discuss" ?
by Wispywillow22
Last post
 April 6th
...See more HI there. Apologies if this is in the wrong place. Please can we have some updates to the "issues you don't want to discuss" list for listeners profiles? I don't want to discuss incest or anything sexual, but these aren't checkboxes I can tick. I think it would help a lot of people who have trauma related to these topics to be able to blanket refuse discussion of them! Thank you so much.
Feature Update: Chat 2.0 rollout
by Jon7Cups
Last post
 December 8th, 2023
...See more As you’ve probably noticed if you use the website, you now have access to the improved Chat 2.0 system via the “Try 7 Cups Chat 2.0” button on the chat page. We’ve been working hard for months to rebuild the chat system from the ground up to make it more reliable, stable and useful. We want to thank early testers who have been using it and sharing their feedback. We’ve been catching bugs and making some UI tweaks in response to all the feedback. This has really been a community endeavour. Now is a good time to outline the feature improvements in Chat 2.0. Change is never easy, so we appreciate that for long term users of 7 Cups some changes are difficult to adjust to. We hope you will give it a try and enjoy the benefits even if there are some aspects that are not your preference. Key updates * The chat inbox (left column for laptop/PC/tablet users) now orders groups by time of last message, shows a live indicator if a message was sent recently and tells you how many users are currently active in the room. The inbox is also now scrollable rather than needing to click show more. * The central chat/messages window is narrower, has redesigned message bubbles and moved action buttons into an ellipsis (3 dots) to make the screen calmer, less chaotic and easier to read. The message bubbles have been tweaked even further thanks to user feedback so that we can fit a good amount of messages on the screen. * Created a new right column (laptop/PC) that includes different guidelines for each group chat and will be used to display prompts and other items that help facilitate supportive conversations in the future. This is particularly aimed at newbies who report finding group chats a bit confusing. * Chats now each get their own URL so that you can refresh each chat page and so that you can directly link to a group chat. * And lots of updates under the hood to make chats stable and more robust. From next week, all website users will be switched over to the Chat 2.0 system. Everything we do is in service of you the community. As you know, products like 7 Cups are used by lots of different people with lots of different preferences. We hope that you will appreciate the effort and intent from the team to make your experience better. Please be mindful when sharing your comments and thoughts - everything shared is read and we are real people.
Feature Update: A new community page
by Jon7Cups
Last post
 November 30th, 2023
...See more The most important thing about 7 Cups is the community - all of you. This community of listeners, members and therapists helping each other is rather special. But we still receive feedback that it can be hard to navigate the community or to find your place in it. There are many aspects to this (better search please!) and we can't solve it all at once. An improvement that we've been working on is exploring how to elevate the most important aspects of the community and make it easier to dive into.  This has lead us to the development of a new community page for the website that will replace the forum homepage. This community page keeps all the forum elements that were there already (lists of communities, feeds of content, guidelines, search) and sprinkles in a few more things that have been requested.  For members, the additions are a carousel highlighting the browse listeners page (how many times have you recommended that page to a newbie that didn't know about it?), a new route into the chat queue (with info on wait times), a live updating list of facilitated group discussions and the recently developed community updates module.  For listeners, many of the same elements plus a carousel highlighting available mentors. Increased visibility of the mentor programme is something that has been widely discussed.  Change is never easy, and I'm sure this will be no different for some of you. If you'd like to take the new page for a test run before it goes live in the next few days, feel free to PM me. 
Feature Update: Statuses coming to a profile near you
by Jon7Cups
Last post
 November 4th, 2023
...See more Wanted to let you know about a feature update that will be released later today or tomorrow. This one was actually inspired by some feedback from @Fradiga so thank you!  Recently, quotes were added to profiles on the website (you can add a quote from your settings page and it is displayed underneath your profile picture). We are now evolving quotes into statuses (but you can still use it for a quote if you prefer) and that status/quote will also be displayed on your profile rollover (what you see when you hover on someone's profile picture).  This means that you can let other users know handy info like when you tend to be online, what types of support you are looking for/provide or (probably the best use) a one liner/quote that shares a bit more about who you are. For this to work, we will have to impose a character limit on statuses/quotes so some users will need to update and shorten theirs. If you still want to share longer quotes, you're free to do so in the bio section in your profile. The character limit is being finalised and I'll share that soon. 

Welcome to 7 Cups HQ.  This is where all news and updates will be posted by staff and ambassadors, subscribe to stay in the loop!

 

Community Leaders
Community Mentor Leader
@ASilentObserver
@EvelyneRose
@Heather225
@Hope
@SoulfullyAButterfly
Community Resources

Self Help Guides  https://www.7cups.com/supportGuides/selfHelpGuides.php

Feeling stressed? Visit our mindfulness resource center  https://www.7cups.com/forum/MindfulnessSupportCommunity_106/ResourceLibrary_1062/

How about joining a discussion about what you find most challenging? Schedule is here:    https://www.7cups.com/home/communityCalendar.php

Group Support Chatrooms  https://www.7cups.com/connect/groupChatrooms.php

Forums with info on many areas you may be looking for   https://www.7cups.com/forum/

Looking for an online therapist? 7cups offers this now, see here:   https://www.7cups.com/online-therapy/?ob=1