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Introducing our new and improved forum engagement challenge!
by tommy
Last post
2 days ago
2 days ago
...See more
Forum Engagement Challenge
We are devoted to providing a supportive and inclusive space for all to interact and explore. As part of this mission, we need to evolve and increase awareness to help ensure every user gets what they deserve: a reply to their post. When a user doesn't get responded to in an adequate timeframe, it can leave them feeling disengaged and disappointed. Our forum engagement challenge is a monthly initiative to help ensure every user gets a response as soon as possible.
What is the Forum Engagement challenge?
The Forum Engagement Challenge is a monthly campaign where we encourage all members, including Admins, Ambassadors, leaders, and everyone in between, to actively participate in forum discussions. The goal is simple: make 7 meaningful replies within the designated period. By responding promptly to posts, whether it's welcoming new members or contributing to ongoing discussions, we can create a sense of belonging and connection that enriches our community experience.
Why Participate?
1. Build Community: Engage with fellow community members to strengthen our community bonds.
2. Support: Show your support by responding to posts promptly and offering assistance where needed.
How do I participate?
1. Reply to this thread to confirm your participation. We should all aim to reply to at least 7 different needs reply posts within the month, but the more the merrier!
2. Find your way to the Needs Reply Queue [https://www.7cups.com/forum/7cupsleadership/ForumGuides_2597/HowcanIviewtheneedsreplyqueue_334779/].
3. Decide on a thread which you'd like to reply to. Consider picking one at the top of the list as these users have been waiting the longest.
4. Once you're ready, post a meaningful reply. Ensure you consider their original post and offer opportunities for further discussion.
5. Complete the form [https://forms.gle/ogwZXSg7rF72mcSW8] with a link to the thread you responded to.
What do I get for participating?
First of all, you get the satisfaction of supporting others. This is a reward which cannot be matched. As a thank you, we'll also award you 25 cheers for each needs reply post you respond to and will include you in our monthly leaderboard. Our monthly forum engagement leaderboard will be posted as part of our forum spotlight [https://www.7cups.com/forum/siteupdates/EventsDiscussions_2666/August2024ForumDiscussionSpotlight_335746/].
So, are you ready to get involved with this initiative during the month of September? If so, comment below to confirm your participation!
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CLICK HERE FOR THE FORM TO LOG YOUR NEEDS REPLY POSTS [https://docs.google.com/forms/d/e/1FAIpQLSfqL5FIEL3itrR794x6m4FuJT2tf9FhQ59GgBPf4GyCTtei2g/viewform]
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Taking Care of Each Other - Preventing Burnout at 7 Cups
by Hope
Last post
Sunday
Sunday
...See more
Hi everyone! This is a forum post linked to the path 'Preventing Burnout at 7 Cups' [https://www.7cups.com/path/playlist/preventing-burnout-at-7-cups/]
What have you done today/recently to prevent burnout in a fellow community user?
This can look like:
• Encouraging self-care
• Reminding someone of the importance of boundaries
• Covering for someone so they can take a self-care break
3 Key Things!
by GlenM
Last post
Saturday
Saturday
...See more
Please post here 3 key things you have done to help move 7 Cups forward. I will be doing this on a daily basis. Feel free to do it daily, weekly, or monthly. Right now we've got thousands of people doing a lot of work on the site, but we don't have a clear way of being able to support one another. The goal of this thread is to help all of us see all the good work that is going on. Please ask any questions or share thoughts!
Your Voice Matters: Quarterly Community Feedback Survey (Q4 2024)
by Heather225
Last post
October 23rd
October 23rd
...See more
Happy October, lovely people!
Whether you're seeking support, listening, learning, or simply looking for connection, you're part of the 7 Cups community. Whatever you're here for, your presence makes a difference.
As we continue to grow, we're committed to involving you in shaping the future of 7 Cups. Your feedback helps us identify areas for improvement, understand your needs better, and ensure this platform remains a welcoming and supportive space for everyone.
Please take a few minutes to complete this quarter's survey: here [https://docs.google.com/forms/d/e/1FAIpQLSd9B7DDBRuazVt6kv0GBogo4BVmW0gSsjqAmJ6S_o8rNLofAg/viewform]
7 Cups Quarterly Community Survey (January 2024)
by Heather225
Last post
February 12th
February 12th
...See more
Happy New Year! We're entering 7 Cups 11th year - isn't that incredible? I want to thank every one of you for the compassion you exhibit every day caring for one another and the patience you've given us as we continue to grow through the path of problems [https://www.7cups.com/about/values.php]and work together to bring you an even better 7 Cups.
Every quarter we run a community-wide survey to gather information on quality, morale, overall satisfaction, and identity improvement opportunities.
Please take a moment to provide your feedback, if you have any, and help us continue to enrich your 7 Cups experience (click me!) [https://docs.google.com/forms/d/e/1FAIpQLScu6lxIG4W92_tp8rzA1q3xf1vzlvUmj9-JerKbRuoufOBu_Q/viewform].
Quarterly Community Survey Overview (January 2024)
by Heather225
Last post
January 27th
January 27th
...See more
I want to thank everyone who took the time to share their thoughts and suggestions in our recent community survey. Your feedback is invaluable, and I've been taking the time to carefully review it all. I'm excited to share some key areas where we're thriving as well as growth opportunities.
Regarding the requests for technical improvements, we want to acknowledge that our resources have limitations. While we may not be able to fulfill every wish, your input is deeply appreciated and will guide our future development. We're committed to making this community the best it can be for everyone, and your voices are essential in that process.
Here's some things we're doing well!
- Most people who seek a space like this are likely willing to grow and listen to others, so it's simply the people who make it welcoming.
- Mods are great with welcoming new members
- The forums and the sessions in groups are very positive.
- I think we are doing well in teams like PAT and the KP Team. I feel that it’s so sweet that we can appreciate each other and it’s so important to spread this kind of kindness around all the time
- I like the threads and different options of interactions we have. I also love the guided thread reflections, and I like the different activities and challenges
- I quite like that there have been many refresher quizzes and whatnot across the community. I notice that there are improvements in the leadership teams and I am most grateful.
- Awesome autism community.
- I think that we're good at giving vital information and we've got many amazing listeners here. We also have forum posts that are very helpful to many who read them. We are good at being supportive to one another as well.
Improvement opportunities
- Consistent and faster replies in the Needs Reply section
- Making sure both members and listeners get welcomed in forums
- Autism training material for listeners
- Heightened awareness of the importance of self-care for those in roles
- Cultivating the habit of welcoming people when they enter rooms and including them in conversations to increase inclusivity
- More mod presence and available doorkeepers
- That every team creates their own refresher quizzes to run monthly or quarterly
- Better listener training and screening process (in the works)
- More transparency as to what leaders are working on in the background.
- Organize and highlight resources for members, similar to how listener resources are prevalent in forums.
- App enhancements (ongoing)
Our journey as a collective community is full of continuous growth, and with your participation, we can reach new heights of inclusivity, support, and positive impact.
With that said, if any of the initiatives mentioned above interest you, and you’d like to contribute to helping us move them along, please let me know. Thanks, all!
Help Us Improve 7Cups Communities - Fill Out Our Survey!
by CheeryMango
Last post
November 6th, 2023
November 6th, 2023
...See more
Hey 7Cups Community,
I hope you are doing well.! As the Community Coordinator, the team and I are always striving to make your community experience on 7Cups the best it can be, and to do that, we need your input. Your thoughts, opinions, and suggestions are incredibly valuable in shaping the future of our platform.
We've just launched the 7Cups Communities Survey, and we would love to hear from you. Whether you're a long-time member or a newcomer, your feedback will help us understand your needs better and improve our services.
Survey Link: [7Cups Communities Survey [https://docs.google.com/forms/d/e/1FAIpQLSe0mpy77rwcRX1BA22E8TD41DqQkFUYXV3V5caBzwmfu9xysQ/viewform]]
The survey covers various aspects of your experience, including your interactions in our community, the support you've received, and any ideas you have for enhancements. It's quick and easy to complete, and it should take only a few minutes of your time.
Your responses will remain confidential and anonymous, so please feel free to share your thoughts openly and honestly. We're here to listen, learn, and make 7Cups even more supportive and welcoming for everyone.
Thank you for being a part of 7Cups, and for your continued support. We genuinely appreciate your input.
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P.S. If you have any questions or encounter any issues with the survey, please don't hesitate to reach out to us. Your feedback is also welcome!
@tommy @theriverissinging @Sunisshiningandsoareyou @MistyMagic @bookworm274 @audienta
7 Cups Quarterly Community Survey (Q3-4 October 2023)
by Heather225
Last post
October 20th, 2023
October 20th, 2023
...See more
Hi, everyone!
Our community takes center stage in our endeavors, and serving our community is our utmost priority. You are the embodiment of this community, the very essence that makes 7 Cups what it is. Our aspiration is to craft decisions collectively, with your active participation, and continue to advance toward our mission (to empower every human to care for one another) alongside you.
Every quarter, we conduct a survey to amass insights on quality, morale, and overall satisfaction, and to pinpoint areas for improvement.
Feel free to complete any sections of the survey (found here) [https://docs.google.com/forms/d/e/1FAIpQLScuMuME2kqu6_8-Z8l8WP_3NL9Y1nyNUPg7lvEliavZRmno9g/viewform] that resonate with you, as all fields are optional. Your input gives us valuable visibility and helps a lot!
Quarterly Community Feedback Survey (Q2 -> Q3 July 2023)
by Heather225
Last post
July 19th, 2023
July 19th, 2023
...See more
Happy 10th birthday to us! We've reached an incredible milestone, and it's all thanks to your ongoing participation and encouragement. Whether you're here for learning or healing, we truly have the most beautiful and unique community to support everyone's journey. As we grow, we want to continue to do great things with you by involving you, as contributors and leaders, and keep driving the 7 Cups mission through collaboration. Every quarter we roll out a survey to assess quality, morale, and overall satisfaction, and identify improvement opportunities. We’d love to hear your thoughts [https://docs.google.com/forms/d/e/1FAIpQLSfrVwejm1kKHG9fQsQwYoyerYJZxCKHmREutrvgv0M4PKu_aA/viewform].
Thanks for your help!
NOTE: If you have suggestions for new features, please use our regular feedback form [https://docs.google.com/forms/d/e/1FAIpQLSeKdc41mqdmvjANHvb-pKr2ec-snE8u9v1YT6tmHmLtNe8owQ/viewform].
Subcommunity Content Feedback (2022)
by CheeryMango
Last post
July 18th, 2022
July 18th, 2022
...See more
Hello everyone!
I am writing this post to help gather feedback from the community on what kind of content you would like to see in our forums. Currently, the forums within the sub-community have various content like articles, resources for members and listeners alike, icebreakers, and games. Is there anything that you would like to see more of besides the ones I have mentioned? Or is there an area we can improve or expand on?
I'm looking forward to hearing your thoughts!
New Community Feedback Process
by Heather225
Last post
June 21st, 2022
June 21st, 2022
...See more
Dear all,
I am writing with an update on a new feedback process. Fristo and several others have been gently nudging us and letting us know that we need to have a tighter process, and here it is!
1. Submit any feedback here on this form. [https://docs.google.com/forms/d/e/1FAIpQLSeKdc41mqdmvjANHvb-pKr2ec-snE8u9v1YT6tmHmLtNe8owQ/viewform]
2. We will review the feedback and contact you via the email you provide to let you know that we have received your submission and ask any clarifying questions.
3. We will review this feedback as a community team and choose the items we can realistically accomplish.
There are a few things to keep in mind in terms of our rate of progress. First, we work hard and attempt to get as much done as we can, but we are not always able to accomplish as much as we’d like to accomplish. Second, sometimes urgent and unexpected items come up that we have to address. These can take us off track. Three, keeping 7 Cups operating requires a lot of energy. 99.8% of what we do is at no cost. Implementing new items or providing new training is over and above the operational costs and energy of keeping our community healthy and strong.
We look forward to hearing from you and seeing what we can do together to improve our beloved community!
When to use this vs. submitting a request under support and feedback:
Feedback form: for site suggestions and community feedback. This form is NOT used for reporting users, glitches, account restoration, or therapy queries. Please go through the appropriate channels to file reports [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/HsHangout_1970/FilingBehavioralReportFormsAlltheinformationyoumightneed_242537/] and submit account reviews [https://docs.google.com/forms/d/e/1FAIpQLScqva6u9GVllcKFBro2ZOg2tugEknrU8cMoi__JJClisFZzJw/viewform].
Bugs: Found in the 7 Cups Help Center [https://help.7cups.com/hc/en-us], use this support ticket submission form [https://help.7cups.com/hc/en-us/requests/new] and select Product Support (Bugs). If you do not receive a reply within 48-72 hours, email community@7cups.com
Note: We encourage you to use this form instead of the Provide Feedback selection on the Submit a Request page.
If you did not receive an email or you would like to follow up on your submission, please PM me.
Community Feedback: Playlist Paths
by Heather225
Last post
February 16th, 2021
February 16th, 2021
...See more
Are you a fan of our Growth Paths? What would you think of being able to create your own? You may have read about it in our January Update. The Growth Path Playlist [https://www.7cups.com/forum/SiteUpdates_100/GlensNookCommunity_547/CreateandShareYourOwnGrowthStepsandGrowthPaths7CupsGrowthPathPlaylists_228306/] is a new feature that will allow trusted members, listeners, and experts to create their own growth path steps and entire growth paths (it’ll also work on the listener side with progress path steps and progress paths).
Think about if you could completely personalize a growth path of your own: what would it be? What would be the topic you focus on? In what way would you want to help others with it?
In preparation for our launch, we'd like to ask you to fill out this quick survey [https://docs.google.com/forms/d/e/1FAIpQLScu0MhJRWoM5YF1g8fUvvy-S4mVFCkSsxxgA54V8lXG8g6dcQ/viewform] and let us know what categories/topics you would like to see. All thoughts welcome! This will be one of our biggest community-wide efforts yet and we look forward to what your collective intelligence, experience and creativity will surface in your own playlists to help one another in an all-new way!
Welcome to 7 Cups HQ. This is where all news and updates will be posted by staff and ambassadors, subscribe to stay in the loop!
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Self Help Guides https://www.7cups.com/supportGuides/selfHelpGuides.php
Feeling stressed? Visit our mindfulness resource center https://www.7cups.com/forum/MindfulnessSupportCommunity_106/ResourceLibrary_1062/
How about joining a discussion about what you find most challenging? Schedule is here: https://www.7cups.com/home/communityCalendar.php
Group Support Chatrooms https://www.7cups.com/connect/groupChatrooms.php
Forums with info on many areas you may be looking for https://www.7cups.com/forum/
Looking for an online therapist? 7cups offers this now, see here: https://www.7cups.com/online-therapy/?ob=1