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Thoughts on Safety and Reporting

CuriousKate May 21st, 2019

Hey Everyone! We're doing some research to collect ideas on improving safety and reporting in the community. Please fill out this 3-question form anonymously, or if you're bursting at the seams with more ideas, leave me your username and we can follow up! https://forms.gle/7CNhNpSZyhRDMkm36

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SoulfullyAButterfly May 21st, 2019

@CuriousKate thank you this is interesting!

2 replies
CuriousKate OP May 22nd, 2019

@SoulfullyAButterfly hey there, Soul! Thank you for participating! I wish I could think of a limerick for you in response... elp!

1 reply
SoulfullyAButterfly May 22nd, 2019

@CuriousKate i am so glad to see this despite notifications acting up terribly (a bug since this morning)

I enjoyed your limerick wish by penning something laugh


Curiousity is such a fountain,
But together we are mountains.
Waiting to be climbed,
Analysis is undergoing for the first time.
Thank you for working towards safety, the first and foremost important.

All the best!!

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krispykitty12 May 21st, 2019

Filled out! @curiouskate

1 reply
CuriousKate OP May 22nd, 2019

@krispykitty12 Thank you!

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If they start bullying then I would give them a warning in they do it the second time then it be automatic ban for a day and the third time ban perminately and they will explain why they can't come back on here

Love

Beautifulbutterflydaddysgirl

6 replies
steelnerve May 21st, 2019

@Beautifulbutterflydaddysgirl won' that result in these banned members to create new usernames ?

5 replies

@steelnerve thank you

Love

Beautifulbutterflydaddysgirl

LovelyRose77 May 21st, 2019

@steelnerve

Good point! Unfortunately, I had this happen recently. The person told me they had 6 member accounts and 1 listener account so they could check what their listener said in the listener chat room about them. I reported it, and the member just kept making more accounts as the old ones were shut down. It makes a listener feel not safe.

3 replies
steelnerve May 21st, 2019

@LovelyRose77 Don't worry though, keep calm about it and don't hesitate to take quick actions. I hope sonner or later it will be known by everyone that misdemeanors have consequences.

2 replies
LovelyRose77 May 22nd, 2019

@steelnerve

Thanks ;-)

I'm calm, but I feel that something should be done. I agree that a change in rules will hopefully change this behavior. It's not good that it took weeks and multiple emails before I even heard anything after reporting it. It doesn't worry me so much since I'm a mental health nurse and used to these types of situations. Others may not have the skills or self defense training that I have in this field of work. We should all feel as safe as possible.

LovelyRose77 May 22nd, 2019

@steelnerve

Sorry! I should've mentioned the member admitted to using his accounts to harrass and stalk some listeners, including me. That's why I felt so passionately about having some rules about this behavior.

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EvelyneRose May 21st, 2019

@CuriousKate

thanks kate!

1 reply
CuriousKate OP May 22nd, 2019

@EvelyneRose

Thank you, @evelyne! I'm looking forward to talking more with you!

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neverendingwaves May 21st, 2019

Filled out.

Hope listener safety is also given as much as importance in case of verbal harassment and false reportind

P.s selfish words but come on I am a listener too😂😂

JayB1and19 May 21st, 2019

I feel like some of the people we help needs options as of in advice we should let them decide first as in if they need some kind of advice but I understand our policy I'm just saying maybe in the near future. I'm battling with my classes and personal life but I always make time for people on here when I am able to. I wanna just say thank you for making this site .

Kanga May 21st, 2019

Can 7cups please try and address all the safety concerns and issues rather than playing it off like you guys care about safety with this form?

4 replies
EvelyneRose May 21st, 2019

@Kanga

i think this is part of how theyre addressing. Theyre gathering information on what problems there are and how to solve them. Is that correct @7CupsCommunity?

3 replies
7CupsCommunity May 21st, 2019

@EvelyneRose

Thank you for the tag!

Yes, we are collecting feedback on safety concerns and issues through this form in order to address them. Thank you for your feedback!

cc @Kanga

2 replies
CuriousKate OP May 22nd, 2019

@7CupsCommunity @EvelyneRose @Kanga

Yes, we do care. A lot. We need to surface the issues before we solve anything. It's really important to hear all of your voices as we all perceive different issues in different ways.

Everyone's responses have been really helpful. As you know, we value anonymity and privacy so this is a critical step in understanding your concerns.

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Erica May 21st, 2019

Thank you @CuriousKate for conducting this survey on such an important topic that is surfacing a lot lately! I hope you get some good answers and I hope people feel comfortable enough to do this laugh

1 reply
CuriousKate OP May 22nd, 2019

Well hello here @Erica! Thank you. Response has been fantastic and everyone appears to be comfortable sharing and being constructive, which makes analysis and action much more enjoyable! We're already making a lot of progress!

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We can talk about the issue and if people don't listen then we should just block them and move on to the next person and just think about the positive outcome

Love

@daddysprincessdaddysgirl

@daddysprincessdaddysgirl