How do you feel about 7 Cups?

Done. As an appreciation for what the community has "given/contributed" to me.

@OpsTops

Thank you for making this survey, please really do take into account the answers people give. Cups has its good parts but there is a lot of things that need to be fixed.

Tagging @emsworld

@OpsTops

Wanted to add on. Been seeing alot of weird posts/threads/chats in 7cups.

Thankful that some moderation is in place.

But... is it some sort of spamming or something?

It seems to be created from multiple accounts.

Definitely 7cups is big support when you r alone and directionless and find no one to talk or to beaside when we need someone . But it hard to find listener the way we want. Nowadays I notice most of listener try to show empathy. The question pattern r same. to be honest it like formal talk to me. I know I am listener too here. I am not so good in that. But When I see people talking in way same pattern I feel it robotic.

Few listener don't bother to tell that we cant help you as we r not experience in that topic v few tell that. Many feel just listening the whole story telling oh sad..hugs from my side... Do you have any help in family.. Just help the member. A big no I say. At least I don't expect advice but I expect a healthy discussion. Don t ask whole story if you can't help out. I know I am hard to tackle on chat as I have lot of emotion flow at that time but I feel listener have a way to exit. Good I got few listener here. I am pleased to have their help. I request 7cups admin let not ask listener to behave in particular manner because empathy comes within not by force. Instead ask them to through on topic .. Be more experience in topic .. Like member like listener have choice to end chat. Sorry if I had offend anybody . I have been here from 2 years I had great help . Thanks a time for that.

@OpsTops

I love 7 cups, it's a place for many teenagers and adults to talk to a friend who can help them with their emotional health and someone they can share their problems with, this is something that gives people an environment to work on their mental health and wellness and not feel alone, 7cups is a place I never feel alone at, it's true that we are unknown to each other but still feels like being with my closet friends, you guys are amazing , thank you for existing you are doing a noble, work very much needed in this world, I hope that we keep helping them all, are grow together much better than before, and I love you all and I love you my unknown friend who is reading this, you're awesome don't forget that.

Done. I hope the feedback helps!

And done. Thank you!

Be the change you wish to see in the world.

Done. I can't explain how much I appreciate this community. It feels like home.

When I first found this site, I felt like I was finally improving with the struggles I'm going through. Getting on with my path is something I'm actually interested in, and It's helping me at the same time. I don't see any issues with this site at all!

I like the site. I like what it intends to do. It can be a great resource.

But it doesn't accomplish what it sets out to do and it needs lot of work. There are continuing, ongoing problems with so many aspects of the site: Spam threads in the forum that literally drown out other threads from people seeking help.

Listeners who are not responsive (or worse, predatory). I filed a complaint regarding a user who I was arguing with here in the forums and switched over their listener account to "take the conversation into a more private setting" or something along those lines. I didn't feel unsafe in this particular instance but this would have been an opportunity to take advantage of a vulnerable person. I filed a complaint, never heard back and did see that same user posting in the forum a couple of weeks later.

Group chats that repeatedly get canceled or are really aren't moderated very well. I'm also very uncomfortable watching when people seeking help in group chats during a scheduled session to seek help from listeners instead of interfering with the group chat (I'm aware this is just another option but some people can see this as a rejection and a message not to ask for help).

There also seems to be a lot of needless drama: complaints about people being removed from certain positions or complaining about being insulted.

Again, I like the site, like what it provides but it also clearly needs a lot of work and I'm not sure the current leadership is up to the task.