The Community Guideline Series part 3

Hay everyone✨!

Welcome to our third post in the Guideline Series💙 

Today we will talk about how we can make sure that our members are safe.

If you haven’t checked out the Guidelines yet, you can do so here! 

And if you haven’t seen part 1 or part two, you can do so here & here!

Psst! In part two you can take a fun quiz to brush up on your knowledge😃! 

Here you can see the guidelines that are about how we can take part in ensuring that Cups remains a safe space for both listeners and members💙

We need to do our absolute best to make sure that we do our part in keeping Cups safe,
so please read this post (and all the others) carefully.

In part 4, we’ll definitely get another wonderful quiz to test our knowledge

One User, One Account Policy

We can’t be creating one account after another, to make sure that Cups is a safe place we are only allowed to have one member account and one listener account.
That goes for everyone, without any exceptions.
If you are found to have more than one member or listener account on the site, both or all the accounts will be immediately suspended.

Protect your log-in information to all accounts on 7 Cups and not allow anyone else to use it besides the person whose name is in our system.

We can’t share our accounts, no matter if it’s a member or a listener account.
This is for everyone’s safety, as chats can have sensitive information and you,
as the owner of the account, have to take responsibility for what is done on your account.
So, one account, one user!
If it comes to our attention that another person has accessed your account, we will need to immediately close your account for security reasons.
This includes log-in details for 7 Cups Admin accounts.

Maintain a confidential atmosphere.

Listeners: This means that you need to keep confidentiality between you and members & other listeners.
Keeping confidentiality is very important, even though we are anonymous here, we can’t share stories that aren’t our own. It can cause harm that no one should have to endure.
We can’t share chat details with anyone else, nor write about them anywhere.
This also goes for when you seek support in the Listener Support Room,
we can’t share this information, which includes the usernames of our members.
We don’t want listeners that aren’t in the room to be discussed, since that can cause triangulation, that’s a big no no. 

Be in a healthy state of mind.

If you are feeling suicidal, actively or having a suicidal ideation, homicidal, or abusing anyone or anything (animals are included in this).
We can’t support you. The reason for this is because 7Cups is an international support site, that means that we don’t have the resources that crisis hotlines have access to make sure that you are safe no matter how your situation is. Our listeners are not trained to take on crisis chats of any nature. 

Please review the community’s guidelines on Crisis here!

Guidelines on being sober

Listener Account: We are providing support to members who are sharing with us their most sensitive challenges.
So, we can’t be under the influence of drugs or alcohol to any degree, we must be completely sober at all times.
If you are suspected to be under the influence of drugs or alcohol to any degree we will suspend your account immediately for two weeks. In order to listen to another user, you must be sober.

Member Account: As members don’t have the same responsibilities as listeners do, they are allowed to be under the influence as long as they demonstrate they can participate in keeping the environment supportive and be respectful in their communication.

Here are some fun questions for you.

🔹How can you make sure that our community is safe?
🔹Have you done some self-care today?
🔹What is your favorite self-care activity?

Feel free to tag a friend, lets hear your amazing answers! 

Psst! See part 4 here! 

✨We wish you a wonderful rest of your day✨