Feature Update: Forum Threads
Hi, everyone. I know it’s been a difficult few days for the forum users. I have been in a couple of threads dropping updates. Our engineering team has been working on a way to fix database scaling issues. It's common in technology that fixing one problem can inadvertently create a new one, considering the interconnected nature of complex systems. I am eternally grateful for your patience and I can now say we’ve got good news!
Engineering has come up with a brand new version of the threads that should balance performance with usability. It should resolve loading issues, allow access to entire threads quickly, and have all the parent-child threads open by default (you can simply click to collapse the threads you don’t want to see below the user’s name). The changes have just gone live.
Explore the new design and lemme know if you encounter any technical trouble.
Thanks again for hanging in there with us and I hope this change creates a more enjoyable and supportive experience for the forum space.
@Heather225 Hey, I'm sorry I'm so late in responding to this. But I figured I need to take time to thank you for fixing things, even if I'm late, especially since I expressed quite a lot of frustration about the change and I don't want to be only complaining and not appreciating the fixes.
Thanks for coming up with this new version. I am incredibly happy to see things now being similar to how they used to be. It's also good to know that this format works with why it all had to be changed in the first place. I've taken time to explore it and it's nice.
But I do agree with what people have said on this thread about the minimising issue. I don't like it, and I too would like it to be removed completely. It's good to hear that it'll be worked on. I'm guessing something could have been changed about it, but it's not completely removed as yet.
And I agree with what's been said on this thread about the profile pictures too. For anyone who hasn't uploaded a profile pic, I think it's nice to have the first two letters of their username show up on the forums because with so many people having the same Cups logo profile pic, it looks confusing for me sometimes.
Either way, I'm happy to hear that 7 Cups will do its best to stay on top of communication and I really hope changes will henceforth be communicated beforehand. Thank you for understanding and listening to our concerns, I appreciate it. 💙
@exuberantBlackberry9105
Yes, we're working on things and I appreciate everyone's voice as well as patience. as we work through improvements. Thank you very much for your thoughtful response and extra feedback! I will pass on your kind words to our dev team. 💙
@Heather225 That's good to hear. Aww, thanks for your kind response. 💙
I do need to say though that sometimes the notification link doesn't always take me to the right post. Like when I clicked the "you were mentioned" notification here, it took me to page 1 of this thread when I was actually tagged here on page 2 so I had to look around and figure out where I was tagged. I hope this gets fixed soon hehe. 💙
@exuberantBlackberry9105
Yep that is happening to me too, sometimes I can't actually find the post!
@MistyMagic Yeah, finding the post gets really hard sometimes with this bug! Sometimes we manage to find it, sometimes we don't, I guess.
@Heather225 Sorry to say but I believe that some of my responses in long threads have disappeared.