User systematically circumventing ban
I don't know if this is the correct board to post in, but I'm trying to understand the process here.
There's this user in one of the group chat rooms that I've spotted having 5 different user accounts the past 2 days. I sent an email to community@7cups.com about it a couple of days ago, and kept them updated as they spotted the new accounts. He's also been abusive in the chat rooms. When he gets really triggered, he tells people awful things, and he picks fights with those he don't like.
All in all, he's just a really bad influence on the room with such a big amount of self-entitlement. He obviously doesn't care about neither 7 Cups rules or other people when they come in his way.
So my questions would be these:
- Do 7 Cups have any way of banning people by IP so they can't register new accounts?
- If the user is circumventing the IP block, can they start kicking the user immediately as he's recognized by a mod in the room?
- Is the whole situation and attitude of a user considered when blocking people? Because if that's the case, this guy should be a good contender. I've been on this particular room for a long time, and this is the worst abuser of the system I've seen so far. He acts innocent talking about animals, then suddenly he can say the worst things.
I just hope something can be done about it. I've messaged mods about it, but they don't do much about it, so it seems these things are treated kind of random?