How to pay for 7cups
Hi there, hope anyone knows this. I'm trying to subscribe for 7cups, bur it seems like I need a creditcard. Is this true?? I don't have one, just a bank acount. Does anyone know if I can use that to pay for my subscription?
You can probably use a debit card since I know you can sometimes do that in such cases. But idk if that applies here.
@Phthalo you have any idea how I could do that though, or who to contact about it?
@JayTheBird14 - If your bank provides you with a debit card or a "Visa check card" you can use that the same way you would use a credit card. Does that help?
@Krinkthemellowunicorn can you help out with this?
@AffyAvo - yes, thanks for tagging me in!
@JayTheBird14
It should accept your bank account information or a debit card, as not everyone has a credit card.
Are you trying to donate or are you hoping to start therapy?
@SilentSerenityy uh just trying to subscribe, since there is a discount now. But when I have to fill in the information, I have to fill in a 16 digit number. My debit card doesn't have that, it's an IBAN number. So it doesn't get accepted by the site.
@JayTheBird14
Do you realise you can access most parts of the site without having to make any payments or submit any details? Not sure if you thought this was a pay only site. It's not :)
@BestIcanbe yeah I noticed, just wanted to make use of the personalized growth paths :)
@JayTheBird14 - yes we don't take direct transfers from bank accounts, but does your bank offer you a debit card, visa check card, or ATM card to go with the account?
@KrinkTheMellowUnicorn Does the site work with Interac based cards?
@AffyAvo - I honestly don't know. I can try to find out.
@KrinkTheMellowUnicorn Interac had a monopoly on debit cards for the longest time here. Visa debit cards are relatively new here.
@AffyAvo - I see. This gets tricky. :(
We are at the mercy of our vendor, in this case Stripe, but I can find out if they handle Interact debit cards.
@KrinkTheMellowUnicorn Yes I do have a debit card, but the site won't let me use the number I have on that card, because it isn't a credit card number.
@JayTheBird14 - do you know how to submit a support request?
@KrinkTheMellowUnicorn Sorry, didn't even know you could do that so don't know how to either :$
@JayTheBird14 - no need to apologize! it's not obvious.
On the website, there's a menu under your picture at the right end of the header with an option called Support & Feedback (or use this direct link). At the bottom of the frequently asked questions list is a button that opens up a form. Submit your support request there saying you are trying to use a debit card but the form is rejecting its account number (and anything else that might be relevant).
My card is not getting accepted.
