Course 2: Becoming a 7 Cups Leader - (Discussion #2) Service Leadership at 7 Cups

What do you think of the idea of service leadership?

The idea of service leadership is great, it reminds me of back to the 50s and 60s in China, the leaders always say that they are the servants of people, and that's what 7 Cups leaders should do as well. Service leadership provides a much stronger base for this ecosystem.

Can you list one example of service leadership you have seen on 7 Cups?

There are always either peer supporters or chat supporters in the listener support room, and they always provide listeners with the fastest support.

How can you become a better "servant' to our community?

Contribute all of me, follow the oath.

@Irena0225 Great job on remembering the oath we all take! Fantastic work! <3

@Irena0225

That's a very good insight and I totally agree! Well said!

@Heather225

What do you think of the idea of service leadership?
I served as a birth doula for many years - which, in my experience, was very servant-leadership. I led the woman through pregnancy by serving her. Listening to her, and encouraging her.
Can you list one example of service leadership you have seen on 7 Cups?
KristinHelps! She's provided me with so much FANTASTIC information!
How can you become a better "servant' to our community?
I think just chatting more, honestly. Maybe chatting with a listener coach a few times to see my struggle points, and working through them. Also, find a role that I feel is a natural progression for me in my service to 7 cups.

@CompassionateDreamer8522

What kind of information did KristinHelps provide you with?

What do you think of the idea of service leadership?

It's great! People who act as a service leader deserve such a great title.

Can you list one example of service leadership you have seen on 7 Cups?

In the listener support room there is always chat support ready to take on my millions of questions.

How can you become a better "servant' to our community?

Learn, learn, learn! Ask questions! Grow as a person into your position!

@freshMint9376

I definitely agree with you on learning, learning and asking questions is an amazing way to become a better "servant." Sometimes it can feel like we shouldn't ask so many questions, but it is entirely the opposite, questions give you a chance to learn and to grow, 7 cups encourages and loves questions!

What do you think of the idea of service leadership?

I love the idea of service leadership! It is really interesting, and it shows that the volunteers don't do what they do for awards or higher stats, they do it because they want to serve the community. It is a really refreshing to see, and I feel this title fits 7 cups very well!

Can you list one example of service leadership you have seen on 7 Cups?

Well I feel that 7 cups of filled with so many different forms of service leadership. One great example are peer supporters, who are there to support their fellow listeners after hard/triggering chats, and who help make the community a more positive, better place!

How can you become a better "servant' to our community?

I can become a better "servant," to our community by taking more time for self-care, as I can't serve in the best way if I am feeling burnt out or tired. I could also continue to look for opportunities to grow and to learn!

@hopedreamlove

I love your response. It definitely fits Cups well! I agree with self-care: as we always say "You can't pour from an empty cup". What I say is- you're going to give as much as you have. If you have nothing, you have nothing to give. I hope you do some self-care when you need it!

@hopedreamlove

I like service leadership as well!

@hopedreamlove

hi hope

I agree with self-care. If you are burnt up you won’t be okay to help others. I hope you do some self-care when you need it!

@Heather225

What do you think of the idea of service leadership? Can you list one example of service leadership you have seen on 7 Cups?
I love the idea of service leadership and I feel that it needs to be implemented into more businesses and career fields. An example of service leadership is when listeners or members in a group chat contribute their knowledge about 7 Cups or the community when somoene has a concern or question. Another one is when people on 7 Cups contribute to a project since the community is all about providing service and leadership.

How can you become a better "servant' to our community?

I can become a better servant in our community by providing answers to FAQ or to members/listeners in group chats, I can also contribute by being active on forums and providing encouragement or praises.

@CognitiveACE

I totally agree that it would be great to see it implemented in all the working fields. Every bit counts- I hope there's even just one person in every business doing that, even if they're not a company leader.
Help out in any way you can! The forums are a great start for sure and FAQs. Best of luck! (I love the forums so I'm secretly happy you said you wanted to help in forums haha)

What do you think of the idea of service leadership?

I really like the idea of service leadership where the intention of the leader is to serve instead to lead. Many high performing companies practice the idea of service leadership. Some of the fundamental ideas in service leadership are to empower others, to invest time, energy and money to ensure the well-being and personal and professional growth of others. This means that subordinate won't and shouldn't remain a subordinate forever. In service leadership, appropriate opportunities to rise and grow are provided to people at the lower level of the pyramid. This is very powerful as knowing that that one would be given opportunities to rise and grow, people at the lower level of the pyramid would be motivated in giving their best to the work they do and to the organisation for which they work.

Can you list one example of service leadership you have seen on 7 Cups?

One example of service leadership is the Listener Mentors or Listener Coaches. These mentors or coaches help the listener become a better listener by having a conversation with them, by helping them to tackle specific issues which listeners face while listening to members, by answering their queries and by motivating and encouraging them.

How can you become a better "servant' to our community?

I am trying to become a better 'servant' to the 7 Cups community by having enrolled myself in the leadership development program and by regularly perusing the listener training guides and then applying the learnings while listening to members.

@shiningSound31

I love your explanation and your take on what service leadership means. We all need to learn and grow in every aspect of our life, so hearing that companies engage with that is really amazing.
Thank you for using all the resources we have and applying them! Knowledge isn't enough- action to implement that is good. :)

@rebecca947

Thank You, Rebecca, for appreciating me. This means a lot to me! Hugs

@shiningSound31

Your response is really amazing and totally makes sense! Good workk :)

@BookChunky

Thank you, Chunky for liking my response and for your warm and kind reply

I think service leadership is a great leadership structure because it helps those in leadership roles be more successful and encourages new leaders to step up into new roles. It doesnt require years of experience to be a leader, just passion and drive, and the work to be put into it. I also really like that service leadership recognizes all levels of contribution as important because without every role that we have now we wouldnt be able to reach and support as many people as we do.

I think the quality team leaders serve as a great example of service leaders. They are working on projects behind the scenes to help improve site quality for members and listeners alike even against the constant criticism thats likely always going to be there.

I think one way I can become a better servant to the community is by making sure I am taking care of myself because you cant serve from an empty cup.

@InvaderStitch

Hey, Stitch!!! Happy to see you here. I love how you said "without every role that we have now we wouldnt be able to reach and support as many people as we do." It is so true. And yes, being a dedicated leader just requires passion and drive and a willingness for change. I think that fits every one of us here.
Quality mentors and people improving quality do have a tough job with criticism. With so many changes and new problems arising, it can be hard to keep up and keep everyone happy!
I agree with self-care. I hope you do take some time out for yourself! Good on you. ❤️ Sending my love! xx

I totally agree with. Everything you said .@InvaderStitch

What do you think of the idea of service leadership?

Servant leadership is a calling and it is not an easy task. It s a constant effor that requires patience, perseverance and a heart that aims to be of service to others. It is often a challenge for leaders to be a constant advocate of this as they have responsibilities to meet but it is meaningful and important calling for them to fulfill nonetheless.

Can you list one example of service leadership you have seen on 7 Cups?

The camaraderie and warmth of a lot of leaders on 7Cups leaves me at awe every time. They are selfless and always there when you need a hand. And I commend every each on of them that puts their effort and goes out their way every time just to make this community a safer place everyday.

How can you become a better "servant' to our community?

Taking the examples of the mentors, moderators and leaders here - giving heart, taking accountability and responsibility for tasks and celebrating the diversity and cultivationg compassion amongst one another.

Really good answer. @Liru0417

@Liru0417

Wonderful answer :) it totally makes sense how our leaders play such an important role in our community!

I think a good model to share powers or responsibilities among The whole Community So no one would Feel left out. Also I think it's cool every one is seen as eqaul if you have slot of leaderships or not to work toward a commen goal.

2. I think in lsr when Different listeners take turns to answe questions. Is part of the cuture of 7 cups

3 I would keep growing , learning and put my best foot ward in the my leadership roles I take.

@Heather225

@Goldenbutterflyofhope

Hi there! Thank you for this awesome post :) I agree that service leadership is a good model to kind of share responsibilities in a way that everyone would feel inclusive and have a voice! And that everyone is of equal standing and the same opportunities to take on leadership roles is definitely also a plus! I really love how you mentioned that the lsr (listener support room) is a really big part of the 7 cups culture, where listeners take turns and support each other the best we can! Also, continuing growing, progressing, and learning are also awesome ways to become a servant to our community :)

@Heather225

What do you think of the idea of service leadership?

Service leadership or servant is a unique/better system for leadership that ensures the members of the community are put first and their needs are taken care of while the leaders work hard at managing them as well.

Can you list one example of service leadership you have seen on 7 Cups?

LISTENERS are individuals who play a major role as service leaders, they spend long hours chatting with members in distress and help them feel better. LISTENER SUPPORTERS and QUALITY MENTORS are really important roles as well these people ensure everyone is safe and gets the support they are needed inorder to provide te best possible care for the members and themselves.

How can you become a better "servant' to our community?

I can become a better servant for this community by spending more time listening to members and maybe taking up few important roles in the community so I can help everyone and take self-care breaks as needed too so I don't burn out.

@BookChunky

I love your accurate and detailed answer! Great to highlight that members of the community are put first and their needs are taken care of while the leaders work hard - it puts much emphasis on how responsibilities go with leadership roles and also how important our job is!

Service leadership to me is being a leader in my community and leading by example.

There are in fact many instances of this on 7 cups. One being all the volunteers doing their best every time to help someone or make someones day brighter.

Becoming a better servant to our community would mean trying my best to be online as much as possible, and being more active.

@lovelyNight9853

It is nice how you highlighter that the person should be leading by example! I agree that one can become better servant by being more active and trying our best. If you go by these rules I think you will be a great leader! :)

@MoonlightHelper1

Thank you means a lot!

@lovelyNight9853

I agree with leading by example! It always makes the leader more aware of their actions and the covert message they're sending potential leaders as well!

@pizzaiscool

Thank you!

@lovelyNight9853

Great synthesis. Good to remember at all times !

@lovelyNight9853

I totally agree to your statement "leading by example".

@lovelyNight9853

Very well said! You are doing great!

@Ginevra962

Thank you!

@lovelyNight9853

Leading by example.

@lovelyNight9853

Sounds great! Lovely response :)

@generousDiamond35

Thank you!