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Course 2: Becoming a 7 Cups Leader - (Discussion #1) Welcome to Course 2!

Heather225 August 6th, 2020

Please note: In order to successfully complete Course 2, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity (if any). Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Congrats! You made it the second course in the LDP! In this course, we focus on the specific interpersonal skills needed to be a strong leader on 7 Cups, including mastery of communication skills, time management, conflict resolution, stress management and empowering new leaders.

I know if you are here, you have read our values and culture guide. I would like to start off by further emphasizing one value that's required for a leader to be successful here, and that is balancing High Expectations & High Warmth.

Work environments with high expectations and minimal warmth tend to result in companies that are very driven, rule-oriented and risk-averse. The people do not tend to grow as much personally or professionally. On the other hand, workplaces that are high in warmth, but have minimal expectations, tend to struggle. Everyone is happy and feels loved, but not a lot of effective or focused work gets done.

7 Cups is high expectations AND high warmth. We expect a lot from you. You might feel like we think you are more capable than other people have suggested or maybe even more capable than how you see yourself. That is okay. Every person on the team has outperformed and done better than they expected. This is largely because warmth, patience, and trust help people make much more progress than they have in other environments. We have high expectations, but we will provide plenty of encouragement and guidance to help you get there.

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Question: What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

Activity: Please reply to 3 of your peers in this thread with encouraging or supportive words!

After fulfilling the requirements of this post, please check out the next post here! You must take part in the brainstorming/activities given in all of these posts to successfully complete the program.


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DreamTouch November 4th, 2020

@Heather225

enlightened What do you think happens if you, a 7 Cups leader, have an imbalance of these?
As a leader, having less expectations hinders a space to grow and utilize ones true potential. Less warmth as a leader makes it a less approachable place with less collaboration among the members which in turn reduces growth of the community. An imbalance on these as a leader reduces quality and efficiency of the community

enlightened How do you think having too low of expectations, or too little warmth, will impact :
1.) the community

As a community low expectations and low warmth does not provide a space for improvement and growth. It decreases the trust among the community and makes it a less reliable place
2.) Impact how you work with your fellow leaders?
Low expectations from the part of a leader would result in less contributions from the fellow leaders too as often the path become unclear.
Low warmth as a leader create lack of understanding and communication among the team.

1 reply
blitheEmbrace27 November 10th, 2020

@DreamTouch

Couldnt agree more with you. Well said!

Skyy0 November 20th, 2020

@DreamTouch

Growth potential and able to collaborate are such important aspects of a successful workplace. I never noticed that. Thank you for your post!

kdsyahirah November 25th, 2020

@DreamTouch those were great points. I couldn't agree more.

thisisirene March 28th, 2021

@DreamTouch yep, I agree with you

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soulsings November 4th, 2020

Question: What do you think happens if you, a 7 Cups leader, have an imbalance of these?

With only warmth but no expectation, I would probably just hang out in a group support chat and say nice things to others. If I have high expectations in discussions, but no warmth I probably would sound like a boss or a dictator trying to get others to meet my expectations.

How do you think having too low of expectations, or too little warmth, will impact 1.) the community,

The community might feel that nothing gets done here, no support is given, or people are very nice but they do not show up when they say they would.

and 2.) impact how you work with your fellow leaders?

Other leaders might feel I am too dictatorial with high expcectations only, or just a softy that can not be depended on with high warmth only.

Activity: Please reply to 3 of your peers in this thread with encouraging or supportive words!

1 reply
Gozzil November 10th, 2020

@soulsings

Thanks for your sharing your thoughts on this topic. You've made it clear how low expectations/ warmth can affect the community and our work as leaders.

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Skyglider November 6th, 2020

@Heather225

Question: What do you think happens if you, a 7 Cups leader, have an imbalance of these? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

1. Too little warmth will result in our members, who come to us for support and empathy and understanding, feeling like we're a cold and unfeeling group, and that they're wrong in how they feel. Low expectations will result in listeners not being proper supports for our vulnerable members who are opening up to us. We need listeners to take their role seriously because of that vulnerability.

2. One of the things I really appreciate about the listener community is how supportive and helpful other listeners are, even if they're not official support folks. They provide information when questions are asked, and warmth and empathy when other are struggling. Without that, it can be heavy being a listener and supporting some pretty serious topics. And without the high expectations, there would be few people to use as a mentor or as encouragement to learn and improve. I wouldn't want to interact with other listeners if I felt they were here for the wrong reasons, or weren't the quality that I see.

1 reply
Gozzil November 10th, 2020

@WonderfulRainbows2862

Thanks for sharing your thoughts on this topic, I enjoyed reading your answer =)

FrenchToast November 13th, 2020

@Skyglider I love your points! Thanks for sharing ~

TaranWanderer December 20th, 2020

@Skyglider absolutely agree about listeners needing to take the role seriously and be held to high expectations...it feels like a lot of the time new listeners come on here to be very casual, but if we all take it seriously, this can be a really important and helpful place!

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blitheEmbrace27 November 10th, 2020

What do you think happens if you, a 7 Cups leader, have an imbalance of these?

—> If there is an imbalance of warmth/expectations it will really negatively effect your full potential as being a leader. You will not only be letting yourself down, but others as well. In order to be a team player and a leader you need to find the balance of high expectations and high warmth, it is what will make you thrive and make the structure of a great team/community. Finding balance will keep everything leveled, positively structured and consistent as well as allowing yourself full potential as a leader.

How do you think having too low of expectations, or too little warmth, will impact:

1.) the community: You will effect not only yourself if you have little warmth and low expectations but everyone in the community that you are apart of as a leader. You will not be giving others the full support they deserved or perhaps will be lacking kindness and respect if you have too little warmth, which will cause you to not be approachable. As a leader you wanf everyone to feel heard and supported and you want them to feel like can count on you. If you have low expectations you may not meet goals or tasks that need to be completed, or you might not do things properly/how they are supposed to be done. The community cannot thrive and grow without high expectations.

2.) impact how you work with your fellow leaders: If you have too little warmth and low expectations I think it will cause great stress on the trust that fellow leaders have with you. They might realize they can’t depend on you as you may have let them down several times. It’s hard to be productive as a leader if you aren’t setting high expectations of yourself, you most likely will end up letting your fellow leaders down. This can result in you having weak/negative relationships with your fellow leaders, which is something you do not want.

1 reply
FrenchToast November 13th, 2020

@blitheEmbrace27 That's so true about having trust between you and fellow leaders. Thank you for sharing ~

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Gozzil November 10th, 2020

What do you think happens if you, a 7 Cups leader, have an imbalance of these? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

1. If the expectations are too low, it is likely that I will not be fulfilling my potential, and this in turn would mean I would not be making the best possible contributions to the community. If all listeners and leaders on the site were in this situation, 7 Cups would not be able to reach as many people and provide quality experiences for all its members. If the warmth was low, there would be a lack of trust and support among leaders, which would mean we would not feel able to take risks, which would adversely affect how much progress could be made in the community.

2. If expectations were too low, it is likely I would not be performing to the best of my abilities, which would impact other leaders as all our work is interconnected and it could affect their ability to deliver what is required in their roles. This would lead to a lack of trust between me and the leaders that it affects. If warmth was too low, I would not feel supported and would feel unable to take risks and make suggestions to other leaders, as I would be afraid of a negative reaction.

1 reply
lovelyParadise7651 November 14th, 2020

@Gozzil

great points :)

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FrenchToast November 13th, 2020

What do you think happens if you, a 7 Cups leader, have an imbalance of these? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

I believe that having low expectations is a weary resignation, not satisfaction. This doesn't mean that you don't want it to work out or you won't work hard toward your goal. It simply means you won't be focusing excessively on the outcome.

- the community: it can decrease the chances of growth. As a leader, you come in with so much potential already that anything that draws you back from performing is like taking a hit at growth. Similarly, having too little warmth can just make everyone around you not as encouraged and empowered.

- how I work with my fellow leaders: we promise quality work when we sign up as these leaders. It would be unfair to fellow peer leaders to have someone who isn't up to date with their work or creates scenarios to build bad relationships.

2 replies
lovelyParadise7651 November 14th, 2020

@anotherfrenchtoastmafiaa

Completely agree with these points, low expectations would decrease growth and volunteer satisfaction.yes

usefulSummer3139 November 16th, 2020

@anotherfrenchtoastmafiaa

Hey, Toast! I loved the way you've phrased this:

"I believe that having low expectations is a weary resignation, not satisfaction. This doesn't mean that you don't want it to work out or you won't work hard toward your goal. It simply means you won't be focusing excessively on the outcome."

I totally think someone could quote thischeeky

Thank you for your answers :)

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lovelyParadise7651 November 14th, 2020

@Heather225

What do you think happens if you, a 7 Cups leader, have an imbalance of these? How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

Low expectations would result in:

-7 cups volunteers not trying their best to help the community and not caring enough about others

-unreliable leaders

Too little warmth would result in:

-weakened social interactions within the community

-toxic workplace for leaders where people are not kind and considerate of others

1 reply
usefulSummer3139 November 16th, 2020

@lovelyParadise7651

Hey, Paradise! I loved how you've written everything in concise points. I agree with them!

Thank you for your answers :)

Containedchaos December 11th, 2020

@lovelyParadise7651

Yes, I agree with toxic work enviroment.

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Dinohorus November 14th, 2020

As a 7 Cups leader, having an imbalance between expectations and warmth could lead to me failing to foster an environment of healthy growth in this community. Specifically:

1. Having low expectations would lead to stagnation, causing the areas of the community that I touch to flounder and struggle to achieve goals in an efficient and motivated manner.

2. Having low warmth would lead to the creation of a space that people do not feel safe and encouraged in—which would lead to people not wanting to be a part of that space, which would lead to more struggles with regards to accomplishing goals in a motivated way.

It really is important to achieve the balance between those two values!

2 replies
usefulSummer3139 November 16th, 2020

@Dinohorus

Hey, Dino! I loved the way you have phrased the first point! Thank you for your answers :)

hopebeyondpain November 17th, 2020

@Dinohorus

hopebeyondpain November 17th, 2020

@Dinohorus

I agree, Dino, you raised a couple of really good points here! We can't have one without the other, the balance is key

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usefulSummer3139 November 16th, 2020

@Heather225

What do you think happens if you, a 7 Cups leader, have an imbalance of these?

I think it would lead to us making little to no progress personally and professionally.

Too low expectations (but high warmth):

Though you would be pleasant to interact with, you wouldn't be able to do all the work you're supposed to/ can do.

Even though you're being nice, you are impacted professionally, which isn't ideal.

Too low warmth (but high expectations):

Though you would do the work, you won't be respectful.

Even though work is achieved when you have high expectations and low warmth, it isn't an ideal scenario because it impacts you personally.

I think in both of the scenarios, the community would be negatively impacted because you either aren't being nice or are not doing the work you're supposed to do. Your work with the leaders would also be impacted when you aren't respectful and are not doing the work in the first place.

To have the best possible scenario, you would have to have high expectations AND high warmth (with the worst one being low expectations, low warmth).

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Pin on spark motivation

Two quotes that I thought fit this perfectly!

1 reply
hopebeyondpain November 17th, 2020

@usefulSummer3139

I really loved these two quotes, Summer! The first really reminds us that respect is something we earn, and the second is so encouraging. Thank you for sharing them with us heart

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wishfulMoment42 November 16th, 2020

@Heather225

@Heather225

As a 7cups Leader, owing to a sense of responsibility I feel certain things as an answer to the question stated.

Having low expectations reduces the sense of responsibility associated with individuals involved in the functioning of this community as a whole. It reduced accountability. Hence I feel things could really go wrong in either of extreme directions ie the community either turning very unresponsive and passive or turning absolutely chaotic with no control. There would be no sense of trust between the listeners and members.

Warmth and empathy itself are one of the driving factors of this platform and if they fall short, this platform loses its essence. Hence warmth needs to nourished here.

3 replies
hopebeyondpain November 17th, 2020

@wishfulMoment42

I agree, wishful. There are very little ways we could go right without high expectations, and things could easily fall apart without the them. Thank you for your thoughtful response!

hopebeyondpain November 17th, 2020

@wishfulMoment42

I agree, wishful. There are very little ways we could go right without high expectations, and things could easily fall apart without them. Thank you for your thoughtful response!

Azalea98 November 19th, 2020

@wishfulMoment42

I totally agree, great interpretation of the question! 🙂

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