Announcement!! New Criteria to join group support rooms going live!
*Attention 7Cuppers*
As you all probably read my earlier post on the criteria changes to join group support rooms! Today, we will be going live at 3 pm ET.
On Jan 09, 2020 (Thursday) at 3 pm ET, new criteria to join rooms will be launched.
I hope many of you able to join the Group Support Rooms. If some unable to, please read the criteria to join rooms here and take the actions to complete the tasks and earn the badges to unlock the rooms.
Also, I request the community to ensure a compassionate and respectful environment and participation. It is a trial phase and after two weeks, we will be following up to make necessary changes to keep our Group Support Rooms safe and moderated for all. So, make efforts to keep the rooms safer and respectful for everyone.
Thank you all for the good teamwork.
Edit-
2. Also, we launched the Text Description to explain what you need to unlock rooms. It is only supported in Web Browser right now and not applicable for 7 Cups App.
Here is how it works when you log in through browser - When you log in to your account and in case you unable to join Group Support, you will see something like this -
And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-
We introduced this feature for both member and listener accounts!
@amiablePeach6320 hey peach, please check the first page to learn about how you can enter in the rooms https://www.7cups.com/forum/GroupSupport_168/ObsDesk_2008/AnnouncementEasytoJoinGroupSupportRoomsNOW_215387/1/
If you have any question, you can let me know 
@Moky
First of all, my apologies for the delay and all the inconvenience. I value our community's thoughts and suggestions. I know it is frustrating and there are things which we need to improve. I know the navigation is difficult and gives a hard time to our many users especially the app users.
For your information, Glen and the entire team working on making improvements for better. But as you know it takes time to process and implement things. We really wish if we were able to make these changes instant.
I have your feedback and grateful to you for sharing that with me. I am still working on it to figure out how we could address that problem in a better way.
Well, I cannot promise that all changes will happen overnight but we heard you and working to ensure to provide a better experience.
Meanwhile, as I requested during chats and in my responses to different comments, we all need to do some teamwork here. Sharing and guiding the people with right and relevant information. Help them navigate the site.
And, as we make progress, we will keep our community posted. I appreciate your patience and cooperation.
Thank you for being supportive and kind to me. Sending hugs!!