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Announcement!! New Criteria to join group support rooms going live!

ASilentObserver January 9th, 2020

*Attention 7Cuppers*

As you all probably read my earlier post on the criteria changes to join group support rooms! Today, we will be going live at 3 pm ET.

On Jan 09, 2020 (Thursday) at 3 pm ET, new criteria to join rooms will be launched.

I hope many of you able to join the Group Support Rooms. If some unable to, please read the criteria to join rooms here and take the actions to complete the tasks and earn the badges to unlock the rooms.

Also, I request the community to ensure a compassionate and respectful environment and participation. It is a trial phase and after two weeks, we will be following up to make necessary changes to keep our Group Support Rooms safe and moderated for all. So, make efforts to keep the rooms safer and respectful for everyone.

Thank you all for the good teamwork.

Edit-

2. Also, we launched the Text Description to explain what you need to unlock rooms. It is only supported in Web Browser right now and not applicable for 7 Cups App.

Here is how it works when you log in through browser - When you log in to your account and in case you unable to join Group Support, you will see something like this -

68c11333c797cdf3fbf483fc740bfe40.png

And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-

ddbfcb92d484a558d3fc031531fa36b1.png

We introduced this feature for both member and listener accounts!

Read the first post here!

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28smiles4you January 10th, 2020

@ASilentObserver this is so confusing to someone who truly needs help and is maybe not so focused @ this point in there lives. Some in fact have become dependent upon a group or certain person in these chatrooms in order to succeed. I hope that 7cups can better explain how to unlock the support that some may find very crucial. I appreciate this site a great deal and hope to be able to use it whenever is necessary, but constant changes disrupt the genuine efforts involved on my path to wellness. I appreciate all the staffs time and engery put forth to help those in need.

sincerely 28smiles

3 replies
ASilentObserver OP January 10th, 2020

@28smiles4you We have introduced that feature with this change Smiles. When you are unable to join rooms, you will see something like this for your account- 68c11333c797cdf3fbf483fc740bfe40.png

And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-

ddbfcb92d484a558d3fc031531fa36b1.png

At present, the above feature only available in Web Browser mode. Due to technical constraints, it is not available for 7Cups App

2 replies
Lifer January 10th, 2020

@ASilentObserver

Good Morning. Where do I find these directions? Thanks for your help.

1 reply
ASilentObserver OP January 10th, 2020

@Lifer I hope you able to see it here - https://www.7cups.com/connect/groupChatrooms.php

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Lifer January 10th, 2020

I agree! I LOVE 7cups, it helped me survive a terrible time in my life and continues to support me. But when I need people to chat with, I need them right then and there. I can't plan when that's going to happen. And though I appreciate listeners, it's the chatrooms, even the limited chatrooms, that continue to help me. I've made new friends there as I continue to search and value old ones. I feel immediately connected when I'm in a chatroom. Please bring them back.

2 replies
ASilentObserver OP January 10th, 2020

@Lifer Are you on app or web browser to use 7Cups?

goldenSummer1863 January 16th, 2020

@Lifer

I agree. I'm not interested in talking to a listener, I have a therapist for that. I enjoy the group chats and they've really helped me out.

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Pinkie00 January 10th, 2020

@ASilentObserver I am not seeing this Option ? I can see the same rooms like I have been and that is it..

2 replies
ASilentObserver OP January 10th, 2020

@Tulipdancer What all rooms visible to you? Tulip. Can you please let me know?

As per your profile, you have all the badges to access rooms, so I think you can see it.

1 reply
Pinkie00 January 10th, 2020

@ASilentObserver Thank you , I now have them !!! :)

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lilmango January 10th, 2020

Sigh, how is member oath as a forum post reasonable use of anyone

3 replies
ASilentObserver OP January 10th, 2020

@lilmango I hear you, Mango and appreciate all the support lately in the rooms.

But, Member Oath is just like a reminder that we understand our community guidelines and comply with it while being supportive to our fellow community members.

You are supportive and I hope you understand how important it is for our group support rooms that whosoever joining us, treat us with the same respect and compassion the way we providing them.

I understand this can be an inconvenience to many of our community members and my apologies for it. But our intentions are to provide better and safe support to all and not cause disturbance.

2 replies
lilmango January 10th, 2020

@ASilentObserver

I understand the goal here. In fact, I prefer the rooms to be safe and respectful. I question however if a C&P on a forum post is helping to reach the desired goal. I would assume its mostly a waste of time for everyone involved in the process (posting and processing/maintaining the post, and badge management).

1 reply
ASilentObserver OP January 10th, 2020

@lilmango Well I hear you Mango. See it as setting expectations with our community members. I hear you it is not the best way. But, I believe we will figure out the better way together. heart

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January 10th, 2020

@ASilentObserver Thanks for the update

1 reply
ASilentObserver OP January 10th, 2020

@Magicallykermit58 Thankk you kermit

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Dudereino75 January 11th, 2020

Cant find the group chat. Was in a state of panic and not able to read and navigate properly. Needed to chat. This made it impossible.

1 reply
ASilentObserver OP January 11th, 2020

@Dudereino75 I messaged you Dude. Please check your message box

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SuperDiamond January 11th, 2020

I take member oath

1 reply
RarelyCharlie January 11th, 2020

@SuperDiamond See this message from Laura on October 15th last year: So Long 7 Cups....A Message from Laura

(Maybe if would be useful if someone could update Laura's profile?)

Charlie

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CrazyStairs January 11th, 2020

@ASilentObserver where do i find the oath at?

1 reply
ASilentObserver OP January 11th, 2020
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LexIris January 11th, 2020

@ASilentObserver

ah this is better! thanks for the update obs! :D

Lifer January 11th, 2020

Thanks for opening all of the rooms! I'm so happy! Thank you!!!