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Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
 6 hours ago
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
Join us for the Cupsgiving Celebration in the Group Support Chats
by ASilentObserver
Last post
 16 hours ago
...See more Hello everyone,  Here is a discussion schedule post for the Cupsgiving Event in the Group Support Chats: Nov 12, 2024 (Tuesday) - Compliment War in the Special Events Chat * Adult: 12.00 pm Eastern time * Teens: 12.30 pm Eastern time Nov 14, 2024 (Thursday) - What is motivation? discussion in the Positivity Corner Chat  * Adults:  12.00 pm Eastern time * Teens: 11.00 am Eastern time Nov 16, 2024 (Saturday)- Believing in Yourself discussion in the Positivity Corner Chat * Adults- 12.00 pm Eastern Time * Nov 18, 2024 (Monday), Families and Thanksgiving discussion in the Positivity Corner Chat * Adults - 11.00 am Eastern time * Teens- 12.30 pm Eastern time  Nov 19, 2024 (Tuesday), Believing in Yourself discussion in the Positivity Corner Chat  * Adults - 11.00 am Eastern time * Teens - 12.00 pm Eastern time Nov 20, 2024 (Wednesday), Thanksgiving Trivia in the Special Events Chat  * Adults: 11.00 am Eastern time * Teens: 12.00 pm Eastern time  Nov 21, 2024, (Thursday), Would you rather session in the Special Events Chat  * Adults: 11.00 am Eastern time * Teens: 12.00 pm Eastern time Nov 23, 2024 (Saturday), Gratitude share session in the Positivity Corner Chat * Adults - 11.00 am Eastern time * Teens: 12.00 pm Eastern time  Let's come together to give thanks and connect with our community. We look forward to seeing you there.
Changes to Group Chat Structure to Foster Community
by ASilentObserver
Last post
 October 29th
...See more Hi everyone, We have recently noticed a decline in support and participation in our group chats. While we appreciate everyone's contributions, we have found that the low activity level in different group chats has discouraged many members from engaging in conversations. Many enter the quieter chats and when they see it quiet, they tend to leave which is doing no good to offer them much-needed support.  To ensure that our group chats remain vibrant and inclusive support spaces for everyone, we are making a few adjustments: * Group Chats’ Pop-up Status: The following group chats will temporarily return to pop-up status. This means these group chats will be open during scheduled discussions or as per your request. To request these chats to open, these requirements need to be fulfilled:  * At least 3-5 participants are willing to participate in a specific group chat.  * Or, they can become room support or discussion leaders for specific group chats and host at least 2 weekly sessions.  * If you meet either of the requirements, you can inform a community moderator on shift to help you open a group chat for a specific period (let’s say 60 minutes). After completion of discussion, the room will be closed.    * Re-evaluation Period: We will monitor participation and reassess the situation every month.  * The group chats return to popup chats:  * Relationship Support * LGBTQ Support * Listener Community Room Also, we updated the rotation group chat schedule after assessing the participation & support levels. The new rotational schedule is as follows: * Monday & Tuesday: Loneliness Support * Wednesday: Anxiety Support * Thursday & Friday: Relationship Support * Saturday & Sunday: Trauma Support We hope this change will encourage more active support and engagement and make it easier for everyone to stay connected. Please let us know if you have any questions or concerns.  Thank you.   @heather225
Rotational room 18+
by Heartsandrosesandpaws
Last post
 May 28th
...See more  What are the rotational room s these days? is heathy living on Fridays and Saturday student support currnts what other rooms are rotational rooms these days
Is Anxiety room a 24/7 room now
by Heartsandrosesandpaws
Last post
 May 17th, 2023
...See more Is Anxiety room a 24/7 room now?
Talking about feelings
by lore11
Last post
 May 10th, 2023
...See more Hello everyone, I personally find it very hard to open up. I struggle a lot with being my true self around the others. Has anyone learned how to open up? How did they actually do it? Thanks :)
Pop up room questiom
by Filmlover12
Last post
 February 20th, 2023
...See more If the depression room becomes a 24/7 room then what would would take the Tuesday slot for the rotational rooms
Advertising Discussions
by vivelespatates
Last post
 January 24th, 2023
...See more Hey, wonderful discussion leaders! We all want more participants in our discussion, of course, we work so hard for offering a great and supportive time for members! We have different ways to advertise them for getting more participants: - Set a alert for announce your discussion/support session/event! I'm sure if you ask in the listener support room, someone would do it for you! - Announce our discussion in the other rooms ! it's an excellent way too! - Adding them on the calendar, feed and/or forum. - etc. How announce when there are already some discussions ongoing? - Being respectful of other ongoing discussions or events! - If there is already an event ongoing on a room, please, don't announce over them. - If you are 10 minutes in advance, there are strong changes that the event on this room end when your start. You can avoid announcing right now on this room, remember what room is it, and come back in 10 minutes and announce later when their event is over and you start, with a message like "Hey, If you like discussions, we will have the next one on.... ", You will probably get even more members interested by discussions of this way! - You also can ask the leader of current discussions to advertise your discussion when their own discussion is over. I'm sure they will be happy to do it for you! Thank you for giving a nice and supportive time for your members, increase participation and being a model. Enjoy your discussions! ❤️
Please Help, I Don't Know Where to Turn!!!
by blueAngel00
Last post
 December 16th, 2022
...See more This is rather complicated, so I apologize for that. I joined 7 Cups the end of November. I applied as a Listener a couple days ago and could subsequently log in as one. Now that option is no longer available. My application submission was very unorthodox (long story) and in between the submission fiasco and learning I could log in as a Listener, I requested a member name change. I had to request it through 7 Cups because apparently I tried to change it too close to my two week membership mark, and the system got confused or something and wouldn't let me, saying it was having technical difficulties. In any case, one of the names I requested was the same as what I put on the Listener application. It was granted, only 7 Cups added two zeros at the end of the name. There are so many more idiosyncracies in this scenario it's almost easier to believe I made it all up, but I didn't. What I need to know is who do I contact about all this? I don't mind reapplying, I just don't want 7 Cups to think I'm messing around with them or that I'm a lunatic or worse yet, kick me out of 7 Cups altogether. Can anyone please point me in the right direction of who and how I should contact about all this? I'll be forever in your debt, thanks. ❤️ And thank you for reading this far! 🌹 🐻 .
General support room
by
Last post
 November 11th, 2022
...See more Is the general support room a 24/7 room now? As a doorkeeper it would be helpful to know what kind of roo it is.
Doorkeeper role question
by
Last post
 October 18th, 2022
...See more do a door keeper have renew badge every 12 weeks or not?
Supportive Phrases and Questions for Member Chatrooms!
by
Last post
 August 22nd, 2022
...See more Check out these phrases and questions we compiled for use in member chatrooms! All members and listeners are encouraged to use them. These are some examples of supportive phrases and questions to be used in a member chatroom, but feel free to use more similar and kind messages using your creativity. We appreciate you! Phrases for All Member Chatrooms * Hey, I just came into the room and wanted to know if there is an empty seat for me. * Hi all, I was thinking if I could join you all? * I'd appreciate it if you let me know what we are talking about, I feel a bit lost:( * I am happy to be in the room with everyone, wondering what we are talking about. * Thanks for the kind welcome, ___ * Hi ___, good to meet you. * Welcome ___ * Hi ___, good to have you join us. * Good to have you with us, ___ * That's kind of you. * Thanks for sharing, ___. Good to know. * Nice to know, ___ * How good to know, ___ * Sounds nice. * Wish you good time with ____ * I appreciate it, ___ * I appreciate you, ___. You are so kind to me. * @___, I like that too. * I like your presence here, ___. Thanks for making the room feel safe. * I'd be happy if all join us in our talk. We are talking about: ____ * Hugs everyone<3 Phrases for Support Room 24/7 * Sorry to hear that, ___ * @___, if I were at your place, I would have felt it very hard too. * I understand where you are coming from. * That would upset me, too. * Something like that would really upset me. * I would feel that way too. * I can only imagine how this must make you feel. * That's not a fun situation to be in. * I am happy you are venting to us in this room. @___ Questions for Member Community Room * What plan does everyone have for the day? * What helps you feel good in your day? @everyone * What is one healthy food which is your favorite? @everyone * What's your favorite way to relax? @everyone * What did you last eat in meal? @everyone Questions for Support Room 24/7 * How is everyone feeling? * @___, can you take a deep breath with me? * Can I vent a bit, too? [if you are a member] * Hey x, I noticed you said you’re feeling ___. Can you tell us more about what helps when you’re feeling this way? * How have you been coping with it? * Would you like to tell us more about it? @___ General Guidelines * Identify strengths: Always have an eye for a good quality in others and don’t miss a chance to point out their good quality in words of appreciation. * If some are talking about a topic, look to construct an icebreaker out of it and ask it to all. For example, if some are talking about food, you can put an icebreaker like: What’s favorite food of everyone? * When someone appreciates you for your kind behavior, say: “Thank you. I just look to treat everyone the way I would have liked to be treated.”
Value of a Group Chatroom
by
Last post
 August 22nd, 2022
...See more A Group Chatroom at 7cups, I believe, has the motive of improving mental health, one way or the other. To serve that motive we have many chatroom discussions and events. We even have open-chat sessions where there is a host directing the talk to go in a specific direction. Those, I wholeheartedly believe, and could see, are having a good impact on participants' mental health. Those group chats have value. But I have had a question, and I have been struggling to answer it. So I am asking here. What is the value of a group chatroom where people are just chatting casually? There are many different talks happening at the same time in the chatroom. It is like a classroom with no teacher and each bench is having their own chatter. What's more, this kind of chatter goes on for 24 hours. There are moderators to ensure no site rules are broken, but that does not prevent the noisy chatter from happening. The impact of such maddening chatter could only be toxic, negative, and dark. Hope I was able to share my concern, and that you help me find an answer to my question.
Block and Group Chat
by MandyInnocentBunny
Last post
 August 15th, 2022
...See more I just wanted to know that how do we block someone here and like avoid bumping into group chats. Like if I enter a group chat and the person I blocked is there and so like I just want to know how it would work cause it will be awkward to talk in group chat
Discussion advertising
by AffyAvo
Last post
 August 12th, 2022
...See more There used to be guidelines about advertising a discussion in other group rooms, is this no longer the case? In a discussion there were 2 different advertisements that happened during, and what seemed especially off to me was one was for a listener sharing circle. If listeners are supposed to support members why encourage them when they are doing so to lleave to go for something for listeners only? @ASilentObserver

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE. 

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor Leader
@ASilentObserver
@Suryansh
Community Mentor / Teen Community Star
@Lou73