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Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

Heather225 August 27th, 2020

Please note: In order to successfully complete Course 2, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity (if any). Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Now that we've learned about how to receive feedback, let's talk about how to provide feedback!

Please watch this video.

- What is the four-part formula that you can use to say any difficult message well?

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

After fulfilling the requirements of this post, please check out the next post here! You must take part in the brainstorming/activities given in all of these posts to successfully complete the program.


This post is brought to you by the Leadership Development Program Team, find out more information about the program here.

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CheeryMango August 28th, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The four part formula: The micro-yes, Data point, Show impact, and End on a question

- Which one of these parts do you think you could improve on and do better for yourself?

It would definitely by the 'Show Impact' part of the formula

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It's important to cultivate a feedback cutlure here because there is no such thing as perfect. We all have areas that we fall short in and requires improvement. By having a feedback culture, it will help us to build trust amongst each other, grow as a team, and overall make 7cups a positive experience for all

1 reply
Daf8 August 29th, 2020

@CheeryMango

heart Cheers to Cheery! heart

blissart August 31st, 2020

@CheeryMango

agree, feedback helps to grow as a team and individually too

Sandson September 4th, 2020

@CheeryMango

Love your reply here, Mango! Would you like to tell me a bit about what causes it to be the "show impact" part that you feel you could improve upon?

1 reply
CheeryMango September 4th, 2020

@Aleks2 To answer the why portion of the question, there are times where I really don't pay much attention to the conversation going on or times I was only told half of the story. By me not paying attention or having the full story, it's difficult to say how it impacts me. A way I can improve this is by giving the person my full attention and asking them to fill in the gaps of their story, so that I can properly assess the situation and answer accordingly.

1 reply
Brinaa101 July 9th, 2021

@CheeryMango

I agree! I need to work on the same thing and thank you for elaborating on your response!

TheGoodHeartedBuddy September 20th, 2021

@CheeryMango

Definitely a struggle many people have - including me! Thanks for sharing! Your responses are brilliant!


yourfriend5 September 28th, 2021

@CheeryMango

if one is not paying attention or having the full story, then it is difficult to say how it impacts.

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Endure777 September 14th, 2020

@CheeryMango

Awesome answers! I too can improve on "showing impact" as it is difficult to analyze what is being impacted in the moment of giving somoene feedback.

shiningSound31 September 14th, 2020

@CheeryMango

Mango, I really liked your answers- especially answer to the last question. I agree with you completely.

1 reply
TheGoodHeartedBuddy September 20th, 2021

@shiningSound31

I agree!


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peacefulWarrior10 October 3rd, 2020

@CheeryMango

Agree with your last answer. Very well put. All the best!

SofiaT2000 October 31st, 2020

@CheeryMango These are some great answers! Would you like to point out why would you like to improve in show impact?

1 reply
CheeryMango October 31st, 2020

@SofiaT2000 Thank you Sofia for your reply but I'd rather not 😇

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Ines1229 December 9th, 2020

@CheeryMango

Totally agree, amazing responses <3

herealways27 April 6th, 2021

@CheeryMango

Agree! There's always room for improvement and feedback giving is a way to go!

yourfriend5 September 28th, 2021

@CheeryMango

I can understand your point. Perfection does not exist.

May 29th, 2022

@CheeryMango

I totally. Agrees with the points you brought up here.

PhoenixTears5972 June 21st, 2022

@CheeryMango

Thats a perfectly neat answer !

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softMusic9759 August 28th, 2020

- What is the four-part formula that you can use to say any difficult message well?

1. The micro yes questions

2. Be specific

3. Impact Statement

4. Show Impact

- Which one of these parts do you think you could improve on and do better for yourself?

I think that I will have to work on showing impact!

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Having a feedback culture ensures that everyone in the community will be able to grow and become better. Like other people have said, no one is perfect! We may not realize somethings and by giving/getting feedback we're allowing ourselves to be the best we can be by contributing work that others have checked. Since we are human, we may also look over things by accident and with feedback culture, we're able to identify it!

1 reply
Daf8 August 29th, 2020

@softMusic9759

heart Amazing response! I love this! heart

blissart August 31st, 2020

@softMusic9759

agree that feedback puts in place a sysytem which can help us on track and progressing

Endure777 September 14th, 2020

Keep up the great work @softMusic9759 !

shiningSound31 September 14th, 2020

@softMusic9759

Very thoughtful answer and I agree with your answer to the last question!

WelcomeToChat October 1st, 2020

@softMusic9759

Great answer Super-clear and well structured.

peacefulWarrior10 October 3rd, 2020

@softMusic9759

Happy to see how you look at feedback culture as an opportunity!

Brinaa101 July 9th, 2021

@softMusic9759

Brinaa101 July 9th, 2021

@softMusic9759

amazing response! keep up the good work

TheGoodHeartedBuddy September 20th, 2021

@softMusic9759

Your response is very detailed! Feedback is so important and you definitely did a great job reflecting on that!


yourfriend5 September 28th, 2021

@softMusic9759

Yes indeed, by getting feedback we're allowing ourselves to be the best we can and contribute to the work that others have seen

May 29th, 2022

@softMusic9759

Well, said and you said some really good points there.

PhoenixTears5972 June 21st, 2022

@softMusic9759

So beautifully explained !

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Daf8 August 29th, 2020

@Heather225

heart Hello! How are you doing? heart

heart The parts are Micro-yes, Data Point, Show Impact, and End On A Question. heart

heart I could improve on the showing impact part, because I have a hard time taking myself into consideration. heart

heart If we don t improve, we just stay where we are. That isn t good. We can always improve to do a better job and be better in general. Because of the feedback, we can progress. We can grow. And we need to grow. heart

1 reply
blissart August 31st, 2020

@Daf8

right, feedbck helps us to grow and progress, individually as well as a community

1 reply
Daf8 August 31st, 2020

@blissart

heart Exactly! Thank you heart

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shiningDay80 September 4th, 2020

@Daf8

Growth is important. Not just at 7 Cups. But also life in general. Great insight smiley

1 reply
Daf8 September 5th, 2020

heart @shiningDay80 heart

heart Thank you! I highly appreciate it. heart

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shiningSound31 September 14th, 2020

@Daf8

I really love the way you presented your answers. It's really attractive! I wish you the best in your journey ahead heart

3 replies
Daf8 September 14th, 2020

heart @shiningSound31 heart

heart Thank you! I would wish you luck, too, but you clearly don't need it heart

3 replies
shiningSound31 September 15th, 2020

@Daf8

Everyone needs the best of their luck, cheekywinkheartsmiley

3 replies
Daf8 September 16th, 2020

heart @shiningSound31 heart

heart You don't need luck. Luck needs you heart

2 replies
shiningSound31 September 17th, 2020

@Daf8

heartHugs and Love heart

1 reply
Daf8 September 18th, 2020

heart @shiningSound31 heart

heart *Hugs, love, and hugs* heart

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PhoenixTears5972 June 21st, 2022

@Daf8

Thats soo true

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PeaceLoveandPaws August 29th, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well? Micro yes, Data points, Show impact, and End with a question

- Which one of these parts do you think you could improve on and do better for yourself? Data points. I feel like I tend to use blur words to make the feedback feel softer or more gentle.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups? I think it's important because we are constantly evolving. Without feedback, you can get stuck or assume that 'no news is good news'. Feedback is important as we all can learn more and grow more in our roles.

1 reply
Daf8 August 31st, 2020

@PeaceLoveandPaws

heart So sincere! Amazing heart

shiningDay80 September 4th, 2020

@PeaceLoveandPaws

I get what you're saying about the blur words. I tend to use them to soften the blow as well because I do not want them to feel bad. However, it is important to be direct with others when needed. It can help give them the push they need!

shiningSound31 September 14th, 2020

@PeaceLoveandPaws

Keep up the good work heart

peacefulWarrior10 October 3rd, 2020

@PeaceLoveandPaws

No news is good news! Great way of expression! All the best!

SofiaT2000 October 31st, 2020

@PeaceLoveandPaws I totally agree! Just because we received some good feedback doesn't mean we should rest! Great answer!

ouiCherie January 3rd, 2021

@PeaceLoveandPaws

Hi Paw 😊

"Without feedback, we can get stuck to assume that no news is good news". Couldn't agree more with that statement. 💖

Cheers!

May 29th, 2022

Reallly well said. I like your point of view on this.

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azuladragon34 August 29th, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?: The micro yes, leave out blur words, impact statement and end on a question

- Which one of these parts do you think you could improve on and do better for yourself?: Impact statement

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?: Helps people to become better listeners and community members

3 replies
Daf8 August 31st, 2020

@azuladragon34

heart I agree! Nice one heart

Sandson September 4th, 2020

@azuladragon34

Would you like to elaborate on why you picked the "Impact statement"?

1 reply
azuladragon34 September 5th, 2020

@Aleks2

Because i am terrible at it

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blissart August 31st, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The micro-yes, Data point, Show impact, and End on a question

- Which one of these parts do you think you could improve on and do better for yourself?

the 'Show Impact'

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It's important to cultivate a feedback cutlure here because feedbacks help us to improve and meet high expectations. with so many interactions, roles one can have on 7cups, a regular feedback helps in being more productive

1 reply
Daf8 August 31st, 2020

@blissart

heart So true! Nice answer heart

Brinaa101 July 9th, 2021

@blissart

I agree! Regular feedback does help!

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bookworm274 August 31st, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well? The micro yes, data point, show impact, end on a question.

- Which one of these parts do you think you could improve on and do better for yourself? Probably the show impact part.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups? I think its important to cultivate a feedback culture on 7 Cups because this platform is for helping people and theres always room for improvement. If we cultivate a feedback culture then there would be more improvements made by leaders and listeners which means we can improve in helping and supporting people.

1 reply
QuietMagic September 6th, 2020

@bookworm274 I really like what you've said about feedback mattering because the resulting improvements trickle down to the people that this site is trying to help and support.

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Tyedyedbutterfly65 September 1st, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

1.The Micro 2 .Data Point 3.Show Impact 4.End on a Question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I need to work on all without a doubt .. I am not gonna say i am perfect on all these or even that great but I will say I found them all interesting to learn mrore from but I am gonna go woth 4. End on a Question.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

We all need feedback in real life and on this site because we need to know how we are doing and what ways we can improve and grow as a team and a whole community. We may be weak in some areas and need to know how we can improve and grow. We wanna do this in a contructive way by learning how to give the right kind of feedback and use the skills taught in the Video . As leaders we wanna make sure that we are not being hurfful to someone this pushes people away.. Do it in a constructive way and be kind about it and people will grow and stay around .heartFeedback can also be good feedback and make people feel even better and do even better !! heart

2 replies
shiningSound31 September 14th, 2020

@Tyedyedbutterfly65

Very great answers!

1 reply
Tyedyedbutterfly65 September 14th, 2020

@shiningSound31heart Thank you

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positivePumpkin22 September 2nd, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The four-part formula used to say any difficult message well is :

a. Micro-yes question : this question is a pacing tool - it helps the person know that the feedback is coming also it creats a moment of buy-in.

b. Data point : this is about being specific and cut out any words that aren't objective.

c. Impact statement : now impact statement is about naming exactly how the data point impacted you. It gives you a sense of purpose, meaning and logic.

d. End-on-question : wraping up the whole feedback with a question. This helps the conversation no longer become a monologue but rather a joint problem-solving situation.

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The one part that i can really work on is the micro-yes question, i could really use that kind of question to help me let the person know that I am about to give a feedback and I am no longer bluntly expressing my feedback. I could also use data points to be clear and specific and not beat around the bush and give unclear ideas.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

We are all learning from one another. Feedback is about growth and we want each one of us to grow. It helps us to recognise whats missing or what could be done better.

1 reply
ouiCherie January 3rd, 2021

@positivePumpkin22

Comprehensive answers yes Totally agreed and Love it! heart

Cheers! ^o^

herealways27 April 6th, 2021

Hey I love that you point out the relationship between giving feedback and growth!

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smolecho September 2nd, 2020

- What is the four-part formula that you can use to say any difficult message well?

The four part formula: The micro-yes, Data point, Show impact, and End on a question

- Which one of these parts do you think you could improve on and do better for yourself?

For me, I'd have to say the Show Impact part of it :P

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback is important because if you don't have feedback, you have no way to improve yourself. Asking and receiving feedback is incredibly beneficial to your growth as a person, listener, or otherwise

1 reply
Sandson September 4th, 2020

@smolecho

It's so true what you are saying about feedback. Without it there is no way to improve. What in your opinion could you do to improve on the "Show impact" part?

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