Human Touch vs. AI on 7 Cups Learning and Development
Here on 7 Cups, we value genuine connection. The human touch is what primarily sets us apart from other platforms. While AI tools are very helpful, it's important to remember the power of expressing ourselves authentically. Your tone and style are uniquely you, and that can be lost through overuse of AI for writing. AI, as a general rule, should be used as a supplement to your writing, not a complete replacement.
For example, we offer JIIT (just-in-time training) via Noni tips for chats. We all get stuck sometimes (even me!). People are dynamic, and situations vary. We believe AI can provide helpful nudges and inspiration.
I bring this up here in the 7 Cups Leadership community specifically to address concerns about AI use in learning, training, and testing.
Relying on AI to do all the work for you will hinder personal growth, reduce critical thinking skills, and can make information harder to absorb and retain. This is true for our Active Listening Tests, the Academy courses, and most of our leadership roles. Cutting corners might be tempting, but it's not beneficial for your long-term development.
I've heard some teams encounter instances in which they suspect excessive AI usage at the cost of quality. Team leaders, I advise setting the expectation that applicants use their own words as much as possible. You might even consider establishing this in your training materials.
There's no denying that AI is fast becoming a normalized part of our world, but like anything else, it should be used in moderation, as a tool and not a crutch.
Do you have tips for striking a balance with AI to get the most out of it?