Dealing with negative feedback!

Negative feedback is a very integral part to being an ambassador! You will get it often and it’s extremely important that as a leader you learn how to handle negative feedback. It doesn’t mean you are doing a bad job, it also doesn’t mean that you are a bad leader. Feedback can take a power of its own - but that’s only if you let it. Here are a few steps you can do that:

• Manage your emotional reaction. Feel that emotion thoroughly first. It’s okay to feel angry, and to feel sad, or to feel frustrated. Don’t fight it. Taking control of your emotions will help you switch to response from reaction.
• Own the content of the feedback. Have you heard this before? It will allow you to reveal blind spots and identify patterns if any!
• Solicit input from others. We rise by lifting others! Ask for help, ask for collaboration, and ask for opinion! You never know what solution one talk can bring. Discussing what’s going wrong is always a good idea. At 7 Cups, we are always there for each other and this is a big part of the ambassador life!