conversation not going anywhere
if the conversation isn't going anywhere, what can I say in order to move it along? It's just the same thing over and over.
@musicalPuppy638
Are you refering to chats?
@KarrotCake no just trying to figure out if Im supposed to just say the same thing over and over or do I need to pin point something or just keep mirroring which seems pointless
@musicalPuppy638
I will send you some guides on this thread when I get home 💜
@KarrotCake that would be very helpful
@musicalPuppy638
here are a few I could pull up on my phone about asking open ended questions This can be a way to help guide the chat to get the members more engaged
Empathy and open-ended questions
Open ended questions
Asking open-ended questions
maybe a guide on validation could help too bit.ly/2Lj1mTV
@musicalPuppy638
If you want someone to open up about themselves, try talking about yourself 1st. Telling a childhood story or a work anecdote can spark something on the other persons end. Anything emotional works best. Pull at the heart strings.
Questions obviously can spark conversation. Asking someone for advice also works.
@gentleMelon1789 thanks very much. Are you ever worried about saying anything that might cause them to trigger?
@musicalPuppy638
thats where discernment and body language comes in. Paying attention to someones response. You can usually tell if someone is uncomfortable and change the subject
if your goal is dialogue and learning about a person, that includes learning their triggers. Don't avoid talking about things important to you or life events just because you're worried how they might react. That's censoring yourself for no real reason.
Are You Referring To Chat's? How do you handle it when you are in a chat and the client does not want to Talk?
@supportiveTime74 I usually just want to know if they are still there or if I said something that caused them to not want to chat anymore
@supportiveTime74
Yes!
@supportiveTime74
Yes!
@musicalPuppy638 ​​​​​​What can you say in order to move a conversation along? I suppose it depends on where you want to move it to.
If you know where you would like the conversation to go, then you can usually say so directly. Asking an open question often helps, too. For example, if someone mentions college you might say, "Tell me about college. What was it like for you?"
If you do not know where you would like the conversation to go, then you can usually say exactly that. For example, "I've lost track of where this conversation is going. What's the most important thing we should be talking about?"
Some people just want someone to be there for them, and they don't want the conversation to go anywhere. In that case trying to move the conversation along is not always the right thing to do. It depends on the circumstances. For a listener here, the most important thing is for the member to feel heard, valued and understood, even if the conversation seems to go nowhere.
Charlie
@RarelyCharlie great device thank you!!
