Hiya @healingsoul4892 welcome to the community. The forums are for posting, connecting and interacting so no worries, you are absolutely fine posting here.
Being more aware of the guidelines and structure is always helpful though, so here you go:
♡ Forum handbook
♡ Community/ forum guidelines
Now to answer your question~ where does it say the next step for progressing in your listener journey is to become a group mod?
It probably is one of the suggested leadership roles, one can take up here, if interested. The link to the post likely is an outdated one hence showing item removed.
Moderator in group chatrooms here is one of the many Leadership roles that listeners can take up (roles available for members too), but stepping up into a leadership role or becoming a group mod is not mandatory in anyway, to progress in your listener role/ journey.
There's different ways of what progress may look like for everyone, some like to explore the chatrooms, forums more outside of the 1-1 chats, to connect with the community in a broader range; do Training courses, connect with Mentors or Listener coaches to gain insight on active listening skills, do practice chats, have someone to guide us in our listener role/ journey, enroll in Academy programs, become a Verified listener, and of course, take up any leadership roles one is interested in/have the time for etc.
I'd like to assure you, however that, you're progressing here each day by being present here as an active listener trying to support someone in need.
Of course, you're allowed your time to explore more and expand on your involvement within the community, if its something you are interested in.
I see you mentioned having some troubles as a listener, and I want to remind you that you're not alone. Please feel free to reach out to mentors/coaches/ your peers with any questions or assistance anytime needed.
You're welcome to drop me a message anytime as well.
I hope this helps for now. 💛
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