Where is my chat?
Hello, I have a therapist subscription still valid today. But where is the chat? I would like to read it once again and it's gone. Did my therapist delete it?
Thanks.
@ichabodJules Hi! I am moving this post to the Therapy sub-community where hopefully you can get your answers. You may find them here
https://help.7cups.com/hc/en-us/sections/360004283313-Therapy-Basics
@soulsings
Listening - One Step At A Time!
@ichabodJules
Hello there,
Thank you for your message :) Please email us at support@7cups.com and we will help you with the issue that you are facing.
@LisaMeighanMScGMBPsS Thanks Lisa!
Listening - One Step At A Time!
@MistyMagic
Thank you for responding and supporting the member! :) 🌻
@ichabodJules for all questions about therapy and therapy subscriptions, please e mail support@7cups.com Note this is NOT a personal message address.
Do you see their name in your chat column? If so there is a button at the top "Load More Messages" Press that and it will reload messages. At least that does for me for Listener and member chats.
If not, check with your therapist how you can save their messages to read later.
