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Can't get into the rooms and have the badges? Post here

Jill7Cups November 8th, 2019

If you are a member and have both the Strong Bond 1 (5 chats with 5 different listeners) and the helpful heart (50 compassion hearts) and cannot access the 24/7 support or 24/7 community room please post here so we can look into it. Thank you for your patience as we transition to this system!

[Edited by Tazzie to include compassion hearts in place of cheers and Strong Bond 1 in place of Steadfast Soul 1]

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RarelyCharlie November 8th, 2019

@Jill7Cups Steadfast Soul? In the announcement it says Strong Bond 1 (after you changed it from 7 day streak). Or am I looking at the wrong announcement?

Charlie

3 replies
RarelyCharlie November 8th, 2019

And Helpful Heart says it is "for earning 50 Compassion Hearts", not cheers.

Charlie

RarelyCharlie November 8th, 2019

Also (sorry to ramble on) people are wondering whether "5 chats with 5 different listeners" really means "5 chats with each of 5 different listeners"—that is, 25 chats in all.

Charlie

1 reply
Jill7Cups OP November 8th, 2019

@RarelyCharlie

I always get hearts and cheers confused. Thank you.

5 chats total = 150 messages sent with 5 listeners.

(fluffyunicorns84 edited to update that its been confirmed its 150 messages between 5 listeners not each listener)

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FridgeMagnet November 8th, 2019

Have the badge requirements, can't get on the group chats (:

Moonlitrose1 November 8th, 2019

@Jill7Cups

I have the 5 chats with 5 listeners and 30 messages each listener but haven't gotten the Strong Bond 1 badge yet. Any idea as to why? Maybe its just a glitch? :o

Ryalovesmusic November 8th, 2019

I have the badges required for the chats . but havent got them

Moonlitrose1 November 9th, 2019

I have the badge requirements now and still can't see the rooms.

November 9th, 2019

Have the Badges cant get in

stressBear November 11th, 2019

I have a related question -- I have the badges, and can get into the chat rooms, but I don't know why I have strong bond! I only have chats with three listeners (four if you count my therapist, which I've been told elsewhere that you don't) that exceed 5 messages. Did someone relax the 30-message requirement?

... and the "my progress" page says that I have 29 chats, and 4 repeat chats. How is that computed?

stressBear November 11th, 2019

Also, could you please research the requirements for Strong Bond I and edit -- or at least reply to, if you can't edit -- the top post to reflect the real situation? Elsewhere it was said that the requirement was one chat with each of five listeners, with a chat defined as 30 messages, with at least 10 from each side. (Although if that's still the requirement, I don't know how I got it.)

Thanks in advance