January 2: Saving Messages in 1-1 Chats & Group Support
Hi Everyone,
Back in December, I made this forum post regarding saving messages. Many of you have long asked for more saved messages in your conversations and up till now, we have saved only the previous 10 messages in every conversation. This was for anonymity and storage reasons.
However, we are moving over to a new tool that will allow us to store and retrieve messages much more efficiently. As it can be frustrating to lose messages, this tool will allow us to do that. Hooray! Instead of saving messages by count, we will be able to save them by time.
And we let you all cast your votes....The results are in (please see the specific results below)
Based on the results, we will be moving forward with the following updates to message counts:
----> All 1-1 chat messages will be saved for 1 months (remember you can clear them at any time)
----> All group support messages will be saved for 24 hours!
Note: You will see this change will go live over the next 30 days. It will save messages in this way moving forward. Not messages from the last month or last day.
Vote count results!
Total votes: 356
Are you in favor of a time based message saving approach (vs a count):
49.7% voted that they loved the idea!
32.6% of people said they are open to giving it a try
17.7% voted that they would like to stick to our current system of saving only 10 messages
Save messages in my 1-1 chats within the following time frames:
One Month: 39.5%
Two Months: 14.4%
Three Months: 11.8%
Four Months: 1.4%
Five Months: 0.6%
Six Months: 32.3%
Save messages in my group support rooms within the following time frames:
24 Hours: 54.4%
3 Days: 15.6%
5 Days: 5%
One week: 7.9%
Two Weeks: 17.1%
Thank you to everyone who cast their vote!
@Laura Many thanks! Those are good news! Happy new year! :-)
The 24 hour group thing will help with modding!
@BurningEmber probably but it also clogs not so busy rooms with discussion announcements. And I feel it is not right to go back 24 hours to start giving warnings. I feel like 1 hour would have been enough as a Wayback machine and it would have given more privacy. I want to stress also on the fact that guest accounts can be used to stalk rooms without efforts and notice.
The 24 hour thing transforms rooms into mini blogs and forum. That's usually not a use-case that users will expect when using a chatroom for the first time.
@Laura @Kate I would love to see a notice popping up in rooms when the user enters a chat room explaining that messages will be saved 24 hours. That would be transparent and IMHO more than fair.
@kindSoul10 I agree with the notice thing.
How do I use this ?😂
@BradyOliveira94 as I understand this feature hasn't been rolled out yet.
Can these changes be seen from now? Or it will take time?
@Laura
saving messages would be a huge perk for me as a listener,but a lot of my members have told me that messages disappearing makes them feel comfortable.
@Laura i love this update the lower timeframes getting the most votes wasnt surprising as the higher time frames seemed too long i cannot wait for the update
So, I did a little test on this. 1-1 messages last a lot longer than a month. HOWEVER, once it got super old, nothing was there anymore. All white. I couldnt see messages past the end of June (however you can see unread messages on sidebar; you cant see them in chat though) so Im kind of confused where one month comes from. Can you please explain?
@Erica that's a change that is going to happen. Currently the last 20(?) messages are saved for 1-1 chats
@Lilium17
Over 30 days have passed by now, but I haven't noticed this change... Anyone can please explain what am I missing?
@PedroMAlves1992 xP hasn't been turned on yet lov.
Are you just saving on the server? I don't even see 1 day of chatsvwirh a member now.
