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Why do some forum posts automatically get minimized?

Hey, I have a bit of a question. I've noticed that sometimes certain forum posts automatically get minimized. I wonder why this happens because I find that this is a bit annoying if it happens in the middle of a conversation. Also, is this meant to happen this way or is it a bug? Any idea, anybody?

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I just re-read this and thought the post may have been unclear, so just to clarify, this is what I'm talking about:

forum_1716129832.png

And this sometimes happens automatically without me clicking somewhere to hide/minimise the post. And I am sure I don't accidentally click somewhere to minimize it or something.

HopieRemi May 19th

@exuberantBlackberry9105

Hey! I think it is a bug because I have noticed it too! 

I am going to tag in some people who might have answers or know people who might. @Tommy @Heather225

6 replies
Heather225 May 20th

@HopieRemi

@exuberantBlackberry9105

Not to worry, it isn't a glitch! There's an algorithm that decides whether to expand or collapse forum replies, but you can simply hit the arrow and manually expand them.


6 replies

@Heather225 Thanks for letting us know. I have the same question on my mind as Remi asked, what is the algorithm based on? And of course, we can manually expand such collapsed replies, but what's the purpose behind collapsing them in the the first place?

4 replies
tearstruck May 22nd

@exuberantBlackberry9105 interesting, I've also noticed that! to me it seems like a tw / filtering thing where it collapses posts it views as more negative or something? though its pretty random, not sure XD :)

3 replies

@tearstruck That's a very interesting observation. I think I might have noticed a bit of that pattern of it collapsing certain types of posts. But I feel like sometimes it's totally random though, so I'm not sure either.

2 replies
cloudySummer May 22nd

@exuberantBlackberry9105 It's probably done by some AI classifier. Those aren't know to be the best judges of human expression. Just a way to save people from having to respond to others who feel bad.

1 reply

@cloudySummer Totally agree. AI often doesn't understand things correctly. And I think posts getting collapsed prevents people from seeing them and maybe helping out.

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@HopieRemi I too have been thinking this might be a bug, though I'm not totally sure. Thank you so much, Remi, for tagging the people who can hopefully give us some answers. 💙

5 replies
calmMango9611 May 19th

@exuberantBlackberry9105 Tagging @Cheery Mango Can you look into this. Please read the above post, for more information. Could you please try your best to help this member out. Thanks.

4 replies

@calmMango9611 Thank you for tagging someone who could have answers. I think the tag was meant to be for @CherryMango though?

3 replies
HopieRemi May 19th

@exuberantBlackberry9105

The tag is @CheeryMango :D  Team work, dream work!

1 reply
calmMango9611 May 19th

@HopieRemi Yes it does.

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calmMango9611 May 19th

@exuberantBlackberry9105 Yes.

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CalmRosebud May 21st

Tagging @jon@7 cups

2 replies
HopieRemi May 21st

I think you mean @Jon7cups ?

1 reply
CalmRosebud May 22nd

@HopieRemi

Thanks!

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cloudySummer August 14th

I think I have found another potential reason for the collapsing. It hides anything that is critical in any way, so it improves how cups is seen by search machines. SEO, lol.


The fact that they are not replying to us here in the thread despite all the tags seems to say 'we do not care about our community's concerns, outward appearances are what counts'.

1 reply
cloudySummer August 26th

I meant 'not replying to the concerns' - of course they did 'reply' telling us how great the new thing is, ignoring all the evidence for the opposite and the affected persons' concerns about it.


Everytime I see another collapsed message on the forums from some desparate and 'negative' person, I feel sorry for them, because it makes it less likely those posts will get a response, and it makes those persons more likely to just swallow their bad feelings, and be fake happy. Or engage in harmful behaviours towards themselves.


Cups is becoming a gaslighting machine through this (saying 'your bad experiences/feelings don't exist for us'). Are they still thinking they're doing 'good'?

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