Skip to main content Skip to bottom nav

Switching from Member to Listener

Wendiology June 13th, 2015

I used the same login information for both Member & Listener accounts. Now, I cannot sign on to my Listener. Any suggestions? was I supposed to use different email & passwork? I was under the impression that my Member & Listener were linked accounts to allow me to switch to whichever role was necessary at the time.

I'd really appreciate some guidance- I have messages waiting for me in Listener.

Thanks in advance.

5
Alwaysdreamin June 13th, 2015

@Wendiology,

You can put in a support ticket for technical help or try to change your password. If that does not work, you can email community@7cups of tea. If anyone else has a better or quicker idea, please post.

I just wanted to say that I am so glad you became a listener. I have chatted with you in the chat room and I knew right away you would make a great listener. You were so positive, kind, empathic, and supportive. Congratulation. You will help lots of people.

2 replies
Alwaysdreamin June 13th, 2015

You do not have to use different email accounts for each one. I can login switch back and forth from my member and listener accounts with the same email and password. It should work unless there is a technical issue.

1 reply
Alwaysdreamin June 13th, 2015

Sorry about my typos. Good luck getting into your account.

load more
load more
Wendiology OP June 13th, 2015

Thank you so much for your kind words & helpful advice! If there were a compassion heart, I would click it heart

yzzil August 14th, 2015

How do you put in a support ticket?