"I blind my eyes and try to force it all into place" (moderation)

Lately i have been getting increasingly agitated by the moderation system that seven cups handles.
Much like other aspects of 7cups *Coughs* the app *Coughs* it's terminally flawed.

Now, this points system is all good and well...On paper.
But much like any engineer could agree...Theoretical plans only work in theory and they tend to break under every day practical use.

The system has lead to a lot of genuine listeners being put on mandatory self care...And lets admit it guys, it's just a very fancy way of saying "You're banned".
These genuine listeners often don't come back and often get replaced by piss-poor listeners that listeners and members alike have been complaining about.
Also this system doesn't work for those kind (read: piss poor kind) of listeners since they just make a new account when they get banned, they don't care what you throw at them since even an IP ban will not be able to keep them from messing this site up.

and to drag that whole 'listeners not coming back'-thing out a bit...It's for good reason!
Because of this point system 7 cups is now doing everything they humanly can to add insult to injury.

One bad run in with a peer supporter?
No problem! Have a warning.

Get instructed to deliver feedback on said supporter by a mod since you had a seriously bad experience?
No problem! Have your arse banned.

One instance will earn you a multitude of points and often lead to a temporary ban. And it shouldn't.
There is enough sensorship around 7 cups as is. One should not be afraid to say something wrong and face the ban hammer for it.
But here we are. And i'm struggling not to make references to certain dictatorship lead countries where fear has the upper hand.

Obviously, I have got some first hand experience with it. But it has also happened to a couple of my friends who are way further up the ladder than i am.

Like i said, This moderation system looks good on paper but it does not account to human factors and that is where it fails. A fundemental flaw since all we have here at cups are human factors. the only factors that are non human are noni and that annoying therapy request chat bot that pops up in your chat list for no reason whatsoever. (like i said. flawed on a multitude of levels)

And this moderation system wouldn't be the only fundemental flaw of seven cups that i have talked about.

So seven cups...Where is the improvement?

Cause so far you have been blinding your eyes and trying to force it all into place. Even when it's obvious you're hemorraging good genuine listeners and replenishing it with poison.


Now as per usual...i'm just writing my heart out so my apoloogies if it's an order that doesn't make any sense all.



That's all folks!



Love,

Sidney.


"I blind my eyes and try to force it all into place", Metallica, That was just your life.