Skip to main content Skip to bottom nav

Unable to upload profile photo

User Profile: james1988
james1988 September 28th, 2023

Being just an ordinary human being, the system/app is wrongly matching my facials with some celebrity thus I am unable to update my profile pic.

Any guidance on this

7
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou September 28th, 2023

Hiya @james1988 it's fun right?! When the system assumes we are someone famous hehe.

I do see a profile picture though, did it work for you?

5 replies
User Profile: james1988
james1988 OP September 28th, 2023

@Sunisshiningandsoareyou

No dear, I want to change this one, it's a side pose and when I try to upload a picture with clear face, it rejects.

4 replies
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou September 28th, 2023

@james1988 Ah I see, I'll tag @jon7cups if they could assist here! <3

3 replies
User Profile: james1988
james1988 OP September 28th, 2023

@Sunisshiningandsoareyou

Thank you

2 replies
User Profile: Hope
Hope September 29th, 2023

@james1988

Hi James! I see a changed picture so I am assuming it worked? This is the tip recommended by the team - Usually changing the size or color can get it through

1 reply
User Profile: james1988
james1988 OP September 29th, 2023

Thank you dear for the sugegstion, well i tried the same for the picture i desired to upload so i then changed with some other picture .


Thanks again for noticing and replying.

load more
load more
load more
load more
load more
User Profile: james1988
james1988 OP October 3rd, 2023

Now the strange thing is that my every picture with Glasses on is not acceptable. I have tried around 10 different kind of Pica for DP but the response remained the same