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Unable to make personal requests

imFaith June 20th, 2016

Hi,

Earlier today, I was searching for a listener using my member account and I was told that there were no available listeners. I then switched to my listener account, set my status to online and tried again, with the same result

I've tried this with both my member and listener account, on the app and on my phone's web browser, all with the same result even though I know that there are listeners available. I also heard some other listeners expressing their amazement that they haven't got any personal requests even though their status is set to online

It'd be great if you could check it out. Even if you don't you're still amazing 💐

Thanks

9
RarelyCharlie June 20th, 2016

Personal requests and Browse Listeners were working for me around the time you posted this, but maybe @KrinktheMellowUnicorn knows of some intermittent fault.

@imFaith

3 replies
imFaith OP June 20th, 2016

@RarelyCharlie

Hmm I think the problem seems to only affect teen listeners, I've tried again and it only works if the age category is put to adults, but not for teens

Thanks for your reply though ☺

2 replies
RarelyCharlie June 20th, 2016

I tried it just now with the age category set to teens, and it still works for me. Curious frown

@imFaith

1 reply
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KrinkTheMellowUnicorn June 22nd, 2016

@imFaith - sorry for the delayed reply

On Friday we tried to patch a bug with the age-picker for teens but we seemed to create a new bug.

On Monday @ezraBC put in place a partial fix but there still seem to be some issues

Yesterday Ezra and I went over the "logic" (who should be able to search for whom) for each user type and available choice and we should be able to have it all straightened out soon, first on the site and then in the app.

2 replies
imFaith OP June 23rd, 2016

@KrinkTheMellowUnicorn

Ah I see, I'm glad to hear that you amazing people have already fixed the issue. Thank you, for your response and for the great work you guys have been doing for the site <3

1 reply
KrinkTheMellowUnicorn June 29th, 2016

@imFaith - thanks! there can always be gaps. I think we found another weird case because someone reported one exception that wasn't working right and we fixed that too. it's a never-ending effort :)

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warmSoul46 September 20th, 2016

@imFaith I am sorry that you have experienced this. I hope it gets solved for you :)