Safety Discussion - Soliciting Money

Hi everyone! 😊

As we all know, 7 Cups is a wonderful platform where members can seek support for their issues with mental health, or pressures of life.

7 Cups is committed to free emotional support for people coming to it, as well as affordable therapy. Sometimes, there has been a bit of confusion about the areas where money is accepted on 7 Cups, and which positions are paid.

On 7 Cups, the paid positions are community moderators, admins, and 7 Cups therapists. All other listeners are volunteers, meaning that they are not paid for listening or supporting members.

That said, there are a few things to note about monetary transactions on 7 Cups:

• Listeners must not charge money/fees for listening

          Listeners must not ask for money from members, through any payment platforms. This applies to 1-1 chats, bios, forum posts etc.

• Listeners must not send money to members for financial assistance

If a member is in dire financial situation, as a listener, you might be feeling tempted to help the member out by sending money to them. Your concerns and noble intent are valid and appreciated, though it’s sadly not permitted, as this breaks the site guidelines for offsite contact.

• By the same token, members must not use this site to request money from listeners.

• Similarly listener-listener monetary transactions are also not allowed on 7 Cups.
  

The following are okay for monetary transactions on 7 Cups:

• 7 Cups has online therapy which costs money
      7 Cups has offered online therapy with licensed therapists, including options for message or audio/video therapy, with costs included. More about it here
• Back 7 Cups
      If you wish to make a donation to help 7 Cups grow, you can do so through Back 7 Cups option here

Here’s a short quiz to refresh your understanding of the guidelines on monetary transactions.

Take the quiz here: Monetary Transactions Quiz

Any thoughts about this forum discussion? Share them in the replies below!

If you have spotted a profile that needs to be flagged, feel free to message one of the Safety Patrol members with the username here

For any queries on Safety (flagging/outreaching/discussions), you’re welcome to message tommy or Rebekah!

Resources for further reading 👇:  (all text in blue are clickable)

• Community guidelines for bios: Community Guidelines
• Guidelines on Monetary Transactions on 7 Cups: Guidelines on soliciting monetary transactions