Back 7 Cups
Hello! Today I decided to Back 7 Cups because it is a really great website which has done a lot for me and I would like to help it become sustainable. In addition, I was interested in the extra features offered from doing so. I signed up to donate $5 a month and all went well except that I can't actually access the extra features. I can go to the "personalized growth path" page, but all the paths except the basic one are locked. So, I was just wondering if anyone could help me with the reason for this or how to fix it? I realize the Back 7 Cups is a fairly new feature and I think it is a great idea, but I would be very appreciative if it worked, haha. Thanks for any help!
@Hope101914
Have you tried logging out, closing your browser, clearing your cache, and then logging back in?
@RocketsMom
Well, it didn't work. But just so you know, in case a difference, I donated through my listener account and then shared it with my members account. As I understand it, that shouldn't make a difference, but of course I could be wrong.
@Hope101914
Let's go ahead and tag @KrinkTheMellowUnicorn to see if he knows what went wrong :)
@Hope101914
No, that's exactly the issue and we need to be more clear about that. I'll add an item to the FAQ.
The upgraded paths are only unlocked when you back 7 Cups from a member acct, so to accomplish what you were trying to do you'd have upgraded from the member acct and gifted the icon to the listener acct.
If you submit a support ticket we can basically reverse this for you and unlock the paths on your member account.
@KrinkTheMellowUnicorn
Thanks for clearing this up! So, the best thing to do would be to back 7 cups from the member account and "gift" a leaf to the listener account we have? (Unless, of course, we're planning to gift it to someone else)
I've added a new item to the FAQs about Sustainability to help address this in the future. It should be updated within a day.
@KrinkTheMellowUnicorn thanks for the update! :)
